Explore Customer Service Manager opportunities that pay $100,000 or more on Ladders. These leaders shape the customer experience by guiding service teams, improving support operations, and helping organizations build lasting customer relationships. Browse vetted roles across industries and discover opportunities that match your leadership experience and career goals.
Customer Service Managers oversee the people, processes, and tools that help customers get answers and resolve issues. Depending on the organization, responsibilities may include managing support teams, setting service standards, monitoring customer feedback, handling escalations, and coordinating with departments such as sales, product, and operations.
Employers commonly seek experience leading customer-facing teams, strong communication and problem-solving skills, and the ability to turn customer insights into practical improvements. Familiarity with contact center or customer relationship management (CRM) systems, performance reporting, workforce planning, and service quality programs can also be valuable. Requirements vary by employer and role.
Customer Service Managers work in a wide range of sectors, including technology, financial services, healthcare, retail, and business services. Depending on the company, this career path may lead to senior customer experience, support operations, or service leadership positions. Search Ladders for vetted openings with compensation of $100,000 or more.
Use Ladders to explore high-paying Customer Service Manager jobs and find roles suited to your background. Review each listing for details about responsibilities, qualifications, location, and compensation, then apply to opportunities aligned with your next career move.
Enterprise Customer Success Manager
$97K - $131K *
Empower global operations through strategic partnership management, leading major accounts to enhance safety and efficiency while collaborating cross-functionally to drive impactful technology solutio...
Reposted 3 weeks ago
Enterprise Customer Success Manager
$97K - $148K *
Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...
Reposted 3 weeks ago
RETAIL SALES AND MERCHANDISING MANAGER
$95K - $110K *
Engage in leadership and operational excellence to drive sales and customer satisfaction in a dynamic retail environment. Oversee team performance and maximize merchandising initiatives while ensuring...
4 weeks ago
$80K - $120K *
Transform your career by leading a dynamic service team, enhancing efficiency and customer satisfaction while managing maintenance operations and driving profitability through effective leadership and...
1 week ago
$79K - $113K *
Shape the future of service management by leading a dynamic team of technicians. Drive efficiency and customer satisfaction while overseeing maintenance operations and budget management to ensure opti...
1 week ago
Senior Manager, CPG Customer Success
$170K - $179K *
Transform customer success by leading a high-performing team, driving satisfaction and retention in a fast-paced SaaS environment. Collaborate across functions to enhance customer strategies and deliv...
2 weeks ago
Sr. Manager, Service Strategy & Operations Analytics
$130K - $190K *
Pioneer analytics excellence by leading North America's service operations strategy. Drive data-driven decision-making, enhance performance visibility, and build scalable analytics capabilities to del...
4 days ago
Sr. Manager, Service Strategy & Operations Analytics
$130K - $190K *
Drive the North America Service Strategy & Operations analytics vision, enhancing decision support through data and AI. Collaborate with senior leaders to translate insights into actionable business o...
4 days ago
(USA) Manager, Material Handling Equipment Service
$70K - $130K *
Champion operational excellence by managing vendor relationships and contracts, overseeing procurement and budgeting, and driving quality assurance initiatives to enhance equipment performance and ser...
6 days ago
(USA) Manager, Material Handling Equipment Service
$70K - $130K *
Take ownership of vendor and contract management to enhance operational excellence. Collaborate with cross-functional teams to drive process improvements and ensure compliance, leveraging data analysi...
6 days ago
$75K - $105K *
Empower a dynamic team as you oversee operations, drive improvements, and enhance productivity in a fast-paced environment. Collaborate cross-functionally to achieve business objectives while fosterin...
4 days ago
$82K - $115K *
Lead the charge in ensuring quality assurance for transportation and logistics operations. Oversee compliance, manage audits, and implement procedures to meet industry standards and customer requireme...
1 week ago
$100K - $125K *
Drive operational excellence by leading a dynamic logistics team, overseeing multi-shift warehouse and distribution operations, and implementing Lean improvements to enhance service quality and safety...
5 days ago
$135K - $186K *
Contribute to the success of service operations by leading technical and administrative support activities, ensuring customer satisfaction, managing budgets, and optimizing service delivery for maximu...
2 weeks ago
$80K - $95K *
Join us in leading and developing Financial Representatives to achieve sales growth and client retention. Drive effective execution of the Agency System while providing coaching and strategic directio...
Yesterday
Manager, Internal Communications
$80K - $95K *
Transform internal communications by designing strategies that connect corporate leadership with frontline teams. Lead a dynamic team to optimize digital channels and deliver impactful messages across...
1 week ago
$80K - $95K *
Optimize customer experience by leading and mentoring our team, driving performance through strategic initiatives, and fostering collaboration across departments to elevate satisfaction and operationa...
4 weeks ago
$95K - $115K *
Elevate customer experiences by leading CX innovation and integrating modern technologies. Drive operational excellence and enhance service delivery while collaborating with cross-functional teams to...
3 weeks ago
$112K - $197K *
Join a team that's dedicated to enhancing patient care and community health. Lead pharmacy operations, manage staff, and ensure compliance while driving performance and outreach initiatives to improve...
Yesterday
$112K - $197K *
Lead the charge in enhancing patient care and community health by managing pharmacy operations, overseeing staff, and ensuring compliance with regulations while fostering a culture of excellent custom...
Yesterday
Senior Operations Manager (Operations Manager I)
$85K - $100K *
Empower a diverse team as you optimize warehouse operations, ensuring efficiency and safety. Lead initiatives that enhance productivity and foster a culture of collaboration, driving success in a dyna...
Yesterday
Senior Operations Manager (Operations Manager I)
$85K - $100K *
Empower a diverse team to optimize warehouse operations, enhance productivity, and ensure safety compliance. Drive continuous improvement and foster collaboration to exceed customer expectations in a...
1 week ago
Senior Operations Manager (Operations Manager I)
$85K - $100K *
Drive operational excellence by leading a diverse team, optimizing workflows, and enhancing productivity in a dynamic warehouse environment. Your leadership will shape a culture of safety and collabor...
1 week ago
Senior Operations Manager (Operations Manager I)
$85K - $100K *
Drive operational excellence by leading a diverse team, optimizing workflows, and ensuring compliance. Your leadership will enhance productivity and foster a culture of safety and collaboration, makin...
2 weeks ago
Senior Operations Manager (Operations Manager I)
$85K - $100K *
Drive operational excellence by leading a diverse team, optimizing workflows, and fostering a culture of safety and collaboration to achieve key performance indicators and enhance productivity...
1 week ago
What does a Customer Service Manager do?
A Customer Service Manager leads customer support teams and operations, sets service expectations, addresses escalated concerns, and looks for ways to improve the customer experience.
What qualifications are commonly required for Customer Service Manager jobs?
Requirements differ by employer, but postings often seek team leadership experience, excellent communication and problem-solving abilities, and familiarity with customer service processes, reporting, or CRM tools.
How much do Customer Service Manager jobs on Ladders pay?
Ladders focuses on vetted professional jobs that pay $100,000 or more. Check individual listings for compensation details, since pay varies by employer, location, and role.
Where do Customer Service Managers work?
Customer Service Managers work across industries such as technology, healthcare, financial services, retail, and business services, among others.
How can I find Customer Service Manager jobs on Ladders?
Browse Customer Service Manager listings on Ladders, review each role's requirements and compensation information, and apply to positions that fit your experience and career goals.