Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $150K *

Drive financial excellence by leading accounting operations, ensuring compliance, and spearheading innovative process improvements in a dynamic growth environment...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $120K *

Champion innovative communication strategies and enhance employee engagement by delivering impactful materials across multiple channels, ensuring adherence to regulatory standards while fostering clie...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Unlock potential by managing communication strategies that engage employees, enhance financial literacy, and align with organizational goals through innovative digital solutions. You will ensure compl...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Contribute to impactful communication strategies that engage participants and elevate financial wellness. Leverage your expertise in benefits communications to develop high-quality materials that meet...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $125K *

Transform daily flight operations by providing leadership and oversight as a Duty Manager within a dynamic team. Ensure regulatory compliance, optimize resources, and enhance guest satisfaction across...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $130K *

Lead a high-performing Quality Assurance team ensuring compliance with all regulatory standards. Oversee product quality processes, conduct internal/external audits, and collaborate with stakeholders...

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$91K - $136K *

Drive impactful results by mentoring your team and leading large-scale projects. Collaborate with various support teams to enhance productivity and ensure quality service, while maintaining a flexible...

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$91K - $136K *

Empower your team and lead impactful projects, driving safety, quality, and customer promises while managing diverse operational challenges in a dynamic environment. Foster collaboration with support...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Join a team that's dedicated to enhancing customer experiences by driving adoption, retention, and value realization. Collaborate with clients and internal teams to ensure successful implementations a...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$113K - $163K *

Join a team that's dedicated to enhancing IT service delivery, leading a multi-disciplinary group responsible for incident resolution and operational excellence, driving continuous improvement while f...

Waterloo, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$113K - $163K *

Develop and lead a multi-disciplinary team to enhance IT service quality and stability. Drive operational excellence through effective management of incidents, service requests, and support, ensuring...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$91K - $136K *

Support and lead a diverse team to enhance safety, quality, and customer satisfaction while driving performance through data analysis and strategic initiatives in a dynamic operational environment...

Yesterday

  •   Less than 5 years exp.  •   Transportation

$80K - $90K *

Engage customers by fostering long-term relationships and driving SaaS product adoption. Utilize your expertise to advocate for client needs and collaborate cross-functionally to enhance their experie...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $100K *

Lead the charge in enhancing customer relationships by providing expert guidance and support in a dynamic SaaS environment. Drive customer adoption and success through strategic account management and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$98K - $148K *

Empower a high-performing sales team by leading initiatives, optimizing performance, and driving client relations. Develop innovative strategies to expand market opportunities and ensure overall reven...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$98K - $148K *

Unlock potential by leading and mentoring a high-performing sales team to optimize performance. Drive strategy, enhance client relationships, and ensure achievement of ambitious sales targets across d...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$91K - $136K *

Lead and develop a high-performing team to enhance operational efficiency, drive data-driven improvements, and ensure exceptional customer delivery standards in a dynamic environment...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Transportation

$91K - $136K *

Play a key role in leading a dynamic team to enhance customer delivery performance and operational efficiency, driving continuous improvements through data analysis while ensuring safety and quality s...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Join a team that's committed to enhancing the customer journey by driving adoption and retention. Collaborate across teams to deliver value, resolve issues, and ensure customers maximize their experie...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Lead Bank-wide supplier management initiatives by fostering key relationships across categories to enhance enterprise strategies and performance in a collaborative environment focused on sustainable v...

Toronto, ONIn-Person

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$83K - $119K *

Oversee a dynamic service operation, leading teams to optimize efficiency, elevate customer satisfaction, and drive profitability through expert management of maintenance and repair processes...

Kamloops, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$79K - $113K *

Join our team to lead a thriving service operation, guiding technicians to enhance efficiency and elevate customer satisfaction while managing budgets and performance metrics for a successful maintena...

Mississauga, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock potential by driving customer satisfaction and growth through strategic sales initiatives in the aerospace aftermarket sector. Serve as the key liaison for critical customer accounts, managing...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$81K - $108K *

Optimize customer engagement and revenue growth through strategic direct marketing initiatives across multiple channels, ensuring seamless communication and enhanced loyalty in collaboration with cros...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Drive strategic customer relationships and profitable growth in automotive technologies. Own major sales initiatives, lead pricing negotiations, and ensure alignment with corporate strategy across Nor...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.