Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Join a team that's dedicated to delivering exceptional field service operations while fostering a culture of safety and efficiency. Lead and mentor teams to ensure project success and a high-quality c...

Victoria, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $145K *

Drive innovation and performance by leading a team of engineers in developing high-quality software solutions that enhance the scalability and security of analytics platforms, while managing project e...

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in optimizing airport operations by coordinating daily schedules, overseeing team activities, and ensuring compliance with procedures to enhance performance while mentoring staff for f...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$102K - $115K *

Transform customer supply chain processes by leading cross-functional teams, driving issue resolution, and ensuring operational excellence to support scalable service delivery and program growth...

3 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Lead the charge in driving strategic consulting engagements and optimizing business development processes. Partner with sales and customers to identify opportunities, enhance collaboration, and impact...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Lead a team of field service technicians to ensure top-tier service delivery, enhance customer satisfaction, and leverage operational excellence in financial institutions across the region. Drive cont...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Lead the charge in managing field service operations for financial institutions, ensuring top-notch service delivery and technician performance within your region. Drive efficiency and foster strong c...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$92K - $95K *

Unlock potential by leading daily operations of Audit and Inventory, ensuring compliance with California DMV regulations, managing a skilled team, and maintaining efficient processes in a dynamic deal...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$88K - $117K *

Join a team that's enhancing patient support by leading specialty pharmacy operations. Drive initiatives and strategic growth while coaching a dedicated team to deliver exceptional service and operati...

Mississauga, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$88K - $117K *

Elevate patient care by implementing strategies to enhance Specialty Patient Services. Collaborate cross-functionally while leading a dedicated team to drive operational excellence and deliver impactf...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Shape strategic initiatives by leveraging analytics and technology to enhance collections performance, improve customer outcomes, and drive operational efficiency across financial services...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Accelerate progress at field service operations by leading a high-performing team to deliver exceptional customer support, ensuring safety, quality, and operational excellence while driving growth acr...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $125K *

Shape the future of distribution operations by leading a team focused on efficiency, safety, and excellence. Drive operations to meet company standards while fostering leadership and a high-performanc...

Reposted today

  •   5 - 7 years exp.  •   Transportation

$90K - $125K *

Transform distribution operations by leading a dynamic team, ensuring efficiency, safety, and cost-effectiveness in receiving, order fulfillment, and shipping while fostering a culture of continuous i...

Reposted today

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Join a team that's committed to safety and excellence, overseeing all district operations to achieve financial goals, enhance customer relationships, and drive team development. Empower cross-function...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Lead operations across branches, driving safety, excellence, and profitability. Collaborate with diverse teams to enhance service efficiency, optimize resources, and build strong customer partnerships...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive operational excellence by leading cross-functional teams, focusing on safety, financial targets, and team development. Foster strong customer relationships, optimize performance metrics, and ens...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$110K - $130K *

Elevate your career by leading a high-performing sales team focused on SLED clients. Drive growth through strategic planning, develop talent, and ensure customer satisfaction while achieving team and...

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead a high-performing team of Customer Success Managers, driving exceptional client experiences, maximizing value, and fostering long-term partnerships within the healthcare sector while navigating c...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Unlock potential by collaborating with digital agencies to enhance their SEO strategies. Drive customer success through effective use of the BrightEdge platform, fostering strong relationships to achi...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Develop and drive operational excellence across multiple locations while leading a dynamic team. Foster client relationships and implement strategic initiatives to enhance business performance and ach...

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K *

Lead the charge in optimizing facility operations, managing production, and coordinating staffing and safety standards. Drive efficiency and ensure quality commitments while maintaining comprehensive...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Provide strategic oversight of complex 3PL/4PL projects, driving efficiency and success from inception to delivery. Collaborate across functions to optimize freight management and meet ROI expectation...

Calgary, ABIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $225K *

Lead day-to-day operations of a service department, driving profitability and team development while ensuring compliance and enhancing customer satisfaction. Collaborate closely with Parts and Sales f...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.