Customer Service Manager Jobs in Westwood, MA

Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...

Transform client engagement through innovative prospecting and strategic B2B sales initiatives. Drive growth by building relationships, closing deals, and collaborating with teams to deliver tailored...

Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...

Lead a dynamic team of Resident Consultants to drive customer success, ensuring growth and value realization for our enterprise clients. Foster relationships and implement strategies that enhance serv...

Champion client relationships by driving engagement strategies that ensure satisfaction, retention, and value delivery. Collaborate across teams to navigate challenges and create impactful solutions t...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Lead our Resident Consultant team to enhance customer success by strategically partnering with enterprise clients, managing the lifecycle, and ensuring value realization from our services, all while c...

Transform the onboarding, operational, and administrative experiences for our communications products. Own end-to-end processes, collaborate with cross-functional teams, and drive measurable outcomes...

Deliver impactful product solutions by fostering collaboration across teams and guiding project delivery while mentoring direct reports and driving process improvements for optimal user experiences...

Unlock potential by leading the adoption of new features, enhancing customer relationships, and driving success through consultative support and cross-functional collaboration with various teams...

Manage and support all business administration functions, ensuring compliance and quality. Collaborate with leaders for effective onboarding, service inquiries, and performance reporting while driving...

Oversee essential business administration and service functions within Wealth Markets. Collaborate with leaders to ensure compliance, optimize processes, support onboarding, and manage sales reporting...

Join a dynamic team to manage strategic accounts, deepen client relationships, and drive revenue growth in enterprise sales. Utilize your expertise in complex solutions to exceed targets and deliver e...

Shape the future of AI services by leading strategy and commercialization efforts across the AI lifecycle. Collaborate cross-functionally to develop scalable service offerings that drive customer succ...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Join a dynamic team overseeing maintenance and operations across multiple facilities. Drive strategic cleaning initiatives, ensuring compliance and safety, while managing budgets and supervising staff...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Elevate dining experiences by leading our front-of-house team in delivering exceptional service and ambiance. Oversee operations, reservations, and staff training to create memorable dining moments fo...

Drive impactful delivery by leading cross-functional teams to achieve enterprise objectives. Own Disciplined Agile processes to ensure high performance, while teaching delivery excellence and translat...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...

Partner with us to enhance customer value by leveraging analytics expertise, ensuring strategic account management, and driving growth initiatives focused on improving Net Dollar Retention...

Engage with top trade service firms as a pivotal Customer Success Manager, enhancing their experience and maximizing software value. Manage a complex portfolio to drive growth and foster executive-lev...