Customer Service Manager Jobs in Washington, DC

Lead the charge in driving operational strategy and execution for Customer Support, fostering cross-functional collaboration, and enhancing efficiency through innovative tooling and unified processes...

Lead the charge in enhancing customer support operations, driving team performance, and implementing scalable systems to optimize the customer experience. Foster collaboration across departments to st...

Accelerate strategic initiatives by driving data-driven growth strategies. Collaborate cross-functionally with various teams to identify opportunities, manage projects, and implement impactful changes...

Take ownership of complex month-end close processes, ensuring GAAP compliance while collaborating across teams to enhance automation and data integrity in a fast-paced, high-growth environment focused...

Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...

Champion team performance and drive revenue growth by leading a successful sales management strategy that enhances customer retention and expands market opportunities in the corporate sector...

Unlock potential by leading a dynamic sales team through a structured training program, inspiring excellence while driving operational success and exceptional customer experiences over a comprehensive...

Shape customer engagement strategies by overseeing Martech initiatives that enhance CRM capabilities, optimize user journeys, and drive cross-team collaboration to deliver data-driven insights for an...

Join a team that's driving excellence in Master Data Management. In this role, you'll collaborate across departments to enhance data quality, support governance practices, and lead operational improve...

Drive your career forward by leading fiber service projects and improving customer satisfaction through strong project management and cross-functional collaboration in a dynamic telecom environment...

Champion end-to-end project management to drive fiber service implementation and delivery. Collaborate across teams to meet customer requirements, ensuring timelines, budgets, and quality standards ar...

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

Lead the charge in elevating the performance of the Testing Department while mentoring staff and ensuring exceptional customer service. This role fosters a culture of safety and excellence, collaborat...

Drive the evolution of a comprehensive Customer Success Operations program, ensuring strategic alignment, stakeholder engagement, and measurable outcomes across diverse operational environments in sup...

Champion customer success at a pivotal federal AI initiative. Drive stakeholder engagement, service adoption, and strategic alignment in a dynamic environment while refining a comprehensive success op...

Optimize business operations by driving productivity and strategic planning for field teams. You will manage essential planning processes and collaborate with stakeholders to enhance operational effec...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Lead the creation and execution of innovative product marketing strategies, focusing on omnichannel campaigns that resonate with target audiences and drive adoption while empowering sales teams with i...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Shape the future of customer success operations in a high-stakes environment. Lead program strategies, stakeholder engagement, and operational excellence for the War Data Platform, ensuring impactful...

Engage with our carrier customers by driving retention, upselling services, and providing critical account insights. You'll foster relationships and collaborate cross-functionally to enhance our offer...

Drive complex software and hardware deployments. Manage multiple customer engagements, ensuring successful project delivery, finance oversight, and vendor coordination, while guiding technical teams t...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...