Customer Service Manager Jobs in Waltham, MA

Empower a dynamic team by delivering leadership, strategic direction, and expert guidance to enhance productivity and profitability while ensuring high client satisfaction across the discipline's oper...

Transform forecasting capabilities by leading model modernization and enhancing analytics workflows. Collaborate with experts to integrate advanced AI, data processing, and decision-ready outputs for...

Empower a regional credit team by leading credit risk management and collection efforts. Drive operational excellence while ensuring stellar customer relations and team development, tailored for a dyn...

Join a team that's pioneering AI-driven healthcare solutions. Own product direction from discovery to delivery, solving complex problems that shape patient experiences and clinician workflows, while i...

Manage the operational framework for marketing campaigns, ensuring effective execution and measurement across all customer touchpoints. Spearhead technology management, data flow, and strategic insigh...

Champion the evolution of the in-cab experience, transforming AI-powered tools into trusted companions for drivers. Lead product vision, cross-functional collaboration, and impactful research to enhan...

Tackle operational excellence in a dynamic environment by leading teams and enhancing client satisfaction. Drive performance improvements and ensure service delivery as you partner across divisions to...

Engage as a key partner with clients to drive activation, retention, and scalable growth in a strategic, data-driven role. Own comprehensive post-sale relationships while operationalizing client engag...

Lead the charge in expanding our market presence by developing innovative sales strategies, fostering client relationships, and collaborating with cross-functional teams to drive revenue growth in a d...

Engage as a strategic leader, driving client success across regions and products. Foster innovation, influence executives, and enhance client experience while ensuring operational excellence and compl...

Champion AI-driven workflow improvements, enhancing contractor onboarding and compliance. Lead cross-functional initiatives to deliver measurable outcomes and optimize safety decisions for diverse use...

Join our team to drive strategic growth by selling innovative cleaning and sanitation solutions to major players in the food processing industry. Your role will involve building relationships and infl...

Lead a dynamic team to enhance digital experiences and drive performance across key categories, leveraging data and collaboration with cross-functional stakeholders to optimize customer engagement and...

Innovate global CMC regulatory strategies and submissions for biological products. Ensure high-quality compliance with US and Canadian regulations, while collaborating cross-functionally to manage lif...

Drive day-to-day execution in a B2B SaaS environment, collaborating across teams to enhance product functionality and integrate AI solutions, ultimately impacting the community experience and product...

Transform the North American retail landscape by driving new revenue through innovative solutions and strategic relationships with top-tier retailers. Leverage your sales expertise to uncover opportun...

Shape the future of vendor partnerships by developing and executing innovative go-to-market strategies, fostering relationships, and driving growth within the platform category to enhance overall perf...

Lead and implement strategies to enhance account growth and customer satisfaction in the Automation Energy Industries Division, leveraging your expertise in industrial automation to achieve profitabil...

Reimagine customer experiences in the Resources sector by leveraging strategic consulting expertise, leading digital transformations, and driving innovative solutions for clients to navigate complex c...

Empower operational excellence by managing logistics, inventory, and analytics. Collaborate with the CEO to streamline processes, enhance technology use, and drive reporting that impacts decision-maki...

Lead the design and execution of innovative cross-channel media measurement strategies, providing actionable insights that optimize campaign effectiveness and drive strategic media investments across...

Drive impactful media effectiveness research by innovating strategies, leading teams, and delivering data-driven insights. Collaborate with clients to elevate media performance and navigate complex en...

Join a team that's focused on enhancing customer experiences through effective lead management and support. You'll collaborate with field sales and utilize CRM systems to drive strategic decisions whi...

Deliver exceptional leadership and asset management in a dynamic lab environment, overseeing operations and fostering client relationships while enhancing service delivery and team performance to achi...

Take ownership of onsite laboratory operations, driving service excellence and compliance while developing high-performing teams. Collaborate with clients and internal stakeholders to achieve exceptio...