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9,126

Customer Service Manager Jobs Near Waltham, MA

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Salary Range

$40K

$500K

Average Salary: $76,549
Director, Workforce Management, Customer Service

Lead reviews of Call Center efficiency and customer service performance to ensure business needs and financial performance are met.

Posted Yesterday

  •   11 - 15 years exp.  •  Energy & Utilities

Manager, Customer Meter Services

Develop and implement technical training and techniques to ensure safe, reliable and timely delivery of customer metering and pressure requirements to Commercial, Industrial and Residential Customers...

Posted 1w ago

  •   5 - 7 years exp.  •  Energy & Utilities

Manager, Customer Service, Supply Chain

Manage Customer Orders, shipping details and timelines, and inventory at the 3PL provider; collaborate with warehouse teams to ensure timely fulfillment of customer orders; serve as main contact betwe...

Posted 1w ago

  •   8 - 10 years exp.  •  Pharmaceuticals & Biotech

Senior Product Manager, Customer Service Enablement

Directly interact with internal users to understand their challenges + build strategic roadmaps that align those users’ needs with business needs.

Posted 4d ago

  •   5 - 7 years exp.  •  Technical Services

Staff Data Engineer - Customer Service

Be a technical mentor to Junior Engineers and expose the team to new opportunities; keep current on big data and data visualization technology trends, evaluate, work on Proof-Of-Concept, and make reco...

Posted 1w ago

  •   11 - 15 years exp.  •  Retail & Consumer Goods

Customer Success Manager

Oversee and manage user enablement, adoption, and engagement of assigned enterprise customers and service providers. Maintain customer retention while providing exceptional customer service and develo...

Posted 1w ago

  •   5 - 7 years exp.  •  Telecommunications & Hardware

Staff Data Engineer - Customer Service

Act as a subject matter expert to leadership for technical guidance, solution design, and best practices within the Sales and Service Organization.

Posted 1w ago

  •   11 - 15 years exp.  •  Consumer Technology

Customer Success Manager
$80K — $100K

Reach monthly revenue objectives from a portfolio of assigned customers and help achieve quarterly team objectives.

Posted 2d ago

  •   Business Services

Customer Success Manager

Recommend and support implementation of pilot programs to drive greater engagement and satisfaction, and following assessment, lead enterprise-wide rollouts where applicable...

Posted 2d ago

  •   8 - 10 years exp.  •  Finance & Insurance

Manager Customs & Compliance

Partners with Sourcing to identify First Sale for Export (Duty Savings) supplier candidates and then coordinate with outside attorney to confirm the viability of the candidates. Spearheads annual Firs...

Posted 3d ago

  •   5 - 7 years exp.  •  Aerospace & Defense

Customer Marketing Manager
$80K — $100K

Develop, implement and track marketing programs such as email, digital campaigns and events. Develop account based marketing (ABM) approaches designed to drive organic account growth...

Posted 2d ago

  •   Less than 5 years exp.  •  Enterprise Technology

Customer Success Manager

Assume responsibility for managing and growing channel partner programs that promote & distribute the for Breeders product.

Posted 4d ago

  •   5 - 7 years exp.  •  Technical Services

Senior Product Manager - Customer Service, Returns and Cancellations

You are customer and data-obsessed, and love turning quantitative and qualitative findings into insights and strategy to drive product priorities. You have demonstrated success in inspiring and leadin...

Posted 2w ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

IT Services Manager

Providing business system analysis services to support and execute on strategic roadmap projects; driving flexible, measurable and efficient stakeholder collaboration, allowing projects to better iden...

Posted 3d ago

  •   11 - 15 years exp.  •  Consumer Technology

Customer Insights Manager

Select the right research methodology to fit the need and/or suggest other approaches for gathering consumer insight.

Posted 1w ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Senior Customer Success Manager

Our Customer Success Organization is tasked with ensuring that each and every customer has a wildly successful relationship with our New Relic platform. We are doing an outstanding job already (check...

Posted 1w ago

  •   8 - 10 years exp.  •  Information Technology

Data Engineer 3 - Customer Service

Own and develop technical architecture, design and implementation of big data platforms and business analytics solutions to empower your stakeholders to solve their data driven analytics and reporting...

Posted 2w ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Client Service Manager

The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management...

Posted Today

  •   Less than 5 years exp.  •  Finance & Insurance

Senior Customer Success Manager
$80K — $100K

Develop a thorough understanding of customer’s business and security needs, providing proactive recommendations that support the customer’s roadmap and vision; communicate consultatively about potenti...

Posted 4d ago

  •   5 - 7 years exp.  •  Information Technology

Senior Manager - Service

Lead a work-from-home and/or premises-based staff of 100+ managers, supervisors, and frontline staff, through developing, overseeing, and coaching of phone, email, and chat service teams...

Posted 4d ago

  •   5 - 7 years exp.  •  Retail & Consumer Goods

Customer Project Manager
$80K — $100K

Communicate regular status updates to appropriate stakeholders; regularly monitor and summarize progress; run ongoing status meetings.

Posted 1w ago

  •   5 - 7 years exp.  •  Information Technology

Senior Manager, Customer Analytics and Operations
$150K — $200K

The Senior Manager Customer Analytics and Operations will be responsible for leading the health system, managed care and account driven analytics strategy across the portfolio of products...

Posted Today

  •   8 - 10 years exp.  •  Pharmaceuticals & Biotech

Engineer Manager - Customer Lifecycle Management Program
$150K — $200K

Partner with business product managers, systems architects, and senior engineers to develop product functional and technical strategy for the Customer Lifecycle Management Program, including developme...

Posted 2d ago

  •   5 - 7 years exp.  •  Finance & Insurance

Product Manager - Customer Solutions

Own the Customer Solutions product roadmap including estimating and managing resources, communicating status and seeking prioritization feedback from the product director and other cross functional te...

Posted 1w ago

  •   5 - 7 years exp.  •  Hospitality & Recreation

Tax Services Manager – Financial Services Organization

Manage engagements and teams to drive Service Quality across all aspects of delivery. Understand opportunity risk in relation to our Scope of Services...

Posted 1w ago

  •   5 - 7 years exp.  •  Legal & Accounting

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