Customer Service Manager Jobs in Silver Spring, MD

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...

Lead and inspire client relationships, ensuring satisfaction and value realization through strategic management of Experience Management programs for enterprise clients. Drive holistic plan execution...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Lead a dynamic sales team to enhance product adoption and drive customer success. Shape sales strategies, mentor executives, and collaborate across functions in a rapidly evolving environment. Play a...

Drive exceptional client engagement by managing service delivery and operational performance. Build trusted relationships, leverage financial services expertise, and ensure high standards while foster...

Explore a pivotal role where you'll lead complex projects across multiple sites, ensuring effective planning and execution to enhance operational excellence and client satisfaction. Collaborate with c...

Join a dynamic team to enhance customer success in high-growth mid-market tech sectors. Lead and develop CSMs, optimize strategies, and foster innovation while ensuring client satisfaction and driving...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...

Lead and enhance customer operations by managing a diverse team, ensuring operational excellence, adhering to safety standards, and driving personal development while balancing company objectives and...

Join a team that champions the health of Public Safety Software accounts. You'll facilitate issue resolution, enhance service delivery, and strengthen customer relationships within a remote role that...

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

Shape strategic client partnerships as you manage accounts, drive solutions, and collaborate across teams to enhance client success and revenue growth while utilizing cutting-edge analytics and insigh...

Lead the charge in driving revenue and shaping sales strategy while mentoring team members and building strong client relationships to ensure exceptional service and operational efficiency...

Empower growth by driving transportation services for diverse clients, fostering relationships, and delivering tailored solutions to enhance sample management and logistics while expanding Azenta's re...

Accelerate operational excellence by leading cross-functional initiatives, coaching teams, and implementing scalable solutions. Drive innovations in post-sales processes and leverage data insights to...

Join a team that's driving revenue growth by enhancing marketing and sales operations through strategic data analysis and automation. Leverage your HubSpot expertise to optimize CRM processes, support...

Transform customer experiences by leading innovative marketing strategies that engage, retain, and grow accounts. Oversee a talented team while collaborating cross-functionally to drive loyalty and su...

Lead the charge in restaurant operations, managing a team to ensure exceptional hospitality, culinary excellence, and profitability, while nurturing client relationships and employee development for a...

Join a team that's pivotal in enhancing operations across multiple states, managing centralized administrative support, and driving improvements in service efficiency through technology and data manag...

Empower operational excellence by leading service delivery, optimizing client satisfaction, and driving team development in a dynamic environment. Elevate performance through strategic mindset and dat...

Join a team that's committed to operational excellence in a 24/7 Managed Services environment. Your leadership will drive service performance, governance, and continuous improvement, ensuring optimal...

Transform technical support operations by leading a Level 3 team to resolve complex issues, enhance service reliability, and drive excellence through innovative processes, collaboration, and strategic...

Deliver operational excellence in Home Lending Servicing by defining strategies, overseeing partnerships, and enhancing borrower experiences through compliance and innovative solutions. Lead teams to...

Lead the charge in ensuring customer success for a diverse portfolio of 200+ CPG brands, utilizing advanced tools to enhance engagement, monitor key metrics, and drive scalable processes essential for...