Customer Service Manager Jobs in Shelton, CT

Oversee the development and implementation of operational standards and SOPs, ensuring consistency and quality across processes. Collaborate with cross-functional teams to support successful change ma...

Oversee and enhance the accounting function, managing month-end close, key workflows, and automation processes while delivering scalable solutions in a dynamic startup environment. Utilize AI to optim...

Drive product marketing success by collaborating with cross-functional teams to craft compelling messaging and content that enhances sales enablement and positions our solutions as market leaders acro...

Grow your career with this leadership role, overseeing team operations, championing company values, and fostering a culture of excellence while enhancing member experiences and driving strategic initi...

Transform our workplace by fostering a values-driven culture, championing innovation, and prioritizing customer satisfaction while leading and developing a high-performing team within a dynamic enviro...

Drive team excellence by leading associates to enhance member experiences and foster a culture of innovation, collaboration, and inclusion while achieving business goals in a dynamic retail environmen...

Join a dynamic team to deliver innovative AI solutions, collaborating with experts to integrate cutting-edge technology in enterprise contact centers, enhancing customer experiences through real-time...

Shape the future of logistics management by overseeing maintenance operations, ensuring safety, quality standards, and team development. Leverage your expertise to enhance productivity and compliance...

Manage end-to-end digital advertising and SEO program delivery for OEM partnerships, leading a team and collaborating across departments to ensure deadlines are met and program compliance is maintaine...

Join us to lead dynamic communication initiatives that elevate brand presence through strategic public relations, social media engagement, and partnerships, driving comprehensive marketing efforts tha...

Lead the charge in driving strategic growth for our Enterprise Account Management team, focusing on expanding product lines and increasing penetration within DSO partners, while ensuring operational e...

Unlock potential by driving revenue growth through relationship management, complex solution sales, and strategic marketing plans. Leverage expertise in P2P SaaS to deliver exceptional value and servi...

Lead the charge in customer escalation management during critical incidents, ensuring timely communication and effective coordination between customers and technical teams to maintain operational stab...

Elevate customer relationships by managing a portfolio of accounts, ensuring renewals and driving expansion. Utilize data-driven insights and automation to provide exceptional service and foster long...

Shape the future of AI agents by translating client needs into clear requirements, overseeing prompt quality and agent performance, while collaborating effectively with internal teams and engineering...

Champion the acquisition of unique data from Emergency Communication Centers by building key relationships and promoting innovative solutions to enhance law enforcement resources and improve community...

Transform law enforcement data solutions by building partnerships with Emergency Communication Centers to drive data acquisition and enhance community safety. Collaborate with teams to cultivate relat...

Innovate the future of emergency communication by driving strategic data acquisition from law enforcement agencies, enhancing reporting efficiency and community safety through collaboration and soluti...

Innovate partnerships with law enforcement by acquiring and promoting critical data solutions, fostering relationships within emergency communication centers to enhance community safety and streamline...

Lead the expansion of existing accounts in the Western U.S. by employing a consultative sales approach to increase product adoption and enhance customer relationships, with significant travel required...

Champion fraud prevention and detection by leading investigations, analyzing account activities, and implementing strategies to mitigate risks while supporting daily operations and ensuring compliance...

Empower and guide a high-performing team of Customer Success Managers to drive retention outcomes, enhance client relationships, and ensure proactive engagement while collaborating cross-functionally...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Lead the charge in building relationships and winning business in the emerging Power Stability market, covering business development to deal closure with utilities and partners, driving sustainable en...

Create and implement strategies to enhance vendor relations and operations, ensuring compliance and high service quality. Monitor performance metrics, recruit new vendors, and drive successful engagem...