Customer Service Manager Jobs in Rochester, NY

Join a team that champions customer success by driving strategic relationships, ensuring retention, and enhancing business value for clients through proactive engagement and effective program manageme...

Optimize logistics operations by leading transportation management, ensuring efficiency and compliance while developing high-performing teams and building strong customer relationships for business gr...

Engage with cross-functional teams to lead administrative projects, analyze data, and enhance business processes in a collaborative environment. Foster agile methodologies to drive project success and...

Advance quality excellence by overseeing management systems and processes. Collaborate with teams across branches, perform audits, and implement strategic improvements to drive customer satisfaction a...

Lead strategic relationships with enterprise accounts, ensuring exceptional service delivery and technical support. Excel in problem-solving and improve client business outcomes through collaboration...

Shape the future of revenue accounting by leading a team and managing SaaS billing and revenue recognition under ASC 606, ensuring compliance, automating processes, and collaborating with auditors to...

Elevate the sales enablement strategy by leading a team of Learning Designers and Content Developers to create impactful learning experiences that drive business outcomes and support sales goals in a...

Empower customer success by overseeing post-sale technical strategies, ensuring seamless project delivery, managing stakeholder alignment, and driving value while enhancing product adoption and operat...

Transform payroll operations by overseeing data accuracy, compliance, and HRIS strategy. Lead a dedicated team and collaborate with cross-functional partners to enhance processes and drive employee en...

Lead the transformation of SAP CO processes, driving innovation and standardization. Collaborate with teams to map capabilities, ensure timely project delivery, and support comprehensive solutions in...

Lead the charge in driving community engagement and event programming, ensuring alignment across teams while fostering strong relationships and showcasing Impruvon’s commitment to mission-driven partn...

Unlock potential by leading a dedicated account management team, driving excellence in customer service, and overseeing policy administration while ensuring client satisfaction and retention in commer...

Accelerate your career by driving strategic customer outcomes and executive engagement. As a trusted advisor, you will influence and lead complex initiatives with high-value clients, shaping their go...

Shape the future of e-commerce by managing brand strategy and site optimization for multiple home renovation brands. Collaborate cross-functionally to enhance user experience and drive conversion thro...

Shape the future of customer-facing projects by managing the transition from pre-sales to execution. Collaborate with cross-functional teams to deliver high-quality engineered solutions that meet cust...

Join a team that's dedicated to enhancing customer success by driving value and growth for our CPQ solution users. As an Account Manager, you'll cultivate relationships, identify expansion opportuniti...

Empower growth by leading a global team to enhance customer relationships, driving net ARR through upselling and renewals. Foster collaboration across functions for optimal client experiences in a dyn...

Join a dynamic team as you drive growth through strategic account management, nurturing relationships and delivering tailored solutions, while collaborating with various stakeholders to achieve signif...

Manage global site contract strategy for clinical trials, ensuring compliant execution and overseeing CRO partnerships. Drive process improvements, support negotiations, and provide strategic guidance...

Lead the charge in driving software sales for healthcare solutions with a focus on claims administration. Collaborate with internal teams to optimize strategies and exceed expectations in a fast-paced...

Transform client supply chains as a Senior Manager; drive operational efficiency, lead consulting projects, and innovate SAP solutions while fostering high-performing teams...

Serve as a trusted partner to customers, ensuring they maximize value from data solutions through exceptional relationship management and collaboration across teams, focusing on customer retention and...

Deliver leadership to the Architecture department, ensuring quality outcomes through effective operations management and collaboration with clients on innovative, sustainable design projects...

Lead the charge in driving account growth and operational excellence. Deliver on revenue and margin targets while managing essential customer relationships and coordinating cross-functional teams to e...

Reimagine lead generation and client engagement by supporting VPs with creative marketing strategies and proactive outreach to maximize internal and external client relationships and opportunities...