Customer Service Manager Jobs in Richmond, VA

Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...

Manage the review of high-risk accounts while fostering relationships with clients. Oversee collections strategies, ensure compliance with regulations, and enhance service quality to safeguard interes...

Make your mark at a pivotal role managing customer retention and growth, driving upsell strategies, analyzing territory data, and collaborating cross-functionally to enhance the customer experience in...

Drive successful project delivery by leading cross-functional teams and managing the implementation of workforce management solutions, enhancing operational efficiencies and client relationships in di...

Shape the future of accounting by leading a team, managing financial reporting, and ensuring compliance with GAAP while driving process improvements and leveraging technology. Collaborate with cross-f...

Champion your career by leading the Quality Assurance team to enhance customer experiences. Drive operational excellence, ensure compliance, and develop talent while fostering effective communication...

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

Accelerate your career as you lead a team of Retail Territory Managers, driving sales and ensuring flawless execution across multiple territories while fostering customer relationships and aligning st...

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

Lead a dynamic Customer Success team to optimize enterprise accounts' value and renewal rates. Drive operational excellence, strategic alignment, and cross-functional collaboration to deliver exceptio...

Unlock potential by developing new business opportunities with local enterprises. In this role, you will drive sales growth for commercial vehicles and foster partnerships, ensuring client needs are m...

Architect a transformative AI operations strategy, driving impactful solutions and cross-functional collaboration to enhance the customer experience and operational performance...

Transform government sales by driving complex solutions that align with mission objectives. Engage with senior decision-makers to promote advanced SIGINT, data analytics, and AI/ML offerings, ensuring...

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

Lead a team of technicians to ensure efficient operations and uphold safety standards. Oversee workflows, enhance productivity, and provide technical support to foster a culture of excellence and comp...

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

Grow your career with a dynamic role managing Commercial Lines insurance accounts. Deliver personalized service while collaborating with teams to ensure client needs are met through expert coverage an...

Empower a dynamic sales team to drive new service revenue, enhance customer engagement, and develop winning strategies. This hands-on role blends leadership with direct sales to cultivate opportunitie...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

Build and drive profitable growth by securing new business opportunities with converter customers across the United States, leveraging strong sales strategies and collaboration with internal teams to...

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...