Customer Service Manager Jobs in Richmond, VA

Drive operational excellence as a trusted advisor, managing high-impact client accounts to translate complex data into strategic insights, guiding executive decision-making, and fostering client relat...

Drive strategic sourcing initiatives and foster supplier relationships to optimize marketing and professional services procurement. Influence organization-wide strategies, ensuring compliance and valu...

Unlock your potential by leading paid search strategies across a multi-million-dollar budget. Take charge of campaign architecture, optimization, and performance measurement in a dynamic environment d...

Empower growth by leading key retail partnerships, driving cross-functional projects, and enhancing customer experiences through strategic insights and data-driven actions while collaborating with div...

Champion customer advocacy initiatives by engaging elite clients, crafting compelling narratives, and collaborating cross-functionally to elevate brand stories that resonate in the market and celebrat...

Unlock potential by managing IT operations, enhancing team performance, and implementing automation. Drive the efficiency of core systems and oversee a dedicated support team while serving as a techni...

Elevate customer success operations by building a dynamic team and optimizing workflows. Leverage analytics to drive insights, design training programs, and ensure seamless collaboration across functi...

Empower enterprise accounts through exceptional customer support, driving product adoption and user satisfaction. Collaborate closely with stakeholders to ensure success, manage implementations, and d...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Manage and enhance disputes and chargebacks operations through data-driven insights and technology, collaborating with cross-functional teams to elevate client experiences and drive performance across...

Collaborate with us to manage multi-entity accounting operations, ensuring accuracy and compliance. Lead financial reporting, audits, and treasury activities while enhancing systems and processes to s...

Contribute to operational excellence by delivering insights and analytics to support decision-making across our amphitheater portfolio. Drive innovation, enhance guest experiences, and adopt best prac...

Discover a role where you drive growth and deepen partnerships with higher education institutions, engaging stakeholders through innovative solutions and strategic insights to enhance learning experie...

Join a team that fosters excellence in medical device quality assurance. Manage compliance and continuous improvement initiatives while collaborating with cross-functional teams across the globe to up...

Join a team that's pioneering reliability strategies for automated warehouse operations, ensuring peak performance and safety during startup and expansion. Drive enterprise-wide initiatives that enhan...

Empower customer success as you lead the Escalation Management team, tackle complex technical challenges, and drive meaningful outcomes through effective collaboration and innovative coaching solution...

Own end-to-end go-to-market strategy, messaging, and positioning for core data products. Drive alignment across Product, Sales, and Marketing. Influence market perception, pricing, and competitive int...

Shape the future of front-office technology solutions by strategizing, delivering, and supporting innovative systems, ensuring operational excellence, and enhancing the customer experience through eff...

Join a team that shapes innovative marketing strategies to optimize channel performance and drive measurable growth. As an expert in digital marketing, you will lead campaign execution, collaborate cr...

Pioneer the digital product strategy for Commercial, leading a portfolio that enhances client interactions, drives value through emerging technologies, and ensures operational excellence while managin...

Lead project teams to deliver energy permitting solutions, managing multiple projects effectively while coordinating with clients in a hybrid environment. Leverage your expertise to drive project succ...

Inspire families by leading innovative multi-user banking solutions that enhance collaborative finance management. Drive product lifecycle and cross-functional team alignment to redefine customer expe...

Optimize marketing operations by managing lead lifecycle and data processes, ensuring efficient interdepartmental collaboration, and implementing AI-enabled tools to enhance funnel performance and sal...

Join a team that's driving customer success by leading a high-performing group, implementing strategic initiatives, and fostering a culture of accountability and growth to enhance customer value and r...

Leverage data analysis to optimize business strategies, enhance customer insights, and support operational performance through collaboration with IT and analytics teams, ensuring actionable recommenda...