Customer Service Manager Jobs in Richmond, VA

Manage the operational framework for marketing campaigns, ensuring effective execution and measurement across all customer touchpoints. Spearhead technology management, data flow, and strategic insigh...

Champion the evolution of the in-cab experience, transforming AI-powered tools into trusted companions for drivers. Lead product vision, cross-functional collaboration, and impactful research to enhan...

Engage as a key partner with clients to drive activation, retention, and scalable growth in a strategic, data-driven role. Own comprehensive post-sale relationships while operationalizing client engag...

Drive operational excellence for client accounts by translating complex data into actionable insights. Partner with cross-functional teams to enhance client relationships, monitor performance, and imp...

Lead transformative sales initiatives that inspire and cultivate a high-performing inside sales team, focusing on innovative strategies to drive revenue and enhance client success through effective co...

Innovate global CMC regulatory strategies and submissions for biological products. Ensure high-quality compliance with US and Canadian regulations, while collaborating cross-functionally to manage lif...

Drive day-to-day execution in a B2B SaaS environment, collaborating across teams to enhance product functionality and integrate AI solutions, ultimately impacting the community experience and product...

Lead and implement strategies to enhance account growth and customer satisfaction in the Automation Energy Industries Division, leveraging your expertise in industrial automation to achieve profitabil...

Unlock potential by managing client relationships, driving retention, and ensuring service excellence across diverse accounts within commercial insurance, with opportunities for advancement and specia...

Inspire and lead a talented software development team, ensuring seamless integrations and timely delivery of high-quality solutions that meet business needs and drive innovation across various departm...

Unlock your potential by leading cash operations and financial modeling. Collaborate across teams to enhance treasury functions and drive strategic analysis, optimizing processes as you grow in this i...

Lead transformative CDI outsourcing initiatives by managing client and vendor relationships, overseeing program performance, and guiding a high-performing team to enhance healthcare documentation prac...

Optimize AI-driven customer success operations by managing technology infrastructure, enhancing workflows, and ensuring data integrity to enable intelligent, scalable engagement across customer journe...

Unlock potential by leading the optimization of advanced hardware accelerators, focusing on AI performance. Shape a transformative practice that delivers top-tier solutions across ML frameworks and in...

Lead the charge in enhancing service quality for utility-scale solar projects by developing compliance strategies and asset management plans that maximize performance and reliability, driving continuo...

Transform the future of ServiceNow solutions by providing expert guidance, technical governance, and leadership in delivering comprehensive implementations that align with customer goals and project s...

Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...

Lead the charge in transforming customer support through AI-driven solutions, overseeing ticket resolution from tier 1 to 3 while enhancing team efficiency and maintaining knowledge bases for an exqui...

Unlock potential by guiding clients through tailored financial solutions and collaborating closely with sales teams. Leverage expert financial acumen and technology insights to drive business value, f...

Join us to optimize operational performance and drive growth initiatives within field services. Lead team efforts, enhance customer experiences, and implement strategic improvements to ensure excellen...

Lead the development of customer success strategies, driving retention and growth in a fast-paced environment while enhancing executive relationships and ensuring exceptional value delivery across B2B...

Join a team that's redefining enterprise productivity by developing innovative collaboration tools. Harness your product management expertise to drive strategy, lead cross-functional initiatives, and...

Drive success by overseeing U.S. Statutory and GAAP accounting, financial reporting, and regulatory compliance for diverse portfolios. Lead a team, manage audits, and implement efficient controls whil...

Lead the charge in driving sales of innovative telecommunications software solutions by identifying opportunities, developing strategies, and nurturing client relationships, all in a dynamic, customer...

Explore your potential by leading product marketing for the public sector. Collaborate across teams, own strategic initiatives, and drive impactful messaging, ensuring our solutions meet the unique ne...