Customer Service Manager Jobs in Richmond, VA

Unlock your potential as a Sr. Account Manager, driving publisher relationships, maximizing account growth, and enhancing operational excellence for high-priority media accounts. Your impact will shap...

Architect a dynamic field events strategy that drives engagement and generates pipeline. Collaborate with sales teams and refine outreach strategies to maximize conversion rates, ensuring impactful ex...

Accelerate product innovation by developing strategies that drive business goals and enhance market offerings. Collaborate cross-functionally to manage product lifecycle and leverage data insights for...

Drive strategic product management and governance for advanced eSource platforms, ensuring compliance and enhancing decentralized and hybrid trials. Collaborate cross-functionally to shape product vis...

Transform your career with this strategic role leading a multi-million-dollar Direct Mail program. Drive innovation through audience targeting, data integration, and performance optimization across va...

Join a team that redefines the customer journey for SMB restaurants. As a key player, you'll guide operators through adoption and retention, using insights to drive product success while collaborating...

Partner with us to nurture client relationships and drive strategic growth. Leverage your expertise in account management to identify upsell opportunities, enhance customer satisfaction, and contribut...

Shape operational excellence by owning the annual operating plan, leveraging data for informed decision-making, and collaborating with senior leaders to enhance performance and efficiency in a high-im...

Elevate project delivery by leading complex initiatives from concept to completion. Manage resources, mitigate risks, and ensure timely, budget-conscious, high-quality outcomes while fostering communi...

Empower product understanding and adoption through clear messaging and strategic go-to-market execution. Collaborate across teams to drive initiatives that elevate product positioning, enhance custome...

Manage marketing initiatives that drive growth and client engagement through strategic project execution, teamwork, and innovative solutions in a fast-paced environment, ensuring timely and quality de...

Lead the charge in empowering a team of onboarding specialists while directly managing select client onboarding projects to ensure a smooth and effective experience, driving performance and fostering...

Drive operational excellence and talent development in customer service. Lead and coach frontline managers, execute strategic initiatives, and ensure high-quality service delivery to enhance customer...

Champion exceptional customer experiences as you drive service excellence, manage leaders, and enhance operational performance within Specialty Customer Care Teams. Partner strategically and deliver r...

Redefine customer engagement by maximizing satisfaction and driving adoption, while managing relationships and fostering upsell opportunities. Achieve high retention and become a key advocate for grow...

Lead the charge in ensuring customer success by guiding adoption and maximizing value from innovative AI solutions, driving measurable business outcomes, and fostering long-term relationships through...

Lead the charge in optimizing localization production workflows for digital learning, ensuring high-quality and accessible content across multiple languages and platforms while troubleshooting complex...

Unlock potential by managing complex relationships with multi-hospital systems, guiding clients through intricate reimbursement processes, and influencing strategies that drive partnerships and operat...

Empower clients by driving adoption of innovative solutions, enhancing their value through proactive support, and transforming partnerships into long-term successes within a dynamic legal industry env...

Champion client relationships while driving strategic account growth and service excellence. Leverage deep account management experience to collaborate cross-functionally and enhance operational effic...

Lead a skilled team of claims professionals in managing Commercial General Liability claims of varying complexity across multiple jurisdictions, ensuring operational excellence, customer satisfaction...

Lead the charge in managing global sales commission programs, ensuring accurate payments and governance. Oversee ICM tools while fostering cross-functional collaboration to streamline operations in a...

Lead strategic industrial engineering initiatives to enhance safety, efficiency, and standardization across multi-site logistics operations while managing a team and influencing cross-functional resul...

Lead the charge in strategic engineering initiatives to enhance operational excellence and efficiency across a multi-site logistics network, driving continuous improvement and safety while managing cr...

Drive client success by managing utility and energy efficiency programs, ensuring satisfaction, fostering relationships, and identifying growth opportunities while delivering on contractual obligation...