Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$120K - $144K *

Explore an opportunity to lead and inspire a dynamic sales team, driving card adoption and developing robust pipelines. Your expertise will help shape our innovative sales environment as we grow and e...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Join a team that's committed to driving customer success through comprehensive management of public agency accounts, ensuring retention and adoption while fostering robust relationships with HR and fi...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$94K - $151K *

Engage with teams to create strategic sourcing plans and negotiate contracts. Drive supplier relationships while overseeing compliance and performance metrics to maximize efficiency and value across c...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $176K *

Elevate your career by leveraging your expertise to design, launch, and implement strategic programs that address emerging healthcare challenges while collaborating across teams to optimize business o...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$91K - $126K *

Reimagine customer financial solutions by leading strategic initiatives and partnerships to enhance the Walmart Rewards Mastercard and remittance services, driving growth and innovation to benefit mil...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate progress at customer engagement by leading a team of Customer Success Managers, enhancing retention strategies, mitigating churn, and driving long-term growth in a dynamic software environm...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Unlock growth opportunities by driving sales initiatives and building customer relationships in a dynamic field role, ensuring workplace safety and compliance while delivering tailored solutions to cl...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Drive impactful contact center technology programs through end-to-end delivery, leading cross-functional teams while managing client expectations and program governance to ensure projects meet busines...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$110K - $130K *

Elevate contact center technology initiatives by leading cross-functional teams, managing program delivery, and ensuring effective stakeholder engagement. Drive programs from inception to successful i...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$80K - $95K *

Elevate our marketing impact by leading integrated campaigns that resonate. Collaborate cross-functionally to drive brand awareness and engagement, managing projects from concept to optimization while...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$85K - $105K *

Join a team that's driving growth through consultative selling to diverse clients. Take charge of full-cycle sales in a dynamic environment, leveraging your business acumen to forge lasting relationsh...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$85K - $95K *

Drive business growth by managing relationships with dealership partners, ensuring satisfaction, expanding market presence, and enhancing dealer performance while staying attuned to market trends and...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $95K *

Unlock operational excellence as the vital link between logistics and store performance, driving accountability and optimizing delivery processes to ensure seamless service and efficiency within the d...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $130K *

Support cross-functional R&D projects by managing planning, execution, and delivery, ensuring alignment with strategic goals. Drive team collaboration and stakeholder communication to achieve project...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Tackle project delivery challenges and drive customer satisfaction by effectively managing service execution for diverse client portfolios while enhancing team performance and solution adoption...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $115K *

Join a team that's committed to optimizing operations and client relations across multiple sites. You will lead strategic initiatives, manage budgets, and enhance compliance with healthcare regulation...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$115K - $150K *

Lead the charge in optimizing and securing Microsoft 365 & Unified Communications platforms. Collaborate with cross-functional teams to deliver innovative solutions that enhance organizational communi...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Innovate and contribute to revenue success by leading CCFlex deal execution and cross-functional collaboration. Elevate sales operations, streamline processes, and enhance enablement across diverse te...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $150K *

Join a dynamic team to drive paid media strategies across digital channels, optimizing campaigns to boost traffic, leads, and sales. Leverage analytical skills and leadership to enhance performance in...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$79K - $99K *

Unlock potential by developing strategic relationships with mid-market customers, driving renewals, and facilitating value realization. Own the customer journey from onboarding to expansion, ensuring...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $100K *

Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$190K - $250K *

Launch a transformative Revenue Operations function to drive growth, partnering with leadership to design analytics, forecasting, and operational strategies that enhance performance across sales, mark...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$142K - $180K *

Lead AI transformation and quality engineering initiatives across enterprise environments. Drive multimillion-dollar portfolio management, enhance operational excellence, and coach high-performing tea...

US-AnywhereRemote

Reposted 3 days ago

  •   15+ years exp.  •   Enterprise Technology

$119K - $199K *

Contribute to commercial success by developing proposals and negotiating contracts in the power conversion and storage sector. Leverage cross-functional collaboration to assess risks and drive profita...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Technical Services

$153K - $219K *

Shape the future of insurance data by driving innovative semantic capabilities that empower AI, analytics, and automation. Collaborate with cross-functional teams to define product strategy, enhance d...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.