Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $100K *

Champion innovation by leading product marketing initiatives that drive market impact. Collaborate with cross-functional teams to create compelling messaging and strategic go-to-market plans, position...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Partner with us to ensure exceptional client engagement by managing the entire client lifecycle in revenue cycle management, driving success through effective liaison between operational teams and cli...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in delivering operational excellence by overseeing project execution, coordinating with teams, and ensuring adherence to timelines and quality standards while driving organizational go...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Business Services

$75K - $97K *

Champion revenue generation by driving sales strategies and expanding partnerships, leveraging deep product knowledge. Achieve quarterly goals by fostering relationships and negotiating contracts in a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$94K - $151K *

Engage with teams to create strategic sourcing plans and negotiate contracts. Drive supplier relationships while overseeing compliance and performance metrics to maximize efficiency and value across c...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Elevate your career by guiding clients through homeownership. Manage loan pipelines, coach teams, and drive recruitment in a dynamic mortgage environment while building strong client relationships and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $160K *

Support the compliance management system by overseeing customer complaint practices, collaborating with cross-functional teams to reduce risks and enhance policy execution while guiding stakeholders o...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K - $289K *

Drive the product marketing strategy for CRM in Banking, connecting AI-driven solutions to market needs while collaborating with sales and product teams to create compelling narratives that enhance cu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$165K - $289K *

Take ownership of product marketing for banking CRM, crafting strong narratives that connect advanced banking solutions with buyer needs, while utilizing AI-driven insights to enhance engagement, supp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Lead the design and enhancement of digital self-service products driven by Salesforce and AI. Transform customer experiences, boost digital adoption, and cultivate intelligent solutions for independen...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$113K - $180K *

Optimize collections strategies for high-volume C&I utility accounts, leading a team to enhance cash flow, minimize bad debt, and drive operational improvements through technology and AI innovation wh...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$96K - $150K *

Develop and execute strategies to drive sales growth in small business accounts, leveraging market insights and building customer relationships to establish leadership in the Food Service vertical and...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$80K - $95K *

Discover an opportunity to shape customer operations by optimizing processes, managing data quality, and driving impactful reporting. Own systems supporting customer health, renewals, and retention wh...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$85K - $105K *

Join a team that's driving growth through consultative selling to diverse clients. Take charge of full-cycle sales in a dynamic environment, leveraging your business acumen to forge lasting relationsh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $160K *

Lead the charge in enhancing quality assurance programs by steering a talented team. Drive AI integration and continuous improvement to ensure accuracy, reduce risks, and optimize client outcomes thro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$70K - $95K *

Pioneer exceptional client relations by managing a diverse portfolio of commercial and agricultural insurance accounts. Your expertise will enhance service delivery, client retention, and customized s...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $92K *

Join a team that's passionate about crafting integrated marketing strategies! You'll lead client relationships, manage projects, and drive communication plans, ensuring client satisfaction while colla...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Unlock new business opportunities by driving channel expansion and partnership growth across airports, sports venues, and other alternate channels, ensuring sustainable revenue and brand presence thro...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Food & Beverages

$65K - $116K *

Unlock potential by managing client relationships, resolving issues, and ensuring high-quality service delivery for a positive client experience while collaborating with cross-functional teams to supp...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Engage clients through the Managed Services lifecycle, driving retention and satisfaction. Foster strong relationships, manage delivery timelines, and enhance communication to ensure seamless project...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$74K - $100K *

Join a team that's shaping the future of IT procurement by leading strategic sourcing initiatives, optimizing vendor relationships, and driving innovation across IT categories like software and cloud...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $155K *

Elevate employee wellbeing by managing benefits programs and ensuring compliance. Collaborate with cross-functional teams to optimize delivery and enhance organizational effectiveness, while driving c...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Unlock insights for subscriber growth by leading analytics, forecasting, and reporting within a dynamic sales environment. Drive data-driven decision-making to optimize performance across multiple Nor...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Join a team dedicated to driving demand through innovative marketing strategies and campaigns. Collaborate with cross-functional partners to enhance brand awareness and grow revenue through targeted p...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.