Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$128K - $163K *

Engage as a strategic partner in retail merchandising, leading merchandise strategies, optimizing assortments, and fostering collaboration across teams to enhance store performance and address market...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$119K - $199K *

Shape customer relations and drive profitability in a dynamic Gas Power sector role. You will manage contracts, coordinate communication, and lead cross-functional teams to fulfill strategic objective...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $140K *

Lead the charge in driving operational strategy and execution for Customer Support, fostering cross-functional collaboration, and enhancing efficiency through innovative tooling and unified processes...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Champion the successful onboarding of healthcare clients into GPOs by coordinating contracts, supply chain integration, and stakeholder engagement, ensuring measurable savings and operational efficien...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $165K *

Accelerate strategic initiatives by driving data-driven growth strategies. Collaborate cross-functionally with various teams to identify opportunities, manage projects, and implement impactful changes...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Drive strategic customer relationships and revenue growth by leading collaborative planning, ensuring satisfaction, and managing data insights for optimized performance and market expansion...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $120K *

Take ownership of complex month-end close processes, ensuring GAAP compliance while collaborating across teams to enhance automation and data integrity in a fast-paced, high-growth environment focused...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Legal & Accounting

$120K - $180K *

Accelerate growth by leading strategic global accounts and driving innovative solutions. Collaborate with cross-functional teams to deliver tailored integrations, establish trusted relationships, and...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $130K *

Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $99K *

Unlock the potential of exceptional customer support by managing service delivery for government contracts. Foster strong relations, oversee project transitions, and drive customer satisfaction across...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$90K - $100K *

Lead diverse client service programs managing relationships and ensuring customer satisfaction while driving operational excellence and retention across multiple accounts in a dynamic, global environm...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Champion customer success by driving deep relationships and complex projects with large, strategic accounts. Own and optimize tailored implementations while guiding executive stakeholders through comp...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$140K - $155K *

Champion transformative leadership to enhance software service delivery, fostering innovation, customer satisfaction, and team excellence in a remote environment. Drive processes and AI integration to...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$149K - $198K *

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$117K - $232K *

Shape the future of B2B sales engagements by partnering with C-suite executives, leveraging strategic insights to drive transformational programs, quantify outcomes, and enhance commercial success in...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Business Services

$92K - $186K *

Lead efforts in operational excellence by enhancing process efficiency and driving scalable growth within practice management. Collaborate with leadership to implement strategic initiatives and ensure...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$207K - $231K *

Drive the AI product roadmap for RCM, enhancing billing workflows and user trust. Lead cross-functional teams to deliver impactful AI solutions, translating complex requirements into actionable produc...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $90K *

Join us to manage a key client account, ensuring exceptional financial, guest, and client satisfaction through effective oversight, team leadership, and strategic relationship management while driving...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$104K - $106K *

Partner with us to drive sales growth and enhance dealer relationships by developing sales strategies, conducting training, and providing ongoing support to ensure achievement of performance objective...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$205K - $228K *

Take ownership of AI-driven product strategies for Revenue Cycle Management, innovating within established frameworks to optimize billing workflows and enhance customer value while collaborating cross...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $180K *

Oversee eCommerce search platform operations and strategy to enhance user experience, optimizing product discoverability while collaborating with key stakeholders to ensure seamless functionality and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $100K *

Drive end-to-end contingent workforce operations, enhancing client satisfaction and managing relationships with stakeholders. Leverage your staffing experience to elevate program success and explore n...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$120K - $140K *

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$73K - $108K *

Grow your career with a dynamic team driving revenue growth through account management, strategic planning, and consultative selling in the healthcare advertising sector, while delivering innovative s...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K - $175K *

Innovate our platform strategy by assessing and rationalizing composition solutions and leading impactful recommendations to enhance client experience in regulated industries with executive sponsorshi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.