Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$80K - $95K *

Manage dealer relationships to expand market share, drive adoption of lending programs, and increase sales success in the automotive sector through proactive engagement and strategic initiatives...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Accelerate progress at a leading medical device firm by driving sales in the Peripheral Intervention and Interventional Radiology Division, building strong relationships with healthcare professionals...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $96K *

Tackle complex client needs by strategically managing relationships, improving services, and advocating for client success. Collaborate cross-functionally to ensure operational excellence and drive re...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Champion customer success and retention by leading a team of CSMs focused on high-value accounts. Drive strategic planning, operational excellence, and cross-functional collaboration to maximize custo...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion a dynamic Customer Success team to drive retention and expansion across high-value accounts. Utilize strategic planning, operational rigor, and mentorship to ensure optimal customer satisfact...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Business Services

$123K - $150K *

Champion a dynamic team in driving success for high-value accounts while fostering relationships that inspire growth, retention, and satisfaction. Blend leadership with strategy to maximize customer v...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$100K - $120K *

Drive market leadership by managing key accounts, generating new business opportunities, and executing sales strategies in the data center and power generation sectors to foster growth and capture com...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$98K - $127K *

Lead customer success initiatives by partnering with top clients to enhance their operations using IoT solutions. Collaborate cross-functionally to design customized success plans and strategies that...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$88K - $118K *

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$75K - $110K *

Accelerate progress at managing corporate travel and meetings logistics. Lead diverse teams to enhance client satisfaction, optimize performance, and deliver exceptional attendee experiences while dri...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$110K - $120K *

Drive client success through strategic account management, focusing on renewals, growth, and performance. Manage relationships with publisher partners, delivering impactful insights to enhance engagem...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Media

$80K - $120K *

Empower healthcare organizations by enhancing product adoption and customer satisfaction. Drive relationship management, assess account health, and collaborate with technical teams to optimize the val...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$89K - $166K *

Help us drive growth as you lead a team focusing on Commercial Claims, enhancing key relationships and achieving sales objectives while managing strategic accounts and fostering talent development wit...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $120K *

Elevate client success by managing relationships post-sale, ensuring satisfaction and value delivery while coordinating between diverse teams and tracking client engagements within our service platfor...

US-AnywhereRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$110K - $120K *

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$140K *

Transform the Sales Enablement function to prioritize outcomes over training, driving faster ramp times and increased win rates through hands-on coaching and innovative use of AI to elevate sales perf...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Champion customer success by managing post-sale journeys and driving renewals, engagement, and expansion for diverse accounts. Collaborate with teams to enhance experiences and ensure clients achieve...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$97K - $145K *

Innovate with us as you manage day-to-day operations in autonomous vehicle support, driving performance and ensuring compliance while leading a high-performing team to achieve operational excellence a...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$145K - $225K *

Empower national sales initiatives by growing client relationships, managing a diverse team, and driving financial growth across multiple retirement markets through strategic engagement and effective...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Champion client success by managing strategic relationships, driving growth and engagement for key partners. Leverage industry insights to create impactful solutions while fostering collaboration acro...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Strategize client engagement as a strategic leader driving growth through relationship management, consultative selling, and solution advocacy for a portfolio of key merchant partners, aligning their...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion strategic client relationships, enhancing engagement and driving sustainable growth through consultative insights and cross-functional leadership. Leverage industry expertise to deliver impac...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion client partnerships by leveraging deep insights and strategic solutions to drive growth, enhance relationships, and deliver meaningful business outcomes for key merchant partners in a dynamic...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$83K - $133K *

Join a team that's driving sales growth in low and medium voltage equipment. As an Account Manager, you'll identify new opportunities, engage with customers, and manage sales processes, contributing t...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Energy & Utilities

$100K - $120K *

Lead and optimize the performance of ABB Medium Voltage systems at a key LNG site, ensuring operational stability, direct technical support, and maintaining strong customer relationships through effec...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.