Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$118K - $160K *

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K - $125K *

Lead the charge in driving aftermarket sales of capital equipment, enhancing customer engagement and relationship-building while managing the full sales cycle from lead generation to order fulfillment...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$84K - $125K *

Drive client satisfaction and revenue growth by managing multiple client accounts, fostering relationships, and executing sales initiatives. Utilize resources effectively to maintain market share and...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $120K *

Join a dynamic team that drives customer success and operational excellence. You'll manage dispatch operations, onboard clients, and enhance systems while leveraging AI technology to streamline proces...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$84K - $125K *

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$105K - $110K *

Unlock potential by driving sales and optimizing strategy for Food and Proprietary Beverages. Collaborate with local teams, manage vendor relationships, and enhance market performance through effectiv...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $120K *

Empower partners by owning coaching engagements from start to finish. Proactively drive utilization, renewals, and relationships while improving systems in a fast-paced, autonomous environment. Your e...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$180K *

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$67K - $199K *

Strategize and innovate as you drive business growth in Pharma Services, managing external relationships and executing initiatives to enhance pharmaceutical accessibility for customers and clients. Yo...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$110K - $140K *

Lead the charge in designing innovative cloud contact center solutions with expertise in Genesys CCaaS. Engage clients throughout the sales cycle while architecting robust, scalable environments to me...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$120K - $150K *

Empower the sales cycle by architecting innovative cloud contact center solutions. Utilize your technical expertise and client engagement skills to deliver scalable architectures that enhance customer...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $183K *

Drive customer success by fostering strong partnerships and optimizing value realization. Champion cross-functional collaboration to enhance enterprise customer engagement and develop tailored success...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$117K - $234K *

Transform customer experiences by driving digital initiatives that enhance operational efficiency and align with business strategy, ensuring timely delivery and seamless integration across customer se...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Join us to drive outstanding customer experiences and build strategic relationships. As a key interface, you'll manage customer success initiatives, ensuring service quality and overseeing project imp...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $100K *

Reimagine sales strategies by driving commercial growth and clinical training initiatives for hearing solutions. Build relationships, influence market share, and exceed unit revenue targets across ass...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Optimize operational excellence by leading Field Service Technicians to enhance team performance, ensure customer satisfaction, and adhere to safety regulations while driving strategic service initiat...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$134K - $175K *

Transform the future of risk management by analyzing claims trends, optimizing processes, and collaborating with diverse teams to enhance insurance functions as the organization scales in a dynamic en...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$188K - $250K *

Transform the Telematics Platform as a Lead Product Manager, shaping strategy and driving execution for vehicle data integration in key customer products, while collaborating across teams to tackle en...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$80K - $155K *

Transform the landscape of claims management by leading efforts in dispute resolution, quality assurance, and continuous improvement. Drive operational excellence while collaborating with teams to mit...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $120K *

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$117K - $234K *

Shape the future of customer data solutions by leading strategy, unifying actionable insights, and enhancing digital ecosystems across HVAC partners while driving innovation in data platforms and gove...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Lead payroll operations by ensuring accuracy, compliance, and timely submission of payroll data. Collaborate with various departments to resolve discrepancies and deliver exceptional payroll service t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $110K *

Unlock potential by cultivating lasting relationships with mid-market clients, driving account growth and retention through a feature-based approach, and acting as a trusted advisor to optimize platfo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Champion the growth of innovative services and marketplace offerings. Lead the full lifecycle from strategy to execution, engaging partners and owning revenue-critical services that enhance platform v...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.