Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$120K *

Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $120K *

Lead the charge in driving end-to-end GTM readiness for a B2B sales team, ensuring sellers have the necessary tools and knowledge. Collaborate with cross-functional teams to optimize training and exec...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$89K - $143K *

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $145K *

Lead a dynamic sales team to enhance product adoption and drive customer success. Shape sales strategies, mentor executives, and collaborate across functions in a rapidly evolving environment. Play a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$93K - $138K *

Grow customer success by partnering with clients, driving measurable value, and optimizing engagement through strategic initiatives that enhance long-term loyalty and operational goals...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $105K *

Join a team that drives strategic program development, collaborating across functions to ensure project alignment with business goals and successfully deliver measurable outcomes in a fast-paced envir...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

$140K - $150K *

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $100K *

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$115K - $178K *

Drive success by leading a team to achieve sales goals and enhance market presence. Collaborate effectively to maintain competitive advantage while fostering a motivated workforce focused on customer...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Drive district market strategy by leading a team to achieve sales and profit goals. Monitor performance to adjust plans, foster relationships, and create a positive work culture, while managing financ...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Shape the future of technology solutions by leading architecture efforts in sales and project delivery while leveraging your expertise in software delivery and innovation to fulfill client visions and...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$95K - $115K *

Drive customer success by managing software solutions for Public Safety agencies. Oversee account health, resolve issues, and ensure optimal service delivery while fostering strong relationships and t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that champions the health of Public Safety Software accounts. You'll facilitate issue resolution, enhance service delivery, and strengthen customer relationships within a remote role that...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$75K - $100K *

Lead the charge in fostering long-term customer relationships, driving adoption and retention, and ensuring clients maximize value from our leadership development solutions through proactive engagemen...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Business Services

$100K - $120K *

Grow your career with a dynamic role focused on leading AutoStore project sales, managing client relationships, and ensuring project success through robust sales processes and strategies. Drive growth...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Accelerate your career by leading integrated marketing initiatives that enhance brand growth and customer engagement, while collaborating with various teams to drive high-impact strategies and measura...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$82K - $131K *

Elevate customer engagement by driving successful project delivery, fostering collaboration across teams, and ensuring satisfaction through proactive communication and effective management of complex...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $125K *

Shape strategic client partnerships as you manage accounts, drive solutions, and collaborate across teams to enhance client success and revenue growth while utilizing cutting-edge analytics and insigh...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$92K - $140K *

Transform global Travel & Expense operations through strategic leadership. Oversee governance, enhance compliance, and drive efficiency while collaborating with cross-functional teams to deliver an ex...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$134K - $201K *

Accelerate operational excellence by leading cross-functional initiatives, coaching teams, and implementing scalable solutions. Drive innovations in post-sales processes and leverage data insights to...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $175K *

Lead strategic initiatives to enhance customer success, drive product adoption, and foster executive relationships within large enterprise accounts. Collaborate across teams to ensure measurable user...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $165K *

Join a team that's dedicated to driving global expansion by nurturing strategic client relationships, enhancing service offerings, and identifying growth opportunities to meet revenue targets in the m...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$94K - $150K *

Take ownership of complex CRM and loyalty programs, driving cross-functional initiatives that enhance customer experiences and deliver impactful results for high-profile clients in a collaborative age...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$105K - $125K *

Collaborate with strategic partners to drive growth initiatives, strengthen relationships, and enhance market presence. This role focuses on building executive connections, managing partner performanc...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $120K *

Empower growth in sales leadership by coaching and developing teams across regions. Drive performance, analyze trends, and enhance agency partnerships to achieve strategic business objectives. Cultiva...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.