Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$115K - $125K *

Lead customer support operations to enhance service quality, ensure SLA compliance, and drive continuous improvement. Collaborate cross-functionally, manage escalations, and optimize workflows to fost...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$96K - $161K *

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$90K - $120K *

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $115K *

Empower customer success by managing relationships with Mid-Market clients, ensuring they realize value from the platform. Drive growth through retention strategies, account health insights, and colla...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$155K - $210K *

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $140K *

Drive customer success by managing relationships and expanding revenue within existing accounts. Leverage strategic sales execution and cross-functional collaboration to ensure customer retention and...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Shape the future of customer sales by driving growth through strategic relationships and data-driven insights. Collaborate with cross-functional teams to optimize product offerings and maximize sales...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$75K - $95K *

Deliver outstanding leadership by developing regional plans to achieve sales goals and profitability. Coach and mentor account managers to enhance their skills, ensuring excellent service standards wh...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$82K - $182K *

Join us to develop and implement cutting-edge pricing strategies that optimize revenue and market share. Leverage your analytical expertise to drive pricing transformation and lead a team in achieving...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$54K - $159K *

Help us drive business results by designing financial and analytics models. You'll guide internal teams and share best practices to enhance PBM initiatives, taking ownership of simultaneous projects t...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$130K - $180K *

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$87K - $121K *

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$85K - $100K *

Manage and expand a diverse portfolio of accounts while driving sales and implementing strategies for business growth. Collaborate with practice leadership and utilize proprietary systems to enhance t...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $135K *

Drive market growth as a Customer Business Manager, collaborating cross-functionally to lead strategic account management, ensure successful product launches, and optimize sales performance across maj...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$120K - $135K *

Accelerate the pre-sales process by leading global proposal management, optimizing RFP operations, and enhancing sales team enablement. Drive efficiency through proposal automation and cross-functiona...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$103K - $155K *

Optimize installation processes by leading a team of engineers to enhance product deployment efficiency while ensuring excellence in service and customer satisfaction across diverse technical environm...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$125K - $171K *

Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$75K - $125K *

Lead the charge in managing client relationships and operational strategies, ensuring alignment across teams. Drive performance for specialty pharmacy accounts, uncover opportunities, and achieve grow...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $155K *

Drive client relationships and team performance while managing operations, promoting business development, and ensuring compliance with standards. Lead a committed team to achieve strategic goals and...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Drive success by leading high-performance programs, managing client relations, and coaching teams to exceed targets, all while ensuring operational efficiency and collaboration with stakeholders to ac...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Business Services

$75K - $95K *

Lead the charge in optimizing field service operations across the region, ensuring compliance, system uptime, and operational excellence for automated camera enforcement programs, while managing a ded...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Champion customer success by leading a team in resolving complex support issues and managing escalations across multiple SaaS products, while driving performance and operational excellence...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$97K - $131K *

Drive transformation by leading strategic engagements with large, complex customers. Collaborate cross-functionally to align business goals with technology solutions, ensuring long-term value and oper...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $194K *

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.