Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$95K - $115K *

Advance customer success by leading the technical adoption and value realization of complex platforms, enhancing security and operational efficiency while fostering collaboration across teams and stak...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Technical Services

$110K - $130K *

Lead the end-to-end delivery of complex IT programs for Federal customers, ensuring compliance with technical, contractual, and regulatory requirements while managing cross-functional teams and resour...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Information Technology

$88K - $111K *

Join a team that's revolutionizing aftermarket service data management globally. Enhance distributor relationships, ensure data integrity in Salesforce, and drive efficiency in service operations to s...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $100K *

Transform the Canadian healthcare landscape by leading market growth, nurturing relationships with long-term care organizations, and driving impactful partnerships throughout the Greater Toronto Area...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Create and implement strategies to enhance vendor relations and operations, ensuring compliance and high service quality. Monitor performance metrics, recruit new vendors, and drive successful engagem...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Pioneer customer-centric marketing strategies that connect market needs with innovative product development. Collaborate across teams to drive go-to-market initiatives and establish a compelling brand...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$90K - $110K *

Lead the charge in overseeing all phases of construction projects, ensuring compliance and satisfaction of stakeholders. Drive performance through KPIs while managing budgets, schedules, and safety pr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$117K - $160K *

Elevate your career by leading operations for a dynamic Customer Order team. Drive strategic initiatives, foster collaboration, and enhance workflows to improve efficiency while ensuring exceptional p...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$121K - $140K *

Inspire innovation in digital product management for public sector healthcare. Collaborate with cross-functional teams to enhance systems supporting quality reporting, while driving user-centered solu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $180K *

Unlock potential by leading category management to enhance digital merchandising performance and customer experience across entertainment and office product lines, driving strategy, negotiation, and c...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $110K *

Shape the future of comprehensive project management by leading a skilled team, driving performance metrics, and ensuring exceptional service in high-net-worth claims through effective training and op...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $140K *

Drive the enhancement of SOX compliance while leading internal audits and fostering collaboration with cross-functional teams to improve controls and operational effectiveness in a dynamic corporate s...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $120K *

Take ownership of data-driven insights as you partner with leadership to enhance revenue processes, optimize performance metrics, and drive growth strategies across global regions in this crucial oper...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$88K - $105K *

Provide expert guidance and proactive support to enhance customer satisfaction and retention, while building strong relationships with key stakeholders to ensure effective use of eClinical software wi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$201K - $283K *

Empower innovation as you design and execute compensation strategies for tech roles. This leadership position drives equitable pay practices using analytics and market insights, while fostering team d...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Develop and manage comprehensive project plans to ensure successful delivery of technical implementations, collaborating with cross-functional teams while actively managing risks and customer expectat...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Champion impactful client solutions as you manage projects and mentor teams, leading client engagements in the pharmaceutical sector to deliver valuable insights and strategic alternatives that meet q...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Drive success in customer relations by leading strategic account management, mentoring teams, and navigating complex partnerships to enhance growth and client satisfaction in the Government Solutions...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$100K - $140K *

Accelerate progress at the forefront of client engagement, driving satisfaction and loyalty through collaborative strategies with top wholesale brokerages while fostering innovative growth and solutio...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$144K - $192K *

Transform the SAP FICO landscape while leading a high-performing team. Drive the design and implementation of SAP S/4HANA Finance solutions, ensuring alignment with enterprise needs and delivering fin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by automating revenue operations through AI-enhanced workflows, enabling cross-functional collaboration and optimizing team efforts to drive scalable growth and efficiency in a high-p...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$140K - $220K *

Innovate revenue operations by leading AI initiatives that enhance sales productivity, drive operational efficiency, and deliver measurable business results through strategic collaboration and data-dr...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$115K - $130K *

Pioneer a scalable account management strategy to enhance client retention and revenue growth. Lead a team to develop processes, optimize client relationships, and use data-driven insights to drive cl...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Drive growth by managing grocery accounts to achieve revenue targets. Build relationships with retailers and brokers while executing innovative strategies to enhance account performance and ensure sea...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$94K - $179K *

Partner with us to drive product vision and strategy, ensuring smooth delivery and user satisfaction. Collaborate across teams to enhance insurance technology solutions, focusing on user experience fr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.