In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$90K - $120K *
Lead a dynamic team of Outside Sales Representatives to drive sales growth and customer satisfaction. Manage professional accounts, coach for peak performance, and implement strategic initiatives acro...
4 weeks ago
Digital Technical Product Manager
$100K - $130K *
Lead the charge in transforming call center technologies by optimizing servicing experiences using data insights and innovative solutions. Collaborate across teams to create seamless digital journeys...
3 days ago
Program Claim Manager, Workers Compensation
$87K - $120K *
Support the effective management of Workers Compensation claims through the oversight of Third Party Administrators, ensuring compliance and optimal outcomes while fostering strong relationships with...
3 weeks ago
Product Management Director - Workforce Engagement
$135K - $398K *
Join a dynamic team to define and execute the vision for intelligent workforce engagement, leveraging AI in both Quality Management and Workforce Management to transform contact center operations and...
4 weeks ago
$73K - $109K *
Drive quality assurance and training initiatives for a dynamic tax bureau, ensuring consistent delivery of accurate information. Lead over 50 staff with a focus on collaboration, strategic planning, a...
4 days ago
$76K - $95K *
Join a team that's dedicated to enhancing customer success by building strong relationships, analyzing data trends, and providing technical support to ensure optimal utilization of solutions while adv...
3 weeks ago
Digital Marketing Manager - Americas
$90K - $120K *
Take ownership of paid media excellence by driving performance across channels. You’ll manage advertising budgets, optimize website conversions, and collaborate with teams to ensure digital initiative...
1 week ago
Digital Marketing Manager - Americas
$90K - $120K *
Advance your career by driving impactful paid media strategies and website optimization to enhance revenue outcomes. Collaborate cross-functionally while managing substantial marketing budgets across...
1 week ago
Product Manager, Fraud & Abuse
$92K - $203K *
Transform the future of healthcare by leading product innovations in Fraud, Waste, and Abuse analytics, driving measurable business value and integrating advanced AI/ML capabilities to enhance product...
3 weeks ago
Manager, AR Support & Analysis
$85K - $110K *
Lead the charge in optimizing revenue cycle performance by leveraging analytics and operational support. Collaborate across teams to enhance accounts receivable processes and provide strategic insight...
3 days ago
$90K - $120K *
Deliver strategic sales growth by managing client accounts and developing tailored plans to enhance satisfaction and profitability. Build strong relationships while driving impactful actions in a dyna...
4 weeks ago
$95K - $105K *
Join us to build strong relationships and grow revenue in the Standards business by managing commercial accounts, closing new opportunities, and engaging with customers across various end-markets to e...
2 weeks ago
Functional Service Provider- Line Manager
$90K - $120K *
Accelerate team success by managing project deliverables, mentoring staff, and ensuring high-quality outcomes within budget. Cultivate client relationships and drive business growth while fostering an...
2 weeks ago
Events Manager, B2B Commercial Marketing
$74K - $97K *
Optimize brand visibility and pipeline growth by leading impactful B2B events. Collaborate across teams to execute seamless in-person and virtual experiences that engage clients, showcase solutions, a...
2 weeks ago
$95K - $105K *
Join a dynamic team as you cultivate relationships and drive revenue growth in the Standards business, focusing on diverse markets from Pharma to Environmental. Leverage your expertise to meet sales t...
2 weeks ago
$95K - $105K *
Empower customer engagement through strong account management. Drive revenue growth by leveraging relationships with key stakeholders across the standards portfolio while meeting sales targets in vari...
2 weeks ago
$80K - $110K *
Join a dynamic team driving project and program management in healthcare, ensuring optimal staff performance and service quality while overseeing innovative client-focused projects and initiatives for...
2 weeks ago
$90K - $130K *
Drive sales growth and customer satisfaction by leveraging expertise in High-Power Rectifier Systems and Automation. Collaborate across teams to create optimal solutions, meeting targets while identif...
3 days ago
$90K - $120K *
Manage the comprehensive content strategy across B2B and B2C marketing. Drive creative direction, oversee production workflows, and ensure engagement with multi-touch content journeys aimed at maximiz...
3 weeks ago
$90K - $120K *
Transform employee relations by leading sensitive investigations, ensuring fairness and integrity. Collaborate with HR, legal, and leadership to uphold cultural values and strengthen ethical business...
6 days ago
Customer Success Manager Large Law Accounts (Legal Tech)
$71K - $119K *
Lead the transformation of legal workflows in large law firms, driving customer success through strategic guidance, technology adoption, and relationship-building to ensure measurable value and enhanc...
5 days ago
Key Account Manager (Wholesale Accounts)
$85K - $115K *
Manage key account relationships and drive sales growth through strategic planning, market analysis, and collaboration across departments. Develop and execute business strategies for national wholesal...
1 week ago
$128K - $157K *
Lead the charge in delivering critical technology and business projects across multiple teams by fostering collaboration, enhancing governance, and ensuring on-time, on-budget execution in a fast-pace...
3 days ago
$90K - $110K *
Transform multi-site dental operations by leading, coaching, and optimizing clinic teams to enhance patient experience, financial performance, and team engagement, while ensuring operational excellenc...
2 weeks ago
$90K - $130K *
Empower growth by managing key accounts, driving sales, and enhancing product adoption through cross-functional collaboration and strategic relationship management in North America...
Reposted 1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.