Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$88K - $115K *

Drive strategic sales initiatives and lead a team of Solutions Specialists to enhance digital adoption and market share, ensuring disciplined execution and high performance in the education sector thr...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$144K - $192K *

Transform the SAP FICO landscape while leading a high-performing team. Drive the design and implementation of SAP S/4HANA Finance solutions, ensuring alignment with enterprise needs and delivering fin...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's transforming customer relationships by driving growth, fostering strong partnerships, and delivering tailored solutions. Be a key contributor in maximizing retention and exploring n...

US-AnywhereRemote

Reposted 5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower our dynamic call center operations by leading HR strategies that enhance performance, retention, and compliance. Collaborate with site leaders to cultivate a thriving workplace culture and dri...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Business Services

$80K - $95K *

Deliver exceptional customer value by driving onboarding, adoption, and long-term success for a portfolio of clients. Leverage commercial insight and strong relationships to maximize platform utilizat...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$91K - $169K *

Champion operational excellence by leading cross-functional projects, enhancing efficiency, supporting compliance, and building strong stakeholder relationships to drive continuous improvement and ach...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$240K - $300K *

Join a dynamic team as you build and manage a diverse portfolio of Consumer Products clients, leveraging your financial expertise to deliver strategic insights and drive business growth in a collabora...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$78K - $126K *

Drive operational excellence as you develop strategies and lead a service team to enhance profitability, manage budgets, and deliver exceptional customer experiences while fostering strong partnership...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Innovate your career by leading client operations and delivering insights across loyalty strategy and technology initiatives. Collaborate with cross-functional teams to ensure high-quality, on-time de...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$90K - $110K *

Shape the future of healthcare by strategically guiding health system clients through their journey, maximizing platform adoption, and ensuring their long-term satisfaction and success while driving r...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Healthcare

$102K - $149K *

Join a team that's driving growth in the food service sector by leading a sales force focused on enhancing distributor partnerships and expanding market presence for non-food solutions, while ensuring...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$110K - $130K *

Join a team that drives commercial governance by overseeing the deal desk process, ensuring accurate revenue recognition through proactive contract review and collaboration with Sales, Legal, and Fina...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$165K - $248K *

Drive growth by optimizing revenue operations, leading a high-impact team, and ensuring operational excellence across sales, marketing, and customer success, while leveraging advanced systems and data...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Business Services

$220K - $260K *

Engage in defining and driving go-to-market strategies for AI solutions. Collaborate cross-functionally to enhance product positioning, launch new initiatives, and leverage market insights to reinforc...

US-AnywhereRemote

Reposted 6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$96K - $120K *

Provide strategic pricing leadership globally, analyzing trends and financial models to drive profitability. Collaborate across departments and oversee a Pricing Analyst, reporting pricing activities...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$95K - $115K *

Join a team that's dedicated to delivering successful projects on time and on budget. As a key player, you'll drive project planning, coordinate with stakeholders, and ensure effective communication t...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $160K *

Lead engineering teams to drive platform development, ensuring scalability, reliability, and innovation. Collaborate cross-functionally to define technical strategies, manage project timelines, and fo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $157K *

Unlock compliance excellence by managing auditing, monitoring, and reporting processes to ensure adherence to regulatory standards and enhance operational efficiency across contracts and collaboration...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Collaborate with cross-functional teams to enhance Salesforce solutions, driving process improvements and operational excellence. Contribute hands-on to configuration, data management, and user adopti...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $220K *

Lead the charge in developing innovative product strategies and roadmaps, driving cross-functional collaboration to deliver impactful solutions that meet complex customer needs and align with organiza...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $220K *

Empower innovation by leading product strategy and execution for complex products. Drive decisions through collaboration, optimize performance using emerging technologies, and mentor peers in a dynami...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $220K *

Lead the charge in product strategy and execution, driving complex initiatives from discovery to value realization, while collaborating cross-functionally to align goals and enhance product performanc...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$132K - $264K *

Drive innovative product development by leading multidisciplinary teams to test AI-powered solutions, deriving insights from customer research, and managing the product lifecycle from concept to scale...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $90K *

Manage dealer relationships by empowering automotive partners with innovative solutions. Drive strategic growth and success through expert support and insightful metrics analysis in a dynamic, fast-pa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $165K *

Lead the charge in optimizing bulk distribution services, managing barge supply chains, and ensuring operational excellence from stockpile management to delivery. Collaborate cross-functionally to enh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.