In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Remote Engineering Manager - Service Contact Center
$111K - $209K *
Drive high-quality remote support by leading a skilled team of engineers, enhancing operational efficiency and customer satisfaction through effective issue resolution, training, and performance manag...
Yesterday
Customer Success Manager II - West
$125K *
Drive customer success by fostering adoption of our automation platform. Support clients from onboarding through renewals, identify opportunities for expansion, and collaborate with internal teams to...
3 days ago
Manager, Customer Care Enablement (Remote)
$90K - $125K *
Champion exceptional customer care by leading enablement strategies that elevate team performance and learning initiatives, leveraging technology and analytics to drive quality, engagement, and operat...
2 weeks ago
$80K - $120K *
Shape the future of client relations by maximizing account growth and retention. Leverage your consultative skills to build lasting relationships and drive revenue through effective sales strategies a...
1 week ago
$121K - $149K *
Support a dynamic digital product ecosystem by managing teams and operations, driving cross-functional collaboration, and enhancing processes to deliver superior user experiences across all platforms...
Reposted 2 days ago
$90K - $130K *
Transform enterprise sales strategies by driving revenue growth and collaborating with leadership. Leverage your expertise in SaaS and relationship-building to optimize customer engagement and busines...
Yesterday
$90K - $130K *
Elevate customer engagement by driving adoption and revenue through strategic AI solutions. Own client outcomes with effective playbooks and strong technical insight, ensuring optimal growth across En...
Reposted 1 week ago
$70K - $123K *
Grow your career with a dynamic role managing operations for B2B partnerships. Collaborate cross-functionally to enhance customer success, drive efficiencies, and shape strategic account management pr...
2 days ago
$70K - $95K *
Collaborate across teams to ensure 100% on-time delivery and optimize supply chain operations for enhancing customer satisfaction and performance metrics...
3 weeks ago
$80K - $120K *
Elevate your career by managing key customer relationships, driving retention and growth strategies. Collaborate cross-functionally to enhance customer value while executing renewal processes and expl...
1 week ago
Commercial Customer Marketing Manager
$129K - $207K *
Join a team that's committed to driving impactful customer engagement through innovative marketing strategies. You'll craft and execute global campaigns that enhance product adoption, build communitie...
3 days ago
Manager, Web and Digital Experience
$90K - $105K *
Pioneer the digital landscape by managing and optimizing customer-centric web and app experiences. Collaborate with cross-functional teams to enhance usability, drive performance, and align strategies...
1 week ago
Remote Sr Manager, eCommerce Experience & Content, Kay
$90K - $135K *
Lead and optimize the eCommerce experience to enhance customer engagement and conversion, ensuring strategic alignment with brand goals. Collaborate cross-functionally to drive revenue growth through...
Reposted 6 days ago
Remote Sr Manager, eCommerce Experience & Content, Kay
$90K - $135K *
Engage in leading digital experiences that drive conversion, engagement, and revenue. Collaborate across teams to optimize customer journeys through data-driven strategies and innovative insights whil...
Reposted 6 days ago
$99K - $122K *
Analyze market opportunities and cultivate relationships with crop insurance agents, driving profitable growth through strategic outreach and support. Extensive travel (up to 70%) required to achieve...
Reposted 1 week ago
$99K - $122K *
Shape the future of crop insurance by developing strategic relationships and driving profitable growth through extensive networking and insights. Collaborate effectively across teams while ensuring co...
1 week ago
$80K - $120K *
Transform virtual sales operations and elevate team performance as you lead strategic initiatives, drive revenue goals, and enhance guest experiences in a dynamic, fast-paced environment. Embrace the...
2 weeks ago
Sales & Marketing Data Manager
$135K - $225K *
Lead the charge in transforming data into actionable insights for sales and marketing, ensuring alignment with business objectives. Leverage analytics expertise to design data solutions that enhance d...
Today
Business Systems Manager- Customer Care Management
$105K - $179K *
Innovate and enhance business systems by collaborating with teams to gather requirements, design solutions, and implement improvements for optimal performance and user experience. Drive efficiency thr...
1 week ago
$105K - $140K *
Take ownership of logistics and operations for remote broadcasts, ensuring seamless delivery of productions through effective communication and organization with multi-functional teams...
2 days ago
Senior Manager - Sales Operations AMER
$90K - $120K *
Explore a dynamic role where you drive strategic sales operations across the AMER region, optimizing processes in pipeline management, commission structures, and territory planning while collaborating...
5 days ago
Manager, Performance Management
$81K - $96K *
Help us drive performance excellence by delivering insightful analytics that shape supplier strategies and transform data into actionable recommendations to enhance overall business outcomes and reven...
1 week ago
$70K - $95K *
Grow your career with a leadership role overseeing sales in multiple stores, driving performance and staff development while ensuring customer satisfaction and operational excellence across your distr...
2 weeks ago
Account Manager - Albertsons NorCal
$80K - $90K *
Drive sales growth by executing strategic account plans, engaging clients, and fostering strong relationships. Leverage communication and organizational skills to exceed revenue targets and support ou...
1 week ago
Senior Manager, CRM Program Management and Governance
$120K - $150K *
Deliver impactful governance and articulate strategies across global CRM programs. Seamlessly connect enterprise objectives with execution, driving measurable outcomes through strong decision-making f...
Today
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.