Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$111K - $209K *

Drive high-quality remote support by leading a skilled team of engineers, enhancing operational efficiency and customer satisfaction through effective issue resolution, training, and performance manag...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$125K *

Drive customer success by fostering adoption of our automation platform. Support clients from onboarding through renewals, identify opportunities for expansion, and collaborate with internal teams to...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $125K *

Champion exceptional customer care by leading enablement strategies that elevate team performance and learning initiatives, leveraging technology and analytics to drive quality, engagement, and operat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $120K *

Shape the future of client relations by maximizing account growth and retention. Leverage your consultative skills to build lasting relationships and drive revenue through effective sales strategies a...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$121K - $149K *

Support a dynamic digital product ecosystem by managing teams and operations, driving cross-functional collaboration, and enhancing processes to deliver superior user experiences across all platforms...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Transform enterprise sales strategies by driving revenue growth and collaborating with leadership. Leverage your expertise in SaaS and relationship-building to optimize customer engagement and busines...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $130K *

Elevate customer engagement by driving adoption and revenue through strategic AI solutions. Own client outcomes with effective playbooks and strong technical insight, ensuring optimal growth across En...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$70K - $123K *

Grow your career with a dynamic role managing operations for B2B partnerships. Collaborate cross-functionally to enhance customer success, drive efficiencies, and shape strategic account management pr...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Collaborate across teams to ensure 100% on-time delivery and optimize supply chain operations for enhancing customer satisfaction and performance metrics...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Elevate your career by managing key customer relationships, driving retention and growth strategies. Collaborate cross-functionally to enhance customer value while executing renewal processes and expl...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$129K - $207K *

Join a team that's committed to driving impactful customer engagement through innovative marketing strategies. You'll craft and execute global campaigns that enhance product adoption, build communitie...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$90K - $105K *

Pioneer the digital landscape by managing and optimizing customer-centric web and app experiences. Collaborate with cross-functional teams to enhance usability, drive performance, and align strategies...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $135K *

Lead and optimize the eCommerce experience to enhance customer engagement and conversion, ensuring strategic alignment with brand goals. Collaborate cross-functionally to drive revenue growth through...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $135K *

Engage in leading digital experiences that drive conversion, engagement, and revenue. Collaborate across teams to optimize customer journeys through data-driven strategies and innovative insights whil...

Reposted 6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$99K - $122K *

Analyze market opportunities and cultivate relationships with crop insurance agents, driving profitable growth through strategic outreach and support. Extensive travel (up to 70%) required to achieve...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $122K *

Shape the future of crop insurance by developing strategic relationships and driving profitable growth through extensive networking and insights. Collaborate effectively across teams while ensuring co...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $120K *

Transform virtual sales operations and elevate team performance as you lead strategic initiatives, drive revenue goals, and enhance guest experiences in a dynamic, fast-paced environment. Embrace the...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$135K - $225K *

Lead the charge in transforming data into actionable insights for sales and marketing, ensuring alignment with business objectives. Leverage analytics expertise to design data solutions that enhance d...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$105K - $179K *

Innovate and enhance business systems by collaborating with teams to gather requirements, design solutions, and implement improvements for optimal performance and user experience. Drive efficiency thr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $140K *

Take ownership of logistics and operations for remote broadcasts, ensuring seamless delivery of productions through effective communication and organization with multi-functional teams...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Media

$90K - $120K *

Explore a dynamic role where you drive strategic sales operations across the AMER region, optimizing processes in pipeline management, commission structures, and territory planning while collaborating...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$81K - $96K *

Help us drive performance excellence by delivering insightful analytics that shape supplier strategies and transform data into actionable recommendations to enhance overall business outcomes and reven...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$70K - $95K *

Grow your career with a leadership role overseeing sales in multiple stores, driving performance and staff development while ensuring customer satisfaction and operational excellence across your distr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$80K - $90K *

Drive sales growth by executing strategic account plans, engaging clients, and fostering strong relationships. Leverage communication and organizational skills to exceed revenue targets and support ou...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$120K - $150K *

Deliver impactful governance and articulate strategies across global CRM programs. Seamlessly connect enterprise objectives with execution, driving measurable outcomes through strong decision-making f...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.