In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
$90K - $115K *
Drive financial strategy by partnering with Retail Team to optimize budget and performance, enhancing operational execution across major grocery and retail partners to achieve growth and profitability...
1 week ago
Work Design & Innovation Manager
$101K - $204K *
Innovate work redesign by leading AI-optimized transformations, enhancing workflows and collaboration across divisions to drive business success. Partner with stakeholders to establish best practices...
1 week ago
$90K - $110K *
Oversee the execution of global IT Asset Disposition services, ensuring operational efficiency and high customer satisfaction. Act as the key link between clients and service providers, driving improv...
1 week ago
Senior Manager Labor & Employee Relations
$110K - $130K *
Manage labor and employee relations strategies, ensuring positive engagement and communication while collaborating with leadership to enhance workplace culture and compliance in a multi-state organiza...
4 weeks ago
$100K - $125K *
Contribute to driving new business and building strong client relationships by leveraging your strategic sales skills and industry expertise in a dynamic, high-growth environment focused on HR solutio...
Reposted 4 weeks ago
Senior Manager, Fraud Operations
$95K - $132K *
Lead fraud operations, drive team development, and establish best practices in fraud detection to enhance risk policies across diverse platforms, ensuring effective management of application and card...
3 weeks ago
$120K - $140K *
Join a team that drives growth and profitability by managing relationships with mid-tier brand partners, balancing multiple priorities, and helping brands seize opportunities in resale for maximum GMV...
6 days ago
$80K - $95K *
Engage with a diverse team to drive operational excellence across multiple branches, ensuring service quality and compliance while developing future leaders and boosting financial results through stra...
5 days ago
$90K - $100K *
Lead the charge in enhancing client satisfaction by managing impactful implementations, optimizing benefit administration platforms, and driving continuous improvements across multiple teams to ensure...
5 days ago
Senior Manager, Operations Improvement
$90K - $180K *
Lead operational improvement initiatives, ensuring safety and efficiency through project management, cross-functional collaboration, and mentor-driven team development. Drive sustainable change and fo...
5 days ago
Senior Program Operations Manager
$110K - $130K *
Unlock the potential of strategic planning and program management, driving innovative financial forecasting and operational excellence. Lead day-to-day program operations, enhance service offerings, a...
1 week ago
Principal Product Manager - Billing
$137K - $215K *
Lead the charge in defining product strategy for billing solutions, enhancing operational efficiency and financial integrity. Collaborate with cross-functional teams to ensure scalable, compliant bill...
Reposted 1 week ago
Planning Manager, Central CMMS
$110K - $130K *
Unlock potential by leading the governance and scaling of maintenance systems across automated warehouse operations, ensuring planning standards and execution discipline enhance uptime and cost contro...
3 weeks ago
Senior Manager, Commercial Account Management
$212K - $325K *
Empower your career by leading a team focused on mid-market customer success, enhancing retention, and driving revenue growth. Oversee a high-performing unit by setting standards for engagement and de...
4 weeks ago
$82K - $139K *
Lead the charge in transforming complex customer agreements into compliant ASC 606 conclusions, ensuring accurate revenue processes while partnering across teams to automate and enhance operational ef...
6 days ago
$128K - $150K *
Lead the charge in driving sales growth and team development in the commercial HVAC market. Collaborate cross-functionally to enhance customer relationships, identify new opportunities, and create a r...
1 week ago
Senior Manager, Financial Communications: Technology and Innovation
$185K - $259K *
Engage your career with a forward-thinking role that shapes financial communications, integrating strategy with technology to elevate brand narratives and capture investor interest while driving growt...
Reposted 1 week ago
$100K - $120K *
Lead complex projects, ensuring timely delivery and alignment with strategic goals. Collaborate with cross-functional teams, manage stakeholder expectations, and mentor team members to drive organizat...
3 weeks ago
$80K - $86K *
Lead workforce planning and operations for a 24/7 multi-channel contact center, ensuring effective staffing and service levels while optimizing systems in a dynamic remote environment. Foster collabor...
Reposted yesterday
Manager, Client Delivery - Incent
$80K - $95K *
Lead a dynamic team to drive innovative advertising solutions, ensuring quality, collaboration, and fund utilization while mentoring team members to achieve their career goals in a fast-paced environm...
Reposted 5 days ago
$80K - $95K *
Drive operational excellence by overseeing warehouse efficiency, order fulfillment, and inventory management. Empower and develop your team while ensuring compliance with safety standards and operatio...
Reposted 3 days ago
Director of Customer Experience - MS Dynamics 365 CE, US
$150K - $180K *
Inspire customer success by leading delivery operations, building strong executive relationships, and driving growth in a collaborative environment focused on Microsoft Dynamics 365 Customer Engagemen...
5 days ago
Sr. Manager, Professional Services Consulting
$110K - $130K *
Drive a high-performing consulting team to enhance dealership outcomes through effective management and implementation of SaaS solutions. Lead data-driven strategies to improve operational performance...
2 weeks ago
$90K - $110K *
Lead service managers across multiple locations to optimize operations and sales. Foster a high-performance culture while implementing best practices and ensuring team development to achieve strategic...
1 week ago
$70K - $130K *
Unlock potential by managing vendor relationships and procurement processes, ensuring compliance and operational efficiency. Drive continuous improvement initiatives while supervising a high-performin...
1 week ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.