Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$100K - $120K *

Join our team to lead and develop a high-performing BDR group, driving outreach and sales-qualified opportunities while refining our outbound strategy from direct engagement...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Optimize fan engagement strategies through innovative CRM campaigns, leveraging data insights to enhance audience targeting and drive measurable results across multiple marketing channels in a collabo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$110K - $127K *

Pioneer operational excellence by managing daily business functions and enhancing productivity through strategic coordination, performance analysis, and resource management. Drive initiatives that fos...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$59K - $100K *

Unlock your potential as a Customer Success Manager, where you’ll cultivate long-term client relationships, drive satisfaction, and provide strategic insights to ensure clients maximize their use of o...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Business Services

$59K - $100K *

Engage with clients to ensure satisfaction and success by managing relationships, providing strategic insights, and identifying opportunities for SailPoint’s solutions. Be a trusted consultant, ensuri...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$59K - $100K *

Help us elevate client success by nurturing lasting business relationships and providing expert guidance on identity management solutions to ensure satisfaction and drive growth across multiple accoun...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$59K - $100K *

Drive client satisfaction and success by managing long-term relationships. Serve as a trusted advisor, offering insights and recommendations while monitoring account health and identifying growth oppo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $130K *

Lead strategic capture initiatives and collaborate across departments to enhance business development in Federal civilian agencies. Drive high-stakes partnerships, develop winning strategies, and ensu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead comprehensive quality assurance initiatives to enhance service delivery and operational performance across IT services, ensuring compliance with standards and improving customer satisfaction on a...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Manage and enhance the operations of multiple branches, focusing on leadership, sales growth, and operational excellence. Drive customer engagement while mentoring branch managers to achieve financial...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Transportation

$102K - $128K *

Shape the future of sales by leading a team to execute strategies and achieve KPIs. Drive team development, manage customer relationships, and collaborate with stakeholders to maximize revenue and cat...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$92K - $118K *

Manage sales initiatives to drive growth in the commercial tire market, partnering with dealers and fleets to exceed targets while implementing strategic business plans and enhancing customer solution...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Help us elevate customer success with your technical expertise and passion for technology. Your role encompasses everything from EDI setups to customer support, ensuring satisfaction as we grow our of...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Technical Services

$129K - $177K *

Contribute to our Corporate Accounting team by overseeing global financial closes, ensuring compliance with U.S. GAAP, and collaborating with cross-functional teams to support our rapidly growing mult...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$100K - $107K *

Accelerate client relationships by managing service programs with a focus on customer satisfaction and retention. Leverage your expertise in claims management to innovate solutions while leading a ded...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$115K - $135K *

Elevate your career by leading customer success initiatives that drive adoption, retention, and strategic engagement. Play a pivotal role in shaping team performance, implementing best practices, and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$90K - $105K *

Empower franchise owners by analyzing marketing impact and guiding strategies that enhance business growth. Collaborate across teams to drive actionable insights, optimize investments, and facilitate...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$94K - $127K *

Drive client success by overseeing Managed Services delivery, managing operations, and building crucial relationships across diverse cultural settings. Leverage consultative skills to align technology...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$112K - $168K *

Unlock potential by driving post-sales customer success through training, technical support, and renewals. Collaborate cross-functionally to enhance customer outcomes and satisfaction while utilizing...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$100K - $120K *

Shape client relationships across Canada by ensuring they maximize the value of Strider's platform. Oversee client success initiatives that drive engagement, retention, and growth for higher education...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$80K - $110K *

Innovate within our key accounts team by managing client relationships, implementing growth strategies, and enhancing service delivery. Your expertise will help optimize sales plans and drive customer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Accelerate growth in revenue accounting by overseeing multiple core revenue streams. Lead a team through month-end closes and refine processes, ensuring data quality and scalable operations in a fast...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$68K - $110K *

Transform client strategies by delivering exceptional service and innovative solutions in marketing. As a key point of contact, ensure seamless execution and high-quality results across various initia...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$107K - $140K *

Oversee and optimize a dynamic Telesales program, ensuring sales growth and compliance while managing external partnerships, driving technology improvements, and developing efficient sales strategies...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Transform product vision into reality by managing lifecycle strategies, collaborating with cross-functional teams, and leveraging market insights to enhance user satisfaction and drive growth...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.