Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$75K - $120K *

Join a team that's dedicated to developing strong client relationships and maximizing sales opportunities. Collaborate with professionals to drive growth in various markets, promoting innovative energ...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$74K - $104K *

Join a dynamic team focused on growing publisher partnerships through effective account management, performance monitoring, and collaboration. Develop your skills while driving client satisfaction and...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$130K - $166K *

Join a team that's shaping customer success strategies by leading a skilled group of managers to enhance client retention and growth, while driving cross-functional collaboration and optimizing operat...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$80K - $90K *

Shape sales performance by managing key accounts in the Central Region, driving growth through strategic initiatives, and fostering strong relationships with customers while utilizing robust CRM tools...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$100K - $133K *

Champion military outreach by driving recruitment strategies, partnerships, and initiatives to connect transitioning service members, veterans, and military spouses with meaningful employment opportun...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$175K - $210K *

Strategize and lead global GSI partnerships to drive growth, enhance market presence, and leverage collaborative efforts across sales and services. Influence executive relationships and develop high-p...

US-AnywhereRemote

Yesterday

  •   15+ years exp.  •   Enterprise Technology

$111K - $167K *

Partner with us to enhance the success of strategic accounts through relationship building, training, and proactive account management, ensuring customer satisfaction and product adoption while naviga...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Business Services

$96K - $192K *

Engage with enterprise customers to enhance success and satisfaction through AI and IoT solutions. Lead project execution, drive digital adoption, and manage relationships to deliver outcome-based ser...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$136K - $183K *

Unlock potential by leading sales strategies and managing performance across global service networks. Partner with cross-functional teams to drive revenue growth and enhance customer experiences while...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Lead the charge in enhancing customer success through effective onboarding, training, and relationship management, collaborating with cross-functional teams to drive product adoption and long-term val...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $110K *

Elevate client success by managing relationships and driving strategic outcomes in the dynamic single-family residential real estate investment sector, utilizing advanced technologies to maximize valu...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$104K - $163K *

Shape the future of IT project management by leading cross-functional teams to deliver impactful technology solutions on time and within scope, while enhancing processes and ensuring effective stakeho...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$115K - $160K *

Manage compliance workstreams for auto lending, transforming regulatory requirements into operational solutions. Collaborate cross-functionally to ensure scalable, compliant processes and build strong...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $130K *

Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$99K - $149K *

Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $140K *

Transform your career by joining a dynamic privacy team dedicated to enhancing compliance, managing privacy rights, and supporting innovative program initiatives across a global organization. Make a t...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $110K *

Lead the charge in maximizing service delivery by managing a team of Customer Service Engineers, driving operational excellence, and ensuring exceptional customer satisfaction through strategic engage...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$85K - $100K *

Lead the charge in optimizing product marketing operations by streamlining product lifecycle management and enhancing operational efficiency across teams, ensuring effective onboarding and integration...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$108K - $181K *

Pioneer innovative solutions as a trusted advisor in Enterprise Asset Management. Engage with clients to enhance operational performance and ROI through Predictive Analytics while collaborating with c...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$80K - $95K *

Grow with us to lead a dynamic team in the mortgage industry, driving operational excellence and enhancing client satisfaction through innovative solutions and effective leadership. Empower our staff...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Real Estate & Construction

$120K - $145K *

Engage with clients to design and architect transformative data and AI solutions. Leverage expertise to bridge pre-sales strategy and project delivery, ensuring technical soundness and strategic align...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$89K - $151K *

Shape the future of service operations by leading a cutting-edge IT service desk, driving performance and innovation to enhance customer satisfaction and streamline support in a fast-paced federal env...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.