In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Account Manager - Commercial HVAC
$75K - $120K *
Join a team that's dedicated to developing strong client relationships and maximizing sales opportunities. Collaborate with professionals to drive growth in various markets, promoting innovative energ...
Reposted 3 weeks ago
$74K - $104K *
Join a dynamic team focused on growing publisher partnerships through effective account management, performance monitoring, and collaboration. Develop your skills while driving client satisfaction and...
Reposted 1 week ago
Manager, Customer Success (North America Enterprise)
$130K - $166K *
Join a team that's shaping customer success strategies by leading a skilled group of managers to enhance client retention and growth, while driving cross-functional collaboration and optimizing operat...
3 weeks ago
$80K - $90K *
Shape sales performance by managing key accounts in the Central Region, driving growth through strategic initiatives, and fostering strong relationships with customers while utilizing robust CRM tools...
4 weeks ago
$100K - $133K *
Champion military outreach by driving recruitment strategies, partnerships, and initiatives to connect transitioning service members, veterans, and military spouses with meaningful employment opportun...
Reposted 3 weeks ago
$175K - $210K *
Strategize and lead global GSI partnerships to drive growth, enhance market presence, and leverage collaborative efforts across sales and services. Influence executive relationships and develop high-p...
Yesterday
Strategic Customer Success Manager, Exteriors
$111K - $167K *
Partner with us to enhance the success of strategic accounts through relationship building, training, and proactive account management, ensuring customer satisfaction and product adoption while naviga...
2 days ago
$96K - $192K *
Engage with enterprise customers to enhance success and satisfaction through AI and IoT solutions. Lead project execution, drive digital adoption, and manage relationships to deliver outcome-based ser...
Reposted 2 weeks ago
Senior Manager, Service Delivery
$90K - $120K *
Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...
1 month ago
Senior Manager, Customer Success
$100K - $130K *
Empower customer success by leading a dynamic team to drive adoption and revenue growth, enhance customer experiences, and optimize renewal processes while collaborating across the organization to mee...
2 weeks ago
Sales Director, Customer Support
$136K - $183K *
Unlock potential by leading sales strategies and managing performance across global service networks. Partner with cross-functional teams to drive revenue growth and enhance customer experiences while...
Today
$100K - $120K *
Lead the charge in enhancing customer success through effective onboarding, training, and relationship management, collaborating with cross-functional teams to drive product adoption and long-term val...
Reposted 1 week ago
Client Success Manager, Real Estate
$90K - $110K *
Elevate client success by managing relationships and driving strategic outcomes in the dynamic single-family residential real estate investment sector, utilizing advanced technologies to maximize valu...
Reposted 2 days ago
$104K - $163K *
Shape the future of IT project management by leading cross-functional teams to deliver impactful technology solutions on time and within scope, while enhancing processes and ensuring effective stakeho...
Reposted 1 week ago
$125K - $150K *
Drive product strategy and vision for SaaS identity security solutions, focusing on endpoint privilege management. Collaborate with cross-functional teams to deliver customer-centric features that enh...
1 week ago
Compliance & Controls Associate, Auto Servicing
$115K - $160K *
Manage compliance workstreams for auto lending, transforming regulatory requirements into operational solutions. Collaborate cross-functionally to ensure scalable, compliant processes and build strong...
4 weeks ago
$90K - $130K *
Shape the future of healthcare technology by driving product strategy, managing its lifecycle, and collaborating cross-functionally to ensure successful product launches and market alignment...
Reposted 2 weeks ago
$99K - $149K *
Drive the end-to-end go-to-market strategy for Workforce Engagement Management, influencing product decisions and executing campaigns to enhance market positioning, adoption, and revenue growth in B2B...
2 days ago
$125K - $140K *
Transform your career by joining a dynamic privacy team dedicated to enhancing compliance, managing privacy rights, and supporting innovative program initiatives across a global organization. Make a t...
6 days ago
$90K - $110K *
Lead the charge in maximizing service delivery by managing a team of Customer Service Engineers, driving operational excellence, and ensuring exceptional customer satisfaction through strategic engage...
1 week ago
Product Marketing Operations Manager
$85K - $100K *
Lead the charge in optimizing product marketing operations by streamlining product lifecycle management and enhancing operational efficiency across teams, ensuring effective onboarding and integration...
2 weeks ago
Sr Sales Manager 3 - Digital Solution Architecture
$108K - $181K *
Pioneer innovative solutions as a trusted advisor in Enterprise Asset Management. Engage with clients to enhance operational performance and ROI through Predictive Analytics while collaborating with c...
4 days ago
Manager, Scheduling Originations Title & Close
$80K - $95K *
Grow with us to lead a dynamic team in the mortgage industry, driving operational excellence and enhancing client satisfaction through innovative solutions and effective leadership. Empower our staff...
Yesterday
Senior Manager, Solutions Architecture - Data & AI
$120K - $145K *
Engage with clients to design and architect transformative data and AI solutions. Leverage expertise to bridge pre-sales strategy and project delivery, ensuring technical soundness and strategic align...
Reposted 2 days ago
$89K - $151K *
Shape the future of service operations by leading a cutting-edge IT service desk, driving performance and innovation to enhance customer satisfaction and streamline support in a fast-paced federal env...
2 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.