Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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1
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$119K - $180K *

Build impactful data architectures that empower AI-driven business intelligence. Collaborate with cross-functional teams to design scalable solutions, enabling self-serve reporting and actionable insi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$60K - $100K *

Join a dynamic team to manage client relationships, overseeing onboarding and service quality. Ensure customer satisfaction while collaborating with diverse teams to achieve operational excellence and...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$145K - $201K *

Lead quality control initiatives in secured lending, ensuring compliance and accuracy across origination and servicing. Drive data-driven quality programs and collaborate cross-functionally to enhance...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$75K - $105K *

Develop client relationships while managing accounts and ensuring retention. Coordinate customer service activities and resolve complex issues, driving efficiency and delivering exceptional service in...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in enhancing project management success through expert guidance, team development, and strategic execution aimed at delivering high-quality service outcomes and driving process improve...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Engage with customers using your sales expertise to drive revenue growth and forge lasting relationships. Develop strategic solutions while collaborating with cross-functional teams to advance scienti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$115K - $140K *

Drive customer success and satisfaction by ensuring seamless onboarding, product adoption, and retention for our SaaS pricing solutions. Collaborate with teams to identify growth opportunities and fos...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Partner with us to ensure compliance across our digital platform, providing critical analysis, guidance, and support to various departments while shaping our relationship with regulators and external...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $120K *

Champion compliance excellence in the digital gambling sector, collaborating across teams to ensure regulatory alignment and internal controls while fostering relationships with regulators and stakeho...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$120K - $130K *

Lead strategic sales initiatives to enhance adoption of a cutting-edge software solution, driving revenue growth within fleet, municipal, and commercial sectors. Collaborate with engineering and sales...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Drive impactful change as you manage operations in care management. Oversee team performance, optimize workflow, and enhance staff capabilities in a dynamic environment while ensuring adherence to reg...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Drive impactful CRO strategies that shape our testing ecosystem by designing and operating a comprehensive experimentation program, optimizing conversion rates, and enhancing customer acquisition funn...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$65K - $98K *

Shape your career by driving channel strategy and partner performance, enhancing distributor capabilities, and achieving sales targets in the ultrasound market. Influence growth and execution with aut...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$98K - $167K *

Contribute to the success of energy programs by effectively managing projects, coordinating teams, and ensuring client satisfaction. Drive financial performance while developing talent and enhancing c...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$164K - $339K *

Transform billing systems to enhance transaction processing, drive automation, and expand capabilities. Collaborate with cross-functional teams to deliver innovative solutions, ensuring seamless exper...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$95K - $105K *

Unlock potential by managing dealer relationships to enhance sales performance, expand business opportunities, and elevate brand presence through effective marketing and training initiatives in your r...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $130K *

Help us drive client success by managing relationships, resolving issues, and identifying growth opportunities. Leverage your expertise in healthcare to enhance customer satisfaction and ensure effect...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$101K - $204K *

Champion the growth of a high-performing Sales team by implementing strategic initiatives, overseeing sales activities, and enhancing agency partnerships to drive profitability and market share in the...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Lead the Operations Training function, enhancing onboarding, building trainer capabilities, and designing impactful learning experiences to elevate performance across teams and support operational exc...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$117K - $234K *

Unlock your potential by leading product strategies to enhance customer fulfillment experiences. Collaborate across teams to deliver AI-driven solutions that maximize satisfaction and efficiency, help...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$85K - $110K *

Lead and inspire a team in maintaining a safe and efficient fleet. Oversee operations, optimize performance, and develop technicians while ensuring compliance with regulations and enhancing operationa...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$100K - $130K *

Lead the charge in managing a high-performing Service Desk team to enhance technical support delivery for mid-to-large financial institutions, driving issue resolution, process improvement, and client...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$111K - $209K *

Drive high-quality remote support by leading a skilled team of engineers, enhancing operational efficiency and customer satisfaction through effective issue resolution, training, and performance manag...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$125K *

Drive customer success by fostering adoption of our automation platform. Support clients from onboarding through renewals, identify opportunities for expansion, and collaborate with internal teams to...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $125K *

Champion exceptional customer care by leading enablement strategies that elevate team performance and learning initiatives, leveraging technology and analytics to drive quality, engagement, and operat...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.