Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$125K - $188K *

Lead implementations across diverse cloud and hybrid environments, ensuring project delivery excellence and customer satisfaction while managing a high-performing team of project managers...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Join us to drive growth in the commercial tire sector, collaborating with dealers and fleets while exceeding sales targets through strategic planning and building strong customer relationships...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$135K - $155K *

Manage multi-site office operations, ensuring efficiency, safety, and a positive environment. Lead staff, oversee vendor relationships, and implement workplace improvements while supporting a collabor...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$120K - $160K *

Engage your expertise to manage and expand key partnerships with national lodging and hospitality accounts, driving growth through tailored solutions and strategic collaborations across the food and b...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$85K - $120K *

Execute client engagement strategies and enhance delivery processes as a key partner, ensuring satisfaction and growth by leading diverse teams in a dynamic environment while building effective client...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Grow your career by leading product vision and strategy in a fast-paced iGaming environment. Collaborate cross-functionally to drive impactful user experiences while ensuring product alignment with bu...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$80K - $95K *

Drive sales growth by supporting and expanding customer partnerships while identifying industry trends and opportunities. Collaborate on marketing strategies to elevate brand presence and ensure custo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$85K - $113K *

Engineer and deliver diverse projects while managing timelines, risks, and resources. Collaborate with cross-functional teams to achieve business goals and maintain project budgets. Shape the future o...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$85K - $113K *

Join a team that's dedicated to overseeing complex projects for our organization. You'll be responsible for managing resources, schedules, and deliverables to ensure successful project outcomes in a d...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$90K - $180K *

Drive alignment between Customer Growth and Marketing, translating priorities into integrated plans. Leverage stakeholder relationships and analytical insights to enhance customer experiences across t...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Manage client relationships and drive revenue growth within a regional portfolio by leveraging technical expertise in software and hardware solutions, along with strong collaboration and communication...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $110K *

Engage in comprehensive claims operations by overseeing submission, adjudication, and reporting processes. Develop scalable workflows and maintain compliance, working cross-functionally to enhance eff...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$165K - $240K *

Drive your career as a Senior Manager, overseeing SAP SCM and leading a dynamic team. Balance architecture expertise with people management while guiding critical projects and enhancing operational ef...

US-AnywhereRemote

Reposted 1 week ago

  •   15+ years exp.  •   Manufacturing & Automotive

$80K - $95K *

Partner with us to enhance client relationships and drive software adoption, ensuring client success through effective onboarding, project management, and ongoing support in a fast-paced, fully remote...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $145K *

Unlock potential by leading architecture in sales and implementations. Collaborate with clients and teams to drive technical excellence, enhance projects, and innovate solutions across multiple platfo...

US-AnywhereRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $150K *

Drive client success by managing relationships, promoting adoption, and crafting tailored solutions. Leverage expertise to identify upselling opportunities and enhance customer satisfaction while coll...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$146K - $190K *

Lead regional operations to enhance provider success, ensuring alignment with national strategies while adapting to local dynamics and market needs, driving satisfaction and engagement across the heal...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$132K - $185K *

Lead the charge in managing a dynamic team of presales professionals, driving innovation in Security, Business Applications, and EXCX solutions through collaboration, mentorship, and strategic partner...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$115K - $192K *

Join a team that's driving operational excellence by enhancing product processes and enabling innovation across global teams, creating impactful strategies that translate insights into tangible busine...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Partner with us to drive culture transformation and enhance employee engagement. This role oversees recognition, wellness programs, and feedback initiatives, ensuring cultural pillars resonate across...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $210K *

Join a team that's driving sales excellence in Enterprise Solutions. Lead a dynamic sales force, innovate strategies, and achieve aggressive revenue goals while fostering a culture of continuous impro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$87K - $131K *

Elevate your career by leading the Problem Management lifecycle, addressing complex incidents in automated material handling and warehouse systems. Collaborate across teams to identify root causes and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$77K - $129K *

Optimize revenue cycle operations by facilitating collaboration between leaders and vendors, driving performance metrics, and ensuring operational readiness for continued success during transitions an...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $115K *

Drive financial strategy by partnering with Retail Team to optimize budget and performance, enhancing operational execution across major grocery and retail partners to achieve growth and profitability...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$101K - $204K *

Innovate work redesign by leading AI-optimized transformations, enhancing workflows and collaboration across divisions to drive business success. Partner with stakeholders to establish best practices...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.