In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Sr. Manager, Support Readiness & Quality Insights
$118K - $190K *
Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...
6 days ago
Manager, Product Management, Member Interaction & Engagement Data
$108K - $180K *
Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...
1 week ago
$80K - $120K *
Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...
4 days ago
Manager, Patient Services - Client Program Mgmt, Patient Access
$102K - $130K *
Reimagine patient services management by leading remote teams, enhancing operational efficiencies, and fostering collaboration to drive program success while ensuring high-quality outcomes in a dynami...
1 week ago
Strategic Operations Manager for Service
$125K - $180K *
Lead the charge in optimizing service operations for Global Services, enhancing customer experience while driving efficiency, scalability, and transformation through strategic leadership and measurabl...
Reposted 6 days ago
Product Manager - Fraud, Waste & Abuse
$103K - $128K *
Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...
1 week ago
Federal Program Manager (Salesforce)
$100K - $130K *
Take ownership of a high-impact Federal program, driving Salesforce delivery with strategic oversight and client engagement, ensuring seamless execution across multiple workstreams and robust communic...
4 days ago
Manager, Customer Success Team
$90K - $130K *
Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...
2 weeks ago
Project Manager II, Consumer Technology
$94K - $141K *
Join a team that's dedicated to managing complex technology projects, driving execution, and ensuring timely delivery while fostering collaboration with stakeholders and mentoring junior team members...
2 weeks ago
$68K - $110K *
Join a team that drives client success through exceptional account management. You will oversee the execution of marketing strategies, liaise with clients and internal teams to deliver effective solut...
4 days ago
$100K - $132K *
Optimize client relationships to drive revenue growth, secure renewals, and enhance satisfaction. Collaborate cross-functionally to execute client strategies and ensure superior service delivery withi...
2 weeks ago
$80K - $120K *
Drive sales growth by managing client accounts, exceeding quotas, and building strong relationships. Utilize consultative selling techniques in a dynamic, high-growth environment focused on the pharma...
3 weeks ago
Staff Revenue Operations Manager
$170K - $210K *
Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...
Today
$80K - $110K *
Develop client relationships and ensure quality service delivery for enterprise-level support. Act as a single point of contact for clients, coordinating service incidents and optimizing product use t...
1 week ago
Digital Products Reporting Manager
$97K - $133K *
Shape the reporting and analytics strategy for digital product insights, collaborating with stakeholders and external clients to enhance performance and drive strategic decision-making. Deliver action...
Reposted 1 week ago
NDT Service Lines - Quality Manager
$90K - $120K *
Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...
5 days ago
Compliance Business Oversight Manager
$91K - $145K *
Join a dynamic team ensuring compliance and risk management within a wealth management environment. Oversee monitoring, reporting, and governance processes while collaborating with cross-functional te...
4 days ago
(USA) Senior Manager, Technology Operations - eCommerce Cross Border - Customer & Seller Experience
$90K - $180K *
Lead strategic technology operations for cross-border experiences, enhancing customer and seller satisfaction. Drive multi-year programs and stakeholder engagement to simplify processes and optimize o...
2 weeks ago
$110K - $120K *
Join a team that's passionate about customer success and driving value. As a key partner, you will build relationships, guide priorities, and ensure the adoption of innovative solutions in the life sc...
2 weeks ago
Product Manager (2 Openings: Reverse Logistics OR Mobile Activation)
$95K - $106K *
Drive the transformation of reverse logistics or enhance mobile activation experiences. Lead cross-functional teams to innovate, optimize operations, and deliver improved customer interactions while c...
Yesterday
Manager, Sales, Hospitality Cloud
$90K - $130K *
Elevate your career by leading a high-performance sales team while driving strategies that enhance value for the hospitality industry. Collaborate across functions to achieve growth and innovate solut...
5 days ago
$102K - $120K *
Transform your career by leading maintenance operations, ensuring safety compliance, operational excellence, and team development. Drive performance improvements, promote a positive culture, and colla...
2 weeks ago
$80K - $120K *
Explore a pivotal role in customer success, driving post-sale outcomes and executive partnerships. Lead cross-functional teams to achieve measurable value, ensuring strategic alignment and operational...
3 days ago
$120K - $150K *
Join us in delivering exceptional product strategies and value! Lead cross-functional teams to innovate and execute quality solutions that enhance customer experience while driving business growth in...
6 days ago
Senior Manager, Customer Marketing
$100K - $130K *
Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...
2 weeks ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.