In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.
Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.
With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.
Senior Manager, Business Operations eCommerce - Search (Sam's Club)
$90K - $180K *
Oversee eCommerce search platform operations and strategy to enhance user experience, optimizing product discoverability while collaborating with key stakeholders to ensure seamless functionality and...
3 weeks ago
$90K - $100K *
Drive end-to-end contingent workforce operations, enhancing client satisfaction and managing relationships with stakeholders. Leverage your staffing experience to elevate program success and explore n...
2 weeks ago
$75K - $95K *
Pioneer operational excellence by leading warehouse and distribution teams to ensure high performance, efficiency, and customer satisfaction in a fast-paced logistics environment. Drive initiatives to...
Today
Senior Manager, Professional Services (PMO)
$120K - $140K *
Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...
5 days ago
$73K - $108K *
Grow your career with a dynamic team driving revenue growth through account management, strategic planning, and consultative selling in the healthcare advertising sector, while delivering innovative s...
2 weeks ago
Senior Product Manager (Financial Services, CCM)
$140K - $175K *
Innovate our platform strategy by assessing and rationalizing composition solutions and leading impactful recommendations to enhance client experience in regulated industries with executive sponsorshi...
6 days ago
Director, Global Service Partnerships
$132K - $236K *
Join us to lead and enhance strategic partnerships with services partners, driving program initiatives and improving operational efficiency across the organization to support enterprise growth in phys...
Reposted 4 weeks ago
$90K - $120K *
Engage in leading a dynamic Service Desk team, optimizing IT operations and ensuring high-quality service delivery while managing processes and nurturing talent through effective mentoring and collabo...
1 week ago
$140K - $155K *
Transform government sales by driving complex solutions that align with mission objectives. Engage with senior decision-makers to promote advanced SIGINT, data analytics, and AI/ML offerings, ensuring...
1 week ago
National Sales Manager - U.S. (Service Solutions)
$100K - $150K *
Accelerate progress at a dynamic sales organization by leading a high-performance team focused on customer acquisition and revenue growth in service solutions. Engage in both strategy and execution to...
Reposted 6 days ago
$60K - $132K *
Join a team that negotiates and manages contracts with healthcare providers, ensuring compliance and quality while optimizing network performance and driving cost-saving initiatives across operations...
3 weeks ago
$80K - $95K *
Lead the charge in optimizing customer service performance, mentoring a dedicated team to enhance satisfaction and sales outcomes. Ensure excellent support while fostering a compassionate environment...
Reposted yesterday
$70K - $95K *
Engage with clients to ensure operational excellence and success in billing processes. Lead strategic planning for multiple medical billing teams while maintaining performance, building relationships...
3 weeks ago
$75K - $95K *
Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...
1 week ago
Principal Product Manager (Omnichannel CX)
$130K - $200K *
Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...
1 week ago
$140K - $192K *
Engage with cross-functional teams to drive service delivery excellence. Take ownership of account management and escalations while building strong relationships, ensuring swift resolutions, and align...
3 weeks ago
$90K - $120K *
Lead the charge in enhancing customer success through effective onboarding, training, and relationship management, collaborating with cross-functional teams to drive product adoption and long-term val...
1 week ago
Revenue Enablement Manager (CX)
$100K - $120K *
Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...
2 weeks ago
$108K - $191K *
Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...
2 days ago
$85K - $128K *
Join a team that drives sales growth and fosters strategic partnerships in a dynamic industry. You'll be the primary contact for key accounts, focusing on expanding market share and delivering excepti...
1 month ago
District Sales Manager - Western Canada
$90K - $120K *
Lead a dynamic team in executing impactful sales strategies across Western Canada. Drive performance through effective coaching and management of sales professionals, fostering collaboration and enhan...
5 days ago
$73K - $113K *
Inspire exceptional performance by supervising a dedicated team managing Workers' Compensation claims, driving compliance, and delivering excellent customer service while fostering continuous improvem...
Today
Sr. Manager, Support Readiness & Quality Insights
$118K - $190K *
Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...
1 week ago
Manager, Product Management, Member Interaction & Engagement Data
$108K - $180K *
Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...
2 weeks ago
$80K - $120K *
Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...
6 days ago
What is the role of a Customer Service Manager?
A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.
What are the qualifications needed for a Customer Service Manager job?
Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.
How can I apply for Customer Service Manager jobs through Ladders?
Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.