Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$113K - $150K *

Manage and develop a high-performing team of Customer Success Managers, driving retention and value realization for a portfolio of Upmarket customers, while collaborating cross-functionally to ensure...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate progress at the forefront of AI innovation by driving product lifecycles from ideation to execution. Collaborate with cross-functional teams to create impactful AI-driven solutions that enh...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in advancing our Data Engineering team. Shape strategies, innovate solutions, and mentor associates while ensuring seamless project execution to deliver impactful results for our dynam...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Optimize web experiences by managing site governance and performance while collaborating with marketing teams to drive conversion. Leverage A/B testing, AI tools, and audience segmentation to enhance...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Champion the growth of client relationships by leading a dynamic team of account managers. Drive operational excellence, enhance team development, and ensure high performance across business verticals...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$143K - $180K *

Accelerate progress at the intersection of accounting and cloud services, leading financial oversight and compliance for cloud solutions. Drive operational excellence and strategic growth while ensuri...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that supports client success by managing relationships, driving revenue growth, and ensuring product adoption of our MIP platform. Collaborate with partners and internal teams to enhance c...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a team that's driving sales growth across national accounts while enhancing customer loyalty. Utilize data analytics and consultative strategies to propose valuable solutions, ensuring optimal se...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Join a team that's redefining CRM operations by implementing strategic governance and operational frameworks for email and SMS across multiple brands, enhancing customer engagement and driving marketi...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $90K *

Grow your career with a strategic role driving sales across key accounts, fostering relationships, and achieving growth objectives through collaboration and innovative customer solutions in the East C...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$85K - $100K *

Lead the development and management of the service network across Latin America and the Caribbean, supporting new business while providing exceptional customer support and technical solutions to enhan...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Food & Beverages

$100K - $120K *

Join a team that's dedicated to driving sales excellence in cutting-edge automation solutions across diverse industries. Build strong executive relationships, manage a robust pipeline, and exceed your...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$70K - $100K *

Grow your career with a dynamic sales role, driving the full sales cycle for innovative software solutions across diverse industries while building strong client relationships and collaborating with c...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Engage as a strategic leader in Customer Success, managing a small team while directly driving customer value. Collaborate cross-functionally to enhance retention, develop processes, and ensure except...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$78K - $98K *

Manage cross-functional operations and support project success in Professional Services. Ensure seamless customer transitions, coordinate tools & data quality, and maintain documentation for efficient...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Technical Services

$70K - $100K *

Unlock potential by driving customer success through strategic leadership and relationship-building. As part of a dynamic team, manage key accounts, mitigate risk, and ensure satisfaction while influe...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $156K *

Champion customer success by providing strategic guidance and solutions, driving collaboration across teams to enhance operational efficiency for major clients while nurturing long-term partnerships...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Transportation

$80K - $95K *

Drive the success of a pooled team of Inside Account Managers, overseeing day-to-day execution and performance while fostering a culture of continuous improvement to enhance service delivery and clien...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$70K - $130K *

Accelerate your career as you lead vendor management and procurement to optimize material handling services. Drive continuous improvement and enhance operational efficiency through collaboration, data...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $175K *

Join a dynamic team to lead product strategy in Commercial & Contract Management. Drive impactful solutions for construction projects through collaboration with industry leaders, enhancing procurement...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$92K - $186K *

Lead the charge in enhancing operational excellence by driving process efficiency and supporting change initiatives. Collaborate across teams to optimize resources and consistently execute strategic i...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $150K *

Transform customer relationships and drive sales growth by executing innovative strategies and leveraging packaging solutions. Collaborate with internal teams to meet client needs while maintaining a...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$100K - $150K *

Unlock new business opportunities and enhance customer relationships by executing strategic sales initiatives, leveraging packaging solutions, and driving profitability while ensuring exceptional serv...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.