Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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Compensation
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1
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$100K - $150K *

Accelerate progress at a dynamic sales organization by leading a high-performance team focused on customer acquisition and revenue growth in service solutions. Engage in both strategy and execution to...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Technical Services

$60K - $132K *

Join a team that negotiates and manages contracts with healthcare providers, ensuring compliance and quality while optimizing network performance and driving cost-saving initiatives across operations...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$70K - $95K *

Engage with clients to ensure operational excellence and success in billing processes. Lead strategic planning for multiple medical billing teams while maintaining performance, building relationships...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $120K *

Join us to drive global compensation strategies that attract and retain top talent. Leverage your expertise to analyze market data, recommend pay structures, and partner with HR leaders to ensure equi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$75K - $95K *

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$130K - $200K *

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $192K *

Engage with cross-functional teams to drive service delivery excellence. Take ownership of account management and escalations while building strong relationships, ensuring swift resolutions, and align...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead the charge in enhancing customer success through effective onboarding, training, and relationship management, collaborating with cross-functional teams to drive product adoption and long-term val...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $120K *

Lead impactful enablement initiatives driving sales performance and customer success. Collaborate with teams across functions to develop strategies that enhance customer experiences, using data to inf...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$108K - $191K *

Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

$85K - $128K *

Join a team that drives sales growth and fosters strategic partnerships in a dynamic industry. You'll be the primary contact for key accounts, focusing on expanding market share and delivering excepti...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Lead a dynamic team in executing impactful sales strategies across Western Canada. Drive performance through effective coaching and management of sales professionals, fostering collaboration and enhan...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$118K - $190K *

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Business Services

$108K - $180K *

Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $120K *

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$102K - $130K *

Reimagine patient services management by leading remote teams, enhancing operational efficiencies, and fostering collaboration to drive program success while ensuring high-quality outcomes in a dynami...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$125K - $135K *

Champion procurement excellence by leading sourcing strategies and vendor negotiations, while optimizing supplier relationships across global teams to drive cost efficiency and operational effectivene...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $180K *

Lead the charge in optimizing service operations for Global Services, enhancing customer experience while driving efficiency, scalability, and transformation through strategic leadership and measurabl...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Business Services

$103K - $128K *

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $130K *

Take ownership of a high-impact Federal program, driving Salesforce delivery with strategic oversight and client engagement, ensuring seamless execution across multiple workstreams and robust communic...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Transform customer success by leading a high-impact team to drive adoption, retention, and relationship depth in a dynamic AI environment. Engage with clients, optimize strategies, and set standards w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$94K - $141K *

Join a team that's dedicated to managing complex technology projects, driving execution, and ensuring timely delivery while fostering collaboration with stakeholders and mentoring junior team members...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $95K *

Transform social services operations by managing workflow efficiency, ensuring scalability, and driving performance across teams. Collaborate with leadership to implement continuous improvements and t...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$68K - $110K *

Join a team that drives client success through exceptional account management. You will oversee the execution of marketing strategies, liaise with clients and internal teams to deliver effective solut...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$90K - $120K *

Drive operational excellence and optimize partner programs by collaborating cross-functionally, managing tools, and enhancing performance metrics to unlock revenue growth in our dynamic partner ecosys...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.