Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$68K - $110K *

Engage with our carrier customers by driving retention, upselling services, and providing critical account insights. You'll foster relationships and collaborate cross-functionally to enhance our offer...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Transportation

$117K - $232K *

Shape the future of B2B sales engagements by partnering with C-suite executives, leveraging strategic insights to drive transformational programs, quantify outcomes, and enhance commercial success in...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$92K - $186K *

Lead efforts in operational excellence by enhancing process efficiency and driving scalable growth within practice management. Collaborate with leadership to implement strategic initiatives and ensure...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$120K - $130K *

Elevate our Managed IT Services sales organization by driving growth, mentoring talent, and executing strategic initiatives to enhance client acquisition and recurring revenue while fostering a collab...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Technical Services

$80K - $90K *

Join us to manage a key client account, ensuring exceptional financial, guest, and client satisfaction through effective oversight, team leadership, and strategic relationship management while driving...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$90K - $130K *

Join us in maximizing customer satisfaction as you guide mid-market and enterprise clients through their journey, ensuring successful adoption, renewals, and growth, while building strong, lasting rel...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $180K *

Engage with customers throughout their journey, ensuring optimal success and satisfaction. Collaborate with cross-functional teams to address needs and drive revenue growth while monitoring customer h...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $172K *

Join a team that's shaping the future of healthcare analytics to improve patient outcomes. Collaborate across diverse teams, develop key content, and drive innovative solutions in clinical documentati...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$90K - $180K *

Oversee eCommerce search platform operations and strategy to enhance user experience, optimizing product discoverability while collaborating with key stakeholders to ensure seamless functionality and...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $100K *

Drive end-to-end contingent workforce operations, enhancing client satisfaction and managing relationships with stakeholders. Leverage your staffing experience to elevate program success and explore n...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$75K - $95K *

Pioneer operational excellence by leading warehouse and distribution teams to ensure high performance, efficiency, and customer satisfaction in a fast-paced logistics environment. Drive initiatives to...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $140K *

Oversee strategic project execution while driving governance and performance enhancements within the PMO. Collaborate with senior leaders to optimize workflows and ensure exceptional outcomes across a...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$73K - $108K *

Grow your career with a dynamic team driving revenue growth through account management, strategic planning, and consultative selling in the healthcare advertising sector, while delivering innovative s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K - $175K *

Innovate our platform strategy by assessing and rationalizing composition solutions and leading impactful recommendations to enhance client experience in regulated industries with executive sponsorshi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$132K - $236K *

Join us to lead and enhance strategic partnerships with services partners, driving program initiatives and improving operational efficiency across the organization to support enterprise growth in phys...

US-AnywhereRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Engage in leading a dynamic Service Desk team, optimizing IT operations and ensuring high-quality service delivery while managing processes and nurturing talent through effective mentoring and collabo...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $155K *

Transform government sales by driving complex solutions that align with mission objectives. Engage with senior decision-makers to promote advanced SIGINT, data analytics, and AI/ML offerings, ensuring...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $150K *

Accelerate progress at a dynamic sales organization by leading a high-performance team focused on customer acquisition and revenue growth in service solutions. Engage in both strategy and execution to...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Technical Services

$60K - $132K *

Join a team that negotiates and manages contracts with healthcare providers, ensuring compliance and quality while optimizing network performance and driving cost-saving initiatives across operations...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $95K *

Lead the charge in optimizing customer service performance, mentoring a dedicated team to enhance satisfaction and sales outcomes. Ensure excellent support while fostering a compassionate environment...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Engage with clients to ensure operational excellence and success in billing processes. Lead strategic planning for multiple medical billing teams while maintaining performance, building relationships...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$75K - $95K *

Unlock potential by managing payroll operations for a dynamic, multi-state organization. Oversee accurate and timely payroll processing for 2,000+ employees across multiple unions, ensuring compliance...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$130K - $200K *

Champion the development and execution of mid-market customer experience products. Drive innovative solutions by collaborating with customers and teams to enhance functionalities that address evolving...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $192K *

Engage with cross-functional teams to drive service delivery excellence. Take ownership of account management and escalations while building strong relationships, ensuring swift resolutions, and align...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Lead the charge in enhancing customer success through effective onboarding, training, and relationship management, collaborating with cross-functional teams to drive product adoption and long-term val...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.