Securing Your Role as a Customer Service Manager

In the dynamic US job market, Customer Service Managers are in high demand and offer attractive compensation. At Ladders, we provide a platform to make your search for your dream Customer Service Manager role less daunting.

City-Wise Breakdown

Our listing spans across various cities with a diverse range of Customer Service Manager positions, so you can opt for the job that best suits your aspirations, whether it's San Francisco, New York City, or elsewhere.

Career Advancements

With the right job, you can leverage your customer service experience to climb the professional ladder. We offer positions from renowned international companies looking to hire professionals like you.

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$90K - $110K *

Empower your career by leading a network of independent Medicare sales agents, driving revenue growth, and ensuring compliance while fostering a customer-centric culture. Collaborate cross-functionall...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$80K - $155K *

Join us to drive financial excellence by overseeing imports payables operations. Leverage your supply chain expertise and analytical skills to enhance performance, ensure accuracy, and foster collabor...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$174K - $205K *

Manage and enhance the commission structure, ensuring efficient calculation and administration while collaborating across teams. You will establish scalable processes and mentor staff, aiming for cont...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $135K *

Join a team that's redefining service excellence in Digital Workplace Services. Lead end-to-end delivery for enterprise clients, ensuring operational excellence and client satisfaction through strateg...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Champion efficiency in the revenue cycle as you lead a dedicated billing team. Drive performance improvements, oversee compliance, and identify revenue opportunities while cultivating a culture of exc...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$114K - $170K *

Shape the future of product delivery excellence by leading strategic initiatives, engaging with executive leadership, and mentoring talent across the organization. Drive AI product strategy and ensure...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$114K - $170K *

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$88K - $100K *

Drive strategic customer success by fostering deep relationships and ensuring long-term value for key accounts. As a trusted advisor, you'll leverage data storytelling and domain expertise to enhance...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $156K *

Champion customer success by providing strategic guidance and solutions, driving collaboration across teams to enhance operational efficiency for major clients while nurturing long-term partnerships...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $90K *

Take ownership of end-to-end service delivery operations in a dynamic role. Collaborate with customers and internal teams to manage multiple projects, ensuring timely execution, accurate tracking, and...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Empower a high-performing team of service technicians to deliver exceptional support for data center projects, ensuring effective project management, collaboration, and customer satisfaction throughou...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $110K *

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$88K - $165K *

Accelerate progress at the forefront of Professional Services by leading a team dedicated to delivering enterprise CCaaS solutions. Drive quality, standardize methodologies, and engage cross-functiona...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Technical Services

$109K - $175K *

Engage and execute impactful field marketing strategies to elevate company presence at key events and drive sales engagement. Collaborate closely with sales to capture actionable insights and build a...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $124K *

Champion execution excellence through strategic leadership of multi-site teams, optimizing relationships and resources to drive sales performance and achieve company goals in a dynamic retail environm...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $124K *

Lead a team of Retail Territory Managers, driving in-store excellence and aligning strategies across territories to achieve sales goals and foster strong customer relationships...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$160K - $200K *

Join a team that's transforming customer engagement by leading the development of a world-class executive briefing program. Drive strategy, build a high-performing team, and execute impactful experien...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Healthcare

$90K - $115K *

Join a team that's committed to building and scaling a high-impact sales function. Lead a talented group of sellers to drive revenue growth, engage clients, and implement innovative practices within a...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Pioneer strategic program management by mentoring teams, overseeing project execution, and driving excellence in client relations. Ensure operational efficiency while managing complex programs within...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$85K - $100K *

Transform customer health outcomes by leading complex, multi-site implementations for strategic partnerships. Foster trusted relationships and drive adoption, ensuring measurable success throughout th...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$126K - $176K *

Pioneer your career in this dynamic role managing project costs, overseeing tenders, and enhancing team collaboration while nurturing trusted relationships and facilitating transparent communication w...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$74K - $110K *

Engage with a diverse portfolio of SMB merchants to drive success and satisfaction post-launch, acting as their trusted advisor and primary contact for operational support and product adoption while m...

US-AnywhereRemote

5 days ago

  •   Less than 5 years exp.  •   Business Services

$183K - $193K *

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$162K - $171K *

Champion a new Technical Account Management team by guiding its growth, ensuring technical health across SFP, and aligning stakeholders through effective communication while driving continuous improve...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Lead the charge in maximizing sales effectiveness by engaging customers, optimizing product offerings, and building lasting relationships within your territory to drive profitability and growth...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is the role of a Customer Service Manager?question toggle

    A Customer Service Manager is responsible for leading their team to provide outstanding customer service, managing customer complaints, improving customer service systems, and setting customer satisfaction goals.

  • What are the qualifications needed for a Customer Service Manager job?question toggle

    Generally, a bachelor's degree along with several years of customer service experience is required to land a job as a Customer Service Manager. Skills such as communication, leadership, and problem-solving are also crucial.

  • How can I apply for Customer Service Manager jobs through Ladders?question toggle

    Through the Ladders, you can search for the available Customer Service Manager jobs, shortlist the ones that match your qualifications and expectations, and apply through the provided link.