Customer Service Manager Jobs in Phoenix, AZ

Lead day-to-day operations by managing performance, billing, and PNL. Collaborate with team leads and senior management to drive results, promote a positive culture, and ensure KPI achievement while f...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Help us drive customer success by owning the adoption lifecycle for Cisco software solutions, partnering with clients to maximize usage and realizing value quickly while fostering key relationships fo...

Transform digital customer engagement by leading self-service strategy, ensuring seamless experiences across channels like IVR, web, and mobile. Drive measurable outcomes and enhance customer satisfac...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Innovate in employee relations by driving HR initiatives across multiple sites, enhancing organizational effectiveness, and leading performance management and communication strategies for a diverse wo...

Accelerate progress at our client support operations by leading, coaching, and developing a high-performing team. Own metrics, ensure exceptional service, and leverage AI to enhance workflows in a dyn...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Contribute to customer success by driving adoption and realizing value, blending technical acumen with customer engagement. Collaborate cross-functionally to navigate complexities and ensure long-term...

Drive your career with an Agile-focused team that enhances platform functionality and ensures excellent user support. Lead the way in analyzing business requirements, testing, and improving processes...

Join a team that's committed to optimizing warehouse operations. You'll lead diverse teams, implement efficient processes, and drive safety initiatives, all while enhancing productivity and achieving...

Create strong customer relationships by ensuring service delivery matches expectations. Empower clients to maximize value from products through training and support, while driving growth and customer...

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Lead a dynamic team to enhance fraud prevention and claims operations efficiency through strategic management and collaboration with various stakeholders to meet business objectives...

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...

Empower customer success by managing relationships with Mid-Market clients, ensuring they realize value from the platform. Drive growth through retention strategies, account health insights, and colla...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Oversee and enhance daily operations within an industrial facility by leading technical teams, ensuring safety compliance, and driving continuous performance improvement initiatives to maximize asset...

Drive customer success by managing relationships and expanding revenue within existing accounts. Leverage strategic sales execution and cross-functional collaboration to ensure customer retention and...

Join a team that's pivotal in managing service operations for gas turbines across North America. Lead teams while fostering customer relationships, driving project execution, and ensuring operational...