Customer Service Manager Jobs in Philadelphia, PA

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Drive compliance excellence by overseeing testing, monitoring, and policy support. Lead a team to ensure regulatory adherence, enhance communications, and manage operational challenges while collabora...

Elevate Financial Representatives through coaching, guidance, and strategic direction to enhance sales growth, client retention, and team success while ensuring compliance with organizational standard...

Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Drive customer success by enhancing travel management solutions, fostering client engagement, and boosting adoption of digital tools for optimal performance. Collaborate cross-functionally to support...

Unlock potential by leading a regional customer service team to enhance service quality. Collaborate cross-functionally to streamline operations, manage SAP processes, and improve performance metrics...

Join a team that's focused on leading a regional customer service team to enhance support, drive improvements, and collaborate across departments to ensure operational excellence and customer satisfac...

Join a dynamic team and lead customer service excellence across regions by coaching and developing staff, driving process improvements, and collaborating strategically with operational stakeholders to...

Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...

Join us to execute high-visibility brand programs, transforming strategies into impactful content and live events while driving measurable pipeline influence and collaboration across teams to maximize...

Manage a sales team to drive growth in HVAC and Building Automation. Develop strategic plans, track performance, and foster client relationships to meet sales targets. Collaborate across teams to alig...

Shape client relationships and drive retention strategies while managing key accounts. Collaborate cross-functionally to enhance operational efficiency and deliver valuable insights to ensure client s...

Transform the onboarding, operational, and administrative experiences for our communications products. Own end-to-end processes, collaborate with cross-functional teams, and drive measurable outcomes...

Champion customer success by leading a dynamic team that fosters product adoption and retention. Drive innovative strategies, coach CSMs, and ensure client satisfaction to achieve outstanding outcomes...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Unlock potential by leading the adoption of new features, enhancing customer relationships, and driving success through consultative support and cross-functional collaboration with various teams...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Contribute to customer success by driving adoption and realizing value, blending technical acumen with customer engagement. Collaborate cross-functionally to navigate complexities and ensure long-term...

Join a dynamic team to manage strategic accounts, deepen client relationships, and drive revenue growth in enterprise sales. Utilize your expertise in complex solutions to exceed targets and deliver e...

Advance client success through leadership and support of onboarding, training, and ongoing product adoption, ensuring top-notch user experiences and value from Business Intelligence solutions for stak...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...