Customer Service Manager Jobs in Novi, MI

Shape the future of Customer Success Operations by leading strategic projects, optimizing processes, and collaborating cross-functionally to ensure scalable solutions and impactful outcomes for growth...

Join a dynamic team to lead hands-on client support and optimize processes. Drive improvements in service delivery while mentoring staff and ensuring high satisfaction. Collaborate cross-functionally...

Optimize the sales process by leveraging specialized expertise to enhance team efficiency, manage data, prepare comprehensive reports, and strengthen client relationships, enabling focused revenue gen...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

Tackle complex client needs by strategically managing relationships, improving services, and advocating for client success. Collaborate cross-functionally to ensure operational excellence and drive re...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

Innovate with us as you manage day-to-day operations in autonomous vehicle support, driving performance and ensuring compliance while leading a high-performing team to achieve operational excellence a...

Empower growth by managing customer relationships and optimizing commercial outcomes. Collaborate with sales teams to drive innovative solutions for the automotive industry, ensuring compliance and fa...

Empower national sales initiatives by growing client relationships, managing a diverse team, and driving financial growth across multiple retirement markets through strategic engagement and effective...

Champion the development and execution of merchandising and category strategies to drive sales, enhance customer experience, and ensure operational excellence across multiple channels and business lin...

Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Pioneer a high-performing sales team driving enterprise software growth, focusing on customer retention, account strategy, and cross-functional collaboration to maximize value and achieve ambitious qu...

Optimize your career by leading complex technical accounting initiatives, ensuring compliance with US GAAP, and enhancing financial reporting processes while collaborating with auditors and driving co...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Drive excellence in field services by leading teams, analyzing metrics, and ensuring quality compliance. Foster collaboration and promote a safety-centric culture while supporting the growth of techni...

Optimize software strategies while delivering exceptional support and training to enhance customer success for a leading SaaS platform. Collaborate cross-functionally and engage clients to drive growt...

Lead medium to large-scale projects with a focus on quality delivery, risk management, and customer satisfaction, while mentoring junior team members to achieve project success and ensure alignment wi...

Optimize customer satisfaction and operational performance by leading a Managed Services Engineering Team, enhancing service delivery, and aligning engineering efforts with strategic goals and custome...

Elevate online retail experiences by strategically managing high-profile ecommerce websites, focusing on customer journeys, conversion optimization, and stakeholder collaboration to drive measurable s...

Shape the future of vehicle interior experience by defining strategies that integrate design, usability, and customer expectations across various brands and programs. Lead cross-functional teams to en...