Customer Service Manager Jobs in Newton, MA

Elevate online retail experiences by strategically managing high-profile ecommerce websites, focusing on customer journeys, conversion optimization, and stakeholder collaboration to drive measurable s...

Lead customer care operations while ensuring exceptional service and compliance. Manage data analysis, reporting and stakeholder engagement. Collaborate across teams to enhance processes and drive str...

Develop and execute a comprehensive content strategy that drives engagement and growth across multiple platforms in the consumer financial services sector, ensuring high-quality, optimized content tha...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Engage clients and manage daily operations for investment fund administration. You will maintain relationships and enhance client satisfaction while overseeing accurate reporting and efficient interna...

Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...

Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...

Engage with a dynamic sales team to shape growth strategies, enhance client relationships, and drive sales excellence across the restaurant and convenience store sectors, focusing on achieving ambitio...

Join a team that transforms restaurant operations by owning vital technology systems. Leverage your expertise in POS and inventory management to enhance efficiency and guest experience across multiple...

Unlock customer success by leading onboarding and technical support for Media API clients. Collaborate across teams to ensure seamless integrations and foster long-term relationships, enhancing user e...

Join a dynamic team to lead strategic sourcing for food & beverage categories across venues. Drive procurement excellence, build supplier partnerships, and enhance operational efficiencies, while bala...

Champion customer success by managing relationships, driving growth, and ensuring optimal product adoption for a portfolio of high-value accounts, while collaborating across teams to deliver exception...

Take ownership of driving operational excellence across our Go-to-Market team. Partner with leadership to build frameworks, enable revenue growth, and deliver insights through comprehensive reporting...

Pioneer customer relationships as a Senior Customer Success Manager, enhancing retention, driving product adoption and collaborating with clients to reach their marketing objectives and KPIs through s...

Join a team that's dedicated to fostering customer relationships that enhance loyalty and drive growth. As a Senior Customer Success Manager, you will provide strategic direction and ensure clients ac...

Execute successful dealer relationships to enhance business growth. Drive dealer finance strategies, manage accounts, and meet market objectives while collaborating with teams to maintain high-quality...

Accelerate progress at client satisfaction by serving as a strategic advisor, fostering key relationships, and driving improvements to optimize revenue cycle outcomes. Engage cross-functionally to enh...

Join a dynamic team to drive customer excellence, enhancing programs and processes that support National Account Managers and elevate the customer experience through strategic partnerships and executi...

Lead the charge in transforming accounting operations while driving strategic growth initiatives in a dynamic, private equity-backed organization. Foster financial accuracy, build scalable systems, an...

Launch your career as a key leader in a customer-focused automotive repair shop, driving sales and fostering a collaborative team culture. Contribute to operational excellence while ensuring customer...

Grow your career by leading strategic relationships with multi-location dental groups. Drive value through consultative engagement, expand business, and enhance customer experiences while collaboratin...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Partner with us to transform customer journeys by leading a high-performing team dedicated to building strategic relationships and enhancing satisfaction, retention, and growth through data-driven ins...

Lead the implementation of safety programs across multiple wind and solar project sites, ensuring compliance and promoting a safe work environment for all team members and contractors. Collaborate wit...

Join a team that's at the forefront of digital transformation, leading multidisciplinary squads to innovate and implement scalable solutions in CX Operations, focusing on impactful pilot projects for...