Customer Service Manager Jobs in Newton, MA

Empower product understanding and adoption through clear messaging and strategic go-to-market execution. Collaborate across teams to drive initiatives that elevate product positioning, enhance custome...

Manage marketing initiatives that drive growth and client engagement through strategic project execution, teamwork, and innovative solutions in a fast-paced environment, ensuring timely and quality de...

Join a dynamic team as you lead operational excellence, ensuring compliance and exceeding customer expectations while driving profitability and budget management across strategic accounts...

Drive operational excellence and talent development in customer service. Lead and coach frontline managers, execute strategic initiatives, and ensure high-quality service delivery to enhance customer...

Redefine customer engagement by maximizing satisfaction and driving adoption, while managing relationships and fostering upsell opportunities. Achieve high retention and become a key advocate for grow...

Join a team that's focused on driving operational excellence and profitability. You'll lead strategic initiatives, ensure compliance, manage a dedicated staff, and maintain high customer satisfaction...

Lead the charge in ensuring compliance and traceability in pharmaceutical trade operations, managing serialization integrity and optimizing inventory across distribution networks while serving as the...

Drive customer success by enhancing engagement and boosting revenue in the SaaS sector. Support enterprise customers through strategic relationship management while identifying upsell opportunities an...

Unlock potential by managing complex relationships with multi-hospital systems, guiding clients through intricate reimbursement processes, and influencing strategies that drive partnerships and operat...

Join as an Implementation Manager, leading complex SAP Spend and Invoice projects for global Enterprises. Drive stakeholder relationships, oversee technical integrations, and ensure successful onboard...

Transform compliance risk management through strategic partnerships, ensuring adherence to policies across all business levels while effectively mitigating regulatory risks and fostering a strong cult...

Shape the future of compliance by partnering with leadership to ensure regulatory adherence, risk management, and effective governance in a dynamic environment while fostering strong relationships acr...

Empower compliance excellence by leading the Conduct and Ethics initiatives, managing regulatory risks, and fostering partnerships within our organization to uphold the highest industry standards and...

Champion client relationships while driving strategic account growth and service excellence. Leverage deep account management experience to collaborate cross-functionally and enhance operational effic...

Lead a skilled team of claims professionals in managing Commercial General Liability claims of varying complexity across multiple jurisdictions, ensuring operational excellence, customer satisfaction...

Unlock potential by driving continuous improvement in global distribution. Collaborate cross-functionally to optimize warehousing efficiencies and lead initiatives that enhance service and reduce cost...

Lead the charge in managing global sales commission programs, ensuring accurate payments and governance. Oversee ICM tools while fostering cross-functional collaboration to streamline operations in a...

Partner with us to drive consultative sales and customer development in government sectors, promoting advanced sample management and biorepository services that enhance scientific collaboration and pu...

Elevate customer success by building strong relationships and ensuring contract renewals, while coordinating support and facilitating incident resolution for optimal customer satisfaction and business...

Lead the charge in developing a high-performing team of Business Analysts to drive consistent delivery of quality analysis. Establish standards and enhance collaboration with product, technology, and...

Innovate communications strategy by embedding with GTM leadership to craft compelling messages and support major initiatives. Drive clarity and alignment for commercial objectives while leveraging AI...

Lead innovative marketing strategies, guiding cross-functional teams to optimize campaigns and enhance client relationships while focusing on lead generation and retention. Utilize data-driven insight...

Drive the evolution of email and lifecycle marketing initiatives to enhance customer engagement and conversion. Collaborate closely with teams to build automated, behavior-based marketing strategies t...

Lead the charge in designing and engineering innovative ITSM solutions for complex enterprise environments, focusing on SIAM integration and operational transformation to enhance service delivery acro...

Oversee the design and implementation of service management solutions for complex enterprise environments, focusing on SIAM and ITSM integration while transforming operating models for effective servi...