Customer Service Manager Jobs in Hopkinton, MA

Manage networking services for events, leading a team to ensure best-in-class customer service while coordinating technical needs and troubleshooting client inquiries. Drive success in installation, m...

Lead the expansion of our Social Compliance program while ensuring suppliers meet ethical sourcing standards. Collaborate with teams globally to manage audits, relationships, and risk assessments, pri...

Transform business processes by leading strategic improvements and optimizing operations. Collaborate with stakeholders to enhance efficiency and drive continuous improvement throughout the organizati...

Transform your career by managing a team of underwriters, executing strategic goals, and fostering innovation. Collaborate with leadership to enhance workflows, support sales, and develop talent while...

Lead high-performing retail and culinary teams to enhance customer experiences, drive business success, and exceed performance goals while ensuring operational excellence and adherence to brand standa...

Champion the analytics function for Claims, leading teams to deliver insights, optimize operations, and drive performance improvements through data analysis and reporting while collaborating across de...

Transform client data collection through robust project management, ensuring seamless execution, timely delivery, and enhanced client communication. Elevate project success in dynamic environments, dr...

Lead the charge in delivering innovative client technology solutions that enhance sales and marketing productivity. Partner cross-functionally to optimize client engagement systems and drive operation...

Develop relationships with enterprise customers to drive value realization through effective cybersecurity solutions. Collaborate with internal teams to enhance platform adoption and improve customer...

Accelerate progress at the forefront of Professional Services by leading a team dedicated to delivering enterprise CCaaS solutions. Drive quality, standardize methodologies, and engage cross-functiona...

Engage and execute impactful field marketing strategies to elevate company presence at key events and drive sales engagement. Collaborate closely with sales to capture actionable insights and build a...

Champion execution excellence through strategic leadership of multi-site teams, optimizing relationships and resources to drive sales performance and achieve company goals in a dynamic retail environm...

Elevate operational excellence by leading teams to maximize store performance, drive sales, and deliver a superior customer experience while fostering a culture of high performance and accountability...

Pioneer strategic program management by mentoring teams, overseeing project execution, and driving excellence in client relations. Ensure operational efficiency while managing complex programs within...

Transform customer health outcomes by leading complex, multi-site implementations for strategic partnerships. Foster trusted relationships and drive adoption, ensuring measurable success throughout th...

Engage with a diverse portfolio of SMB merchants to drive success and satisfaction post-launch, acting as their trusted advisor and primary contact for operational support and product adoption while m...

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

Unlock your potential as you support product strategy for a federal agency. Contribute to software solutions enhancing hospital quality reporting while you collaborate with cross-functional teams, eng...

Lead the charge in transformative service management by guiding a dedicated team of Field Service Engineers. Drive operational excellence and customer satisfaction through strategic planning, resource...

Unlock your leadership potential by inspiring a high-performing sales team in a luxury automotive environment. Drive growth, implement innovative strategies, and enhance customer experiences while mai...

Champion excellence in utility-scale transmission line projects by ensuring high-quality installation and safety standards while coordinating with contractors and engineering teams to meet project spe...

Join the charge in transforming customer relationships by leveraging data and insights to drive business success, engage with engineering teams, and enhance the value of our AI Productivity Platform f...

Shape the future of insurance products by identifying growth opportunities, driving strategies, and leading initiatives from conception to launch—while partnering cross-functionally to achieve busines...

Champion transformative product strategies and enhance customer experiences through innovative CRM solutions, leading product management initiatives while driving cross-functional collaboration across...

Lead customer engagement initiatives by defining services scope, building relationships, and driving business development. Collaborate with C-level executives to showcase value and meet customer needs...