Customer Service Manager Jobs in Franklin, TN

Empower transforming customer interactions through innovative AI-driven designs. Join a collaborative team to craft intuitive, impactful service experiences that meld UI/UX principles with the latest...

Build best-in-class customer success operations by strategically leading initiatives, enhancing systems, and driving data-driven insights to ensure an exceptional customer experience and organizationa...

Transform the healthcare payment integrity landscape by leading product strategy and analytics for fraud detection solutions, ensuring impactful delivery and cross-team collaboration within a fast-pac...

Accelerate progress at scale by leading and developing a high-performing sales team to exceed revenue goals within higher education, driving innovative strategies and fostering impactful customer rela...

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

Drive service growth and optimize customer lifecycle value in the MR portfolio, leading initiatives to enhance profitability, support strategic cross-functional collaboration, and analyze market insig...

Transform quality management by leading NDT program development and ensuring compliance across multiple service lines. Collaborate with diverse teams to implement best practices and drive continuous i...

Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...

Join a team that's passionate about customer success and driving value. As a key partner, you will build relationships, guide priorities, and ensure the adoption of innovative solutions in the life sc...

Join a team that's pivotal in ensuring accurate client payment policies. You'll manage medical policy integrity while conducting research and analysis, collaborating with internal teams, and providing...

Oversee the Casualty Unit, enhancing efficiency and managing claims staff. Lead bi-weekly Claim Committee meetings and maintain quality work through audits. Drive timely claims closure while promoting...

Explore a pivotal role in customer success, driving post-sale outcomes and executive partnerships. Lead cross-functional teams to achieve measurable value, ensuring strategic alignment and operational...

Drive quality assurance for new product introductions in pharmaceuticals. Leverage leadership skills, manage cross-functional teams, and ensure regulatory compliance to deliver high-quality products e...

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

Build your expertise to transform training and content delivery for automotive shop owners. Own the strategy for innovative learning programs and digital environments, while collaborating effectively...

Drive innovation in content products by leading a portfolio that spans from incubation to optimization. Collaborate with cross-functional teams to grow and sustain impactful user experiences while lev...

Shape the future of client relationships by delivering outstanding service and support to agency partners across the country while managing multiple accounts remotely and driving company growth initia...

Elevate your career by leading operations in a dynamic environment. Drive production performance, enforce quality standards, and develop teams to meet ambitious goals while ensuring compliance and ope...

Reimagine service management processes in a dynamic role that drives growth. Collaborate with teams to connect customer needs with innovative solutions and enhance operational efficiencies for lasting...

Champion compliance and operations excellence by leading a high-impact Regulatory Operations team, driving strategic alignment, and navigating complex regulatory landscapes to shape Instacart's future...

Lead and empower a team of regulatory compliance experts in supporting a ground-breaking healthcare platform, ensuring regulatory alignment and operational excellence within a complex, evolving enviro...

Reimagine business growth by leading product sales across multiple sectors. This role requires strategic collaboration with partners, fostering relationships, and delivering exceptional customer suppo...

Manage and optimize mid-market customer relationships to drive retention and success, leveraging AI solutions and strategic insights to enhance client outcomes and advocate for customer needs internal...

Build impactful data architectures that empower AI-driven business intelligence. Collaborate with cross-functional teams to design scalable solutions, enabling self-serve reporting and actionable insi...

Develop client relationships while managing accounts and ensuring retention. Coordinate customer service activities and resolve complex issues, driving efficiency and delivering exceptional service in...