Customer Service Manager Jobs in Durham, NC

Shape the future of telecom products by enhancing customer solutions and navigating operational efficiencies. Collaborate with cross-functional teams to drive innovative product development and ensure...

Drive success by leveraging strong client relationships and sales acumen to expand our sample management services in pharma and academic markets, ensuring exceptional customer service and achieving sa...

Lead our digital growth initiatives by innovating and optimizing AI automation, multi-channel marketing strategies, and conversion processes to enhance client engagement and revenue generation across...

Engage mid-market public safety customers by championing implementation, usage, and expansion initiatives. Collaborate with technical teams to align customer needs with innovative solutions, improving...

Empower your career by leading a team focused on mid-market customer success, enhancing retention, and driving revenue growth. Oversee a high-performing unit by setting standards for engagement and de...

Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...

Engage your career with a forward-thinking role that shapes financial communications, integrating strategy with technology to elevate brand narratives and capture investor interest while driving growt...

Lead workforce planning and operations for a 24/7 multi-channel contact center, ensuring effective staffing and service levels while optimizing systems in a dynamic remote environment. Foster collabor...

Lead the development and execution of a robust knowledge management program, enhancing customer support quality and effectiveness through strategic content governance and self-service capabilities. Dr...

Lead a team dedicated to overseeing effective payroll tax operations across multiple states, ensuring compliance and accuracy while managing high-volume employer accounts and fostering continuous impr...

Lead the charge in post-sale customer lifecycle management for Enterprise accounts, ensuring client success through strategic engagement, value realization, and renewal processes while driving multi-s...

Build impactful data architectures that empower AI-driven business intelligence. Collaborate with cross-functional teams to design scalable solutions, enabling self-serve reporting and actionable insi...

Drive operational efficiency at the intersection of finance and compliance. Collaborate with diverse teams to manage financial reporting, internal controls, and audits while optimizing processes to su...

Lead and manage transportation operations ensuring compliance, safety, and efficiency. Optimize processes through data analysis, guide teams towards strategic goals, and support Walmart's commitment t...

Engage with Category Managers to optimize sourcing strategies while managing supply risks and stakeholder communications for high-spend categories, ensuring timely project delivery and value across th...

Transform client relationships as you oversee account management, ensuring exceptional service delivery and retention while leading a dedicated team in a dynamic environment focused on growth and oper...

Empower enterprise clients through strategic account management, driving renewals, upsells, and measurable value. Champion customer success by fostering executive relationships, ensuring alignment, an...

Join us to engage with clients on procurement improvements, manage project workstreams, drive strategic sourcing, and lead teams to optimize supply chain effectiveness. Your expertise in consulting an...

Join a team that's driving a robust data privacy program across the US. You'll ensure compliance, champion privacy awareness, and manage risks in a dynamic regulatory landscape, collaborating with var...

Elevate customer success by managing 10-20 key enterprise retail accounts. Build trusted relationships and drive business value through strategic planning, data analysis, and innovative solutions whil...

Lead and optimize accounting operations for insurance transactions, ensuring compliance with regulations while managing a team. Collaborate cross-functionally for accurate reporting and drive digital...

Elevate your career by managing accounts, ensuring retention, and leading a dedicated team. Utilize your expertise to resolve complex issues while delivering exceptional customer service in a collabor...

Pioneer client success by managing strategic partnerships and driving platform adoption. Collaborate across teams to enhance account health and revenue, ensuring a high-touch experience for Mid Market...

Drive revenue growth and market differentiation through strategic development, pricing leadership, and cross-functional collaboration in the calibration services sector. Influence profit margins and e...

Transform infrastructure engineering by delivering strategic solutions that align technology with business goals. Lead cross-functional teams and drive operational excellence in a hybrid environment t...