Customer Service Manager Jobs in Durham, NC

Lead the charge in client relationships by assessing business needs, driving process improvements, and ensuring service level excellence. Collaborate cross-functionally to deliver tailored solutions t...

Drive impactful event strategies by owning the execution of conferences and trade shows, enhancing engagement with nonprofit leaders, and accelerating revenue growth in a fast-paced B2B SaaS environme...

Drive strategic sales initiatives by developing compensation frameworks, tracking field performance, and delivering analytics to enhance decision-making and business growth. Collaborate with cross-fun...

Collaborate on project execution to ensure quality, compliance, and coordination. Lead onsite efforts for projects exceeding $40M, communicating effectively across teams to maintain progress and addre...

Champion efficient billing operations by optimizing processes and ensuring compliance as you collaborate across teams. Enhance the order-to-cash function while supporting a scalable environment in pre...

Empower through effective financial management for client portfolios, overseeing project accounting, budget compliance, and enhancing client invoicing processes while mentoring junior staff for optima...

Champion global enterprise account growth by driving new use-case adoption and building technical trust across key stakeholders in a Fortune 15 organization. Collaborate with teams to fortify relation...

Manage large-scale technology and business transformation initiatives, driving customer satisfaction through effective engagement, leadership, and execution across cross-functional teams while ensurin...

Grow your career with a pivotal role in Supply Chain, driving initiatives in warehouse systems and processes. Collaborate cross-functionally to enhance operational efficiency, support projects, and le...

Engage with small business customers to drive product adoption, satisfaction, and retention. Collaborate to identify upsell opportunities and optimize customer experience while being a trusted advisor...

Unlock potential by driving customer success for SMBs through relationship management, product expertise, and strategic engagement. Enhance customer satisfaction, mitigate churn, and develop innovativ...

Drive customer satisfaction and growth by managing relationships, ensuring optimal product usage, and leading adoption efforts to deliver exceptional business outcomes and renewals across your client...

Lead and cultivate strategic business alliances to drive growth and profitability in non-acute markets. Leverage data analytics, negotiation skills, and project management to optimize sales performanc...

Shape the future of customer success by owning the entire customer journey, driving software adoption, maximizing renewal rates, and fostering strategic partnerships to deliver measurable business out...

Lead the charge in driving data-driven insights by managing a talented analytics team while collaborating with executives to enhance business operations and clinical efficiency through strategic analy...

Lead the charge in transforming our commercial real estate portfolio by providing strategic oversight and operational excellence. Drive tenant satisfaction, manage a dynamic team, and ensure regulator...

Drive strategic growth by maximizing revenue retention in key enterprise accounts. Lead a team of account professionals to scale operations across critical infrastructure sectors while fostering deep...

Join a team that delivers exceptional service as the primary contact for all insurance claims and programs. Manage client relationships, analyze data, and ensure seamless coordination between internal...

Partner with us to enhance customer success through strategic guidance and technical expertise in cloud security. Drive adoption, satisfaction, and value realization while collaborating cross-function...

Drive customer satisfaction and retention by managing enterprise accounts, enhancing application engagement, and delivering data-driven insights. Collaborate cross-functionally to ensure customers rea...

Engage and mentor a high-performing team, driving AI innovations in Generative and Agentic systems. Lead software engineering excellence and stakeholder collaboration to implement scalable solutions t...

Drive revenue growth by generating leads and fostering client relationships through effective outreach and collaboration with marketing to promote innovative CLM solutions...

Pioneer service excellence by driving continuous improvement in service desk operations, leveraging technical skills to analyze and implement complex enterprise solutions while ensuring high-performan...

Lead the charge in designing and implementing strategies that enhance workforce engagement and operational performance while ensuring alignment with regulatory requirements and business objectives acr...

Transform enterprise technology direction by bridging business strategy and execution. Collaborate cross-functionally to promote alignment, best practices, and drive complex initiatives towards scalab...