Customer Service Manager Jobs in Durham, NC

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Empower a high-performing Customer Service team, driving operational excellence and customer satisfaction through effective order management and process improvements in a dynamic B2B environment...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Contribute to customer success by driving adoption and realizing value, blending technical acumen with customer engagement. Collaborate cross-functionally to navigate complexities and ensure long-term...

Shape the future of enterprise sales by managing strategic accounts and driving growth through exceptional client relationships and proven sales strategies. Bring your expertise in complex solutions t...

Lead a high-performance team focused on fraud prevention and claims operations, ensuring compliance with regulations and enhancing risk mitigation strategies through collaboration and innovative solut...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Transform the capabilities of Global Connect Applications by fostering collaboration, managing project backlogs, and enhancing system functionality through innovative solutions. Your expertise will dr...

Shape the future of application functionality by collaborating with IT teams to enhance systems, manage backlogs, and lead process improvements in a stimulating Agile environment...

Drive your career with an Agile-focused team that enhances platform functionality and ensures excellent user support. Lead the way in analyzing business requirements, testing, and improving processes...

Shape the future of financial applications by enhancing capabilities, managing project backlogs, and collaborating with IT teams to deliver superior platform functionality while ensuring robust user s...

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Transform customer experiences by leading a high-performing Customer Success team. Collaborate cross-functionally, drive client value, and implement scalable strategies to enhance user engagement and...

Empower customer success by managing relationships with Mid-Market clients, ensuring they realize value from the platform. Drive growth through retention strategies, account health insights, and colla...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Drive customer success by managing relationships and expanding revenue within existing accounts. Leverage strategic sales execution and cross-functional collaboration to ensure customer retention and...

Deliver outstanding leadership by developing regional plans to achieve sales goals and profitability. Coach and mentor account managers to enhance their skills, ensuring excellent service standards wh...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Champion operational excellence by transforming sales processes and reporting. Collaborate with leadership to implement actionable strategies that enhance performance and drive results, while managing...

Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...

Manage and expand a diverse portfolio of accounts while driving sales and implementing strategies for business growth. Collaborate with practice leadership and utilize proprietary systems to enhance t...

Join a team that's dedicated to seamless project execution in retail media. You will coordinate cross-functional efforts, manage client relationships, and ensure timely delivery of projects while proa...