Customer Service Manager Jobs in Detroit, MI

Lead a dynamic team of Customer Success Professionals, executing strategies to enhance customer satisfaction, retention, and growth while optimizing cross-functional collaboration and processes to dri...

Partner with us to enhance client success and retention, ensuring optimal deployment of services while fostering strong relationships and navigating strategic engagements in a dynamic healthcare lands...

Shape the future of AI agents by translating client needs into clear requirements, overseeing prompt quality and agent performance, while collaborating effectively with internal teams and engineering...

Innovate the future of emergency communication by driving strategic data acquisition from law enforcement agencies, enhancing reporting efficiency and community safety through collaboration and soluti...

Lead the expansion of existing accounts in the Western U.S. by employing a consultative sales approach to increase product adoption and enhance customer relationships, with significant travel required...

Empower and guide a high-performing team of Customer Success Managers to drive retention outcomes, enhance client relationships, and ensure proactive engagement while collaborating cross-functionally...

Join a team that's committed to driving marketing strategies and optimizing campaigns for Direct Marketing initiatives. Collaborate cross-functionally to analyze customer segments and implement target...

Lead the charge in building relationships and winning business in the emerging Power Stability market, covering business development to deal closure with utilities and partners, driving sustainable en...

Shape the future of brand reputation by leading strategic media relations, managing press interactions, and executing communications initiatives. Collaborate across departments to enhance visibility a...

Optimize financial operations by leading projects that enhance efficiency, guide teams through challenges, and implement innovative solutions that drive performance and client satisfaction in managed...

Create and implement strategies to enhance vendor relations and operations, ensuring compliance and high service quality. Monitor performance metrics, recruit new vendors, and drive successful engagem...

Pioneer customer-centric marketing strategies that connect market needs with innovative product development. Collaborate across teams to drive go-to-market initiatives and establish a compelling brand...

Join a team that's driving revenue growth by nurturing client relationships, managing sales pipelines, and collaborating with internal teams. This results-oriented role requires strong leadership and...

Elevate your career by leading operations for a dynamic Customer Order team. Drive strategic initiatives, foster collaboration, and enhance workflows to improve efficiency while ensuring exceptional p...

Inspire innovation in digital product management for public sector healthcare. Collaborate with cross-functional teams to enhance systems supporting quality reporting, while driving user-centered solu...

Empower global clients through exceptional post-sale management, leading onboarding and retention strategies, while collaborating across teams to ensure customer success and value realization in a rem...

Shape the future of comprehensive project management by leading a skilled team, driving performance metrics, and ensuring exceptional service in high-net-worth claims through effective training and op...

Provide expert guidance and proactive support to enhance customer satisfaction and retention, while building strong relationships with key stakeholders to ensure effective use of eClinical software wi...

Champion impactful client solutions as you manage projects and mentor teams, leading client engagements in the pharmaceutical sector to deliver valuable insights and strategic alternatives that meet q...

Accelerate progress at the forefront of client engagement, driving satisfaction and loyalty through collaborative strategies with top wholesale brokerages while fostering innovative growth and solutio...

Lead complex supply chain engagements and drive transformation initiatives. Collaborate with senior stakeholders to enhance operational efficiency, manage delivery across teams, and design innovative...

Drive growth by managing grocery accounts to achieve revenue targets. Build relationships with retailers and brokers while executing innovative strategies to enhance account performance and ensure sea...

Lead and inspire a diverse team of customer service representatives, driving performance and cultural transformation in a dynamic contact center environment while enhancing employee engagement and acc...

Partner with us to drive product vision and strategy, ensuring smooth delivery and user satisfaction. Collaborate across teams to enhance insurance technology solutions, focusing on user experience fr...

Optimize maintenance operations by managing teams and enhancing press room performance. Lead continuous improvement initiatives, oversee projects, and ensure effective communication across various org...