Customer Service Manager Jobs in Detroit, MI

Empower customer relationships by minimizing churn through exceptional service, proactive account management, and strategic recommendations that align with client needs to enhance satisfaction and loy...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Lead transformative customer service solutions for clients, driving operational excellence and innovative digital strategies to enhance user experiences and boost business performance across various s...

Drive customer experience excellence by overseeing vital CX programs, engaging stakeholders, and guiding team development to enhance operational effectiveness and exceed performance targets...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Elevate customer experience by coordinating technical support and maintenance, ensuring effective communication and efficient processes. Lead a team of technicians while driving safety compliance and...

Lead the charge in customer account management, empowering a high-performing team to drive satisfaction, retention, and revenue growth, while fostering collaboration and enhancing customer relationshi...

Lead the implementation of a cohesive Employee Relations program, ensuring a consistent approach across multiple business units while supporting team development and driving positive employee outcomes...

Unlock potential by managing accounts and pursuing new business. Leverage industry insights, forge relationships, and strategize to capitalize on market opportunities and drive high-margin profit in a...

Help us shape the Support RevOps roadmap, optimizing case management and integrations to enhance agent efficiency and customer experience while partner with our leadership teams for strategic improvem...

Oversee facility management operations, improve performance standards, and strengthen client relations in a dynamic environment while driving compliance and operational excellence...

Elevate customer success by owning post-launch relationships, driving adoption and retention of POS systems for restaurants. Collaborate cross-functionally to enhance service delivery and improve prod...

Empower a dedicated customer service team in a fast-paced distribution setting. Oversee complex issue resolution, improve service processes, and ensure customer commitments are met while collaborating...

Drive customer success by ensuring seamless onboarding and support, fostering strong relationships with key accounts, and enhancing utilization of Menu solutions to promote retention and growth across...

Shape the future of automotive analytics by leveraging advanced data analysis and driving client success with impactful insights, collaborating closely with industry leaders to enhance decision-making...

Take ownership of a critical function within Customer Support, leading teams to enhance service quality and operational efficiency through data-driven strategies and AI integration. Inspire change whi...

Shape the future of customer resolutions by leading a high-impact team, driving strategic initiatives, optimizing performance through data, and fostering talent in a dynamic, cross-functional environm...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Drive efficiency at the highest level by managing daily operations, enhancing performance, and leading coaching initiatives. Collaborate with senior leaders and stakeholders to foster growth and addre...

Drive strategic customer relationships and profitable growth in automotive technologies. Own major sales initiatives, lead pricing negotiations, and ensure alignment with corporate strategy across Nor...

Partner with us to drive product strategy for a global platform that activates and delivers connected vehicle services, enhancing customer experiences while ensuring operational reliability and scalin...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...