Customer Service Manager Jobs in Charlotte, NC

Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...

Grow and manage a Midwest sales territory, developing new business and expanding customer relationships through consultative selling of capital equipment and automation solutions. Collaborate with int...

Champion the development and execution of innovative features in wealth management, leading cross-functional squads to enhance Money Movement and Custodial Integration for financial advisors, driving...

Optimize strategic partnerships by managing and developing distributor relations. This role drives impactful results in a collaborative environment while supporting new initiatives and market growth w...

Lead the charge in shaping enterprise communications strategy that aligns with business goals, enhances brand reputation, and fortifies stakeholder engagement across diverse channels and platforms whi...

Shape the future of incentive compensation by leading innovative programs that enhance productivity and engagement. Collaborate cross-functionally to design and administer competitive incentive struct...

Elevate event initiatives by managing logistics and stakeholder alignment. Collaborate across teams to ensure high-quality execution of trade shows and field events, proactively addressing risks and e...

Develop and execute strategies to drive sales growth in the Repair & Remodel market. Collaborate with teams to expand dealer relationships, deliver training, and enhance brand presence across the Sout...

Drive product direction for the PCE Platform & APIs, transforming complex requirements into cohesive product strategies across financial operations and enhancing integration experiences for users and...

Champion technical project management initiatives, collaborating with cross-functional teams to ensure timely delivery, scope alignment, and adherence to business objectives, while driving process imp...

Elevate telephony and voice product strategies with innovative roadmaps. You'll manage partnerships, ensuring competitive positioning, and delivering exceptional solutions that enhance critical commun...

Drive strategic marketing consulting for Health Care clients, leading teams to deliver measurable outcomes across comprehensive CMO agendas. Collaborate closely with client stakeholders to translate i...

Lead and transform global procure-to-pay operations, driving strategic sourcing, vendor management, and continuous improvement to maximize efficiency and savings across all business units...

Lead strategic initiatives in Technology & Contact Center, driving AI transformation and organizational change management. Ensure project success, stakeholder engagement, and alignment with business g...

Contribute to district success by overseeing operations, ensuring client satisfaction, and driving business development. Collaborate with management to align initiatives with corporate standards and e...

Join our mission to drive impactful marketing automation strategies that enhance lead generation and optimize customer engagement by collaborating with cross-functional teams to deliver innovative sol...

Drive product strategy and business results by managing diverse teams and leveraging data insights. Influence customer experience and market positioning through innovative product development, ensurin...

Shape the future of IT services by leading strategic category initiatives, enhancing client value through expert sourcing, contract management, and vendor relations while fostering innovation and perf...

Take ownership of strategic relationships with government agencies, driving compliance and success across your portfolio while fostering long-term partnerships and alignment with mission-critical mand...

Join a team that's driving transformational change in Wealth. As a Transformation Manager, you will lead cross-functional projects to achieve strategic initiatives, collaborating closely with leadersh...

Shape the future of product management by evaluating tools and workflows for an AI-assisted Product Development Lifecycle, enabling teams to excel in strategy, discovery, and execution. Drive innovati...

Join a team that's driving growth through strategic client partnerships. Leverage your expertise to enhance customer satisfaction, deploy comprehensive solutions, and deliver value by aligning service...

Drive client satisfaction and growth in Pharmacy Benefit Administration, leading a team to ensure contractual goals are met while managing client relationships and strategic initiatives across the hea...

Champion transformation initiatives by integrating AI and automation into legacy service processes, optimizing labor costs while elevating data processing and validation accuracy to enhance competitiv...

Elevate financial management expertise by driving strategic pricing analyses, optimizing costs, and aligning business services with demand to support leadership decision-making and enhance operational...