Customer Service Manager Jobs in Charlotte, NC

Lead strategic initiatives that enhance client portfolio growth and operational efficiency. Drive impactful relationships and implement workforce solutions while fostering collaboration across teams t...

Unlock success by managing dealership traffic and developing teams to enhance performance. Collaborate with leadership to drive KPIs, improve operations, and execute action plans for sales growth and...

Elevate operational success at a national level by leading a large IT support team, ensuring compliance with federal standards and delivering exceptional service to multiple clients while fostering a...

Elevate your career by managing multiple locations, ensuring exceptional service and operational excellence while driving revenue. Lead your team to achieve growth and foster a positive work culture i...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Unlock your potential by managing key national grocery accounts, driving sales growth through data-driven strategies, and building strong stakeholder relationships in this strategic sales role...

Join a team that's committed to enhancing customer satisfaction and service delivery. As a Customer Success Manager, you’ll nurture relationships, advocate for customer needs, and drive the value of o...

Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...

Grow your career with a leading ingredient manufacturer, driving strategic account management and fostering deep customer relationships while achieving sales goals and overseeing complex account plann...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Join a dynamic team that drives customer success and operational excellence. You'll manage dispatch operations, onboard clients, and enhance systems while leveraging AI technology to streamline proces...

Transform service delivery by leading SaaS operations, ensuring incident management, and driving customer satisfaction across hosted environments through effective team coordination and operational ex...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

Join a team that's driving U.S. market growth through innovative B2B marketing. As a strategic leader, you'll partner cross-functionally and execute campaigns targeting employers and brokers in the en...

Join a team that drives customer success through deep technical integration and strategic engagement, optimizing cloud-native platforms to deliver measurable business value and enhance customer satisf...

Join a team that's redefining customer engagement by bridging enterprise needs with innovative cloud-native solutions. You will lead strategic initiatives to drive customer adoption, optimize technica...

Lead the charge in agile delivery management, guiding cross-functional teams to achieve high-impact technology outcomes. Foster a culture of collaboration, drive continuous improvement, and deliver me...

Lead the charge in optimizing service operations and managing a skilled team to ensure exceptional customer satisfaction and financial performance across the assigned regions. Foster a collaborative e...

Lead the charge in transforming contact center operations to enhance efficiency, optimize service delivery, and leverage AI-driven solutions, while managing teams to execute innovative strategies that...

Drive quality excellence and continuous improvement at a regional level, ensuring alignment with strategies. Manage performance, lead cross-functional teams, and eliminate inefficiencies while support...

Lead cross-functional pricing operations with a focus on C&I solar and O&M, driving efficient deal execution while managing a team. Engage with stakeholders to streamline processes and enhance pricing...

Empower teams to enhance IT service delivery, ensuring alignment with business needs and technology trends. Lead strategies to optimize service processes while collaborating with stakeholders and mana...

Optimize customer support by building a scalable function, establishing KPIs, and leading a team to enhance the customer experience. This hands-on role offers the opportunity to shape operations from...

Champion innovative customer success by owning the commercial lifecycle, driving relationships and revenue growth through strategic negotiation and account management in a dynamic pharma landscape...