Customer Service Manager Jobs in Charlotte, NC

Lead a dynamic team focused on delivering high-performance sales programs. Collaborate with clients to develop innovative solutions, drive business outcomes and create efficient processes while foster...

Join a team that's redefining professional services by owning the SOW process, driving revenue, and leading AI deployment initiatives. This pioneering role offers a unique opportunity to create scalab...

Drive transformation in Provider Experience by leading complex initiatives, ensuring timely delivery, and optimizing processes across diverse business lines. Collaborate with stakeholders to enhance p...

Join us in driving growth as you manage a diverse portfolio, enhance client relationships, and implement strategic services to boost hearing aid sales and customer retention across designated territor...

Pioneer efficient operations by leading a dedicated team, enhancing productivity and safety while ensuring customer satisfaction. Utilize analytical skills to drive process improvements across a dynam...

Champion customer success by driving retention and growth in enterprise accounts. Leverage your SaaS experience to create tailored success plans, enhance customer engagement, and refine renewal proces...

Manage and enhance security operations for multiple client accounts while driving superior service delivery and client relationships. Oversee staffing, training, compliance, and operational excellence...

Unlock opportunities by managing and expanding client relationships across various internal teams and services, ensuring cohesive engagement to drive growth and address technical challenges in a compl...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Champion strategic hotel partnerships and leverage industry insights to boost revenue, optimize pricing, and enhance content competitiveness, all while nurturing relationships that drive bookings and...

Transform financial reporting by leading a dedicated accounting team. Oversee the month-end close process, enhance accuracy, and ensure compliance with accounting principles while collaborating with c...

Lead the charge in driving EBO growth by identifying customer needs, enhancing partner solutions, and solidifying relationships, all while serving as a technical and sales advisor in the innovative op...

Engage with a Tier-1 service provider account by developing strategic plans and managing VAR partnerships to drive revenue growth, operational alignment, and long-term business performance in a comple...

Drive integrated marketing programs that attract and engage quality agents while enhancing brand visibility. Collaborate with cross-functional teams to create effective campaigns aligned with recruitm...

Transform post-sales operations by owning reporting, process design, and automation. Collaborate with teams to enhance efficiency and drive success through streamlined systems and insightful data mana...

Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...

Lead the charge in transforming the enterprise IT service management landscape through strategic governance, innovative AI integration, and continuous improvement, ensuring optimal alignment with orga...

Join a team that's transforming sales operations with strategic insights and data-driven execution. Leverage your expertise to drive organizational effectiveness and growth in a dynamic environment fo...

Lead and innovate enterprise data platforms, managing teams to design, implement, and evolve solutions using cloud technologies and Master Data Management within a dynamic data strategy...

Engage in quality and safety management, ensuring compliance and continuous improvement at our distribution facility. Drive training, audits, and corrective actions to create a safe, efficient work en...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Advance your career by leading comprehensive administrative services for diverse client accounts, delivering exceptional service while collaborating across teams and proactively managing project timel...

Drive customer success by leading a strategic team managing key accounts across AMER. Cultivate relationships that enhance retention and expansion while implementing operational excellence and AI-driv...

Inspire growth by leading a high-performing team to enhance client services, ensuring operational excellence, customer satisfaction, and strategic retention initiatives that elevate merchant success w...

Drive project execution and delivery for client-facing data collection initiatives. Lead teams, ensure client satisfaction, manage financials, and communicate progress effectively while thriving in dy...