Customer Service Manager Jobs in Charlotte, NC

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...

Manage external communications initiatives to elevate brand visibility, drive strategic marketing plans, and foster key relationships across media and stakeholders to strengthen market positioning and...

Lead strategic initiatives by owning product outcomes, driving the vision, and aligning business and technology teams to deliver value and excellence in account opening and maintenance processes...

Tackle complex client needs by strategically managing relationships, improving services, and advocating for client success. Collaborate cross-functionally to ensure operational excellence and drive re...

Join a team that's dedicated to enhancing customer success by fostering partnerships with top clients, resolving challenges, and driving value in a fast-paced environment. Enjoy cross-functional colla...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...

Engage in strategic planning and oversee departmental operations to enhance efficiency and effectiveness. Lead initiatives for cost control, provide fiscal oversight, and ensure excellent service deli...

Lead the charge in overseeing general accounting integrity and accuracy, guiding month-end and year-end closes, and developing the accounting team to enhance processes and controls within a growing or...

Lead the charge in enhancing customer experience and operational efficiency in a dynamic contact center environment, fostering a high-performing team and driving continuous improvement across service...

Empower healthcare organizations by enhancing product adoption and customer satisfaction. Drive relationship management, assess account health, and collaborate with technical teams to optimize the val...

Drive customer support excellence by managing a frontline team to ensure timely resolutions, operational efficiency, and a culture of continuous improvement, paving the way for stellar service in heal...

Join a team that's redefining payment solutions! Drive strategic product management, leading innovative card offerings and fostering high-performing teams while shaping market-leading strategies and e...

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

Unlock potential by driving revenue and enhancing national sales through effective experiential marketing and event programs while serving as a vital link between clients, venues, and sales teams acro...

Empower national sales initiatives by growing client relationships, managing a diverse team, and driving financial growth across multiple retirement markets through strategic engagement and effective...

Revolutionize operational excellence by leading cross-functional tech and process initiatives. Drive strategy, enhance customer experience, and ensure seamless order fulfillment while spearheading con...

Bring your expertise to lead technology initiatives that enhance operational performance and customer experience. Drive governance and strategy for order flow while fostering collaboration across mult...

Join a dynamic team focused on leading Customer Success Managers to enhance client outcomes, drive team performance, and foster a culture of accountability, ensuring optimal customer health and minimi...

Champion the management of third-party relationships, ensuring compliance with risk management policies while enhancing service delivery, quality, and operational efficiency across the business unit...

Champion customer success through effective adoption of an AI Governance Platform, managing projects and driving outcomes to enhance long-term value for enterprise clients while collaborating cross-fu...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Drive customer success by leading a team to enhance logistics solutions and strengthen client relationships, focusing on problem-solving and leveraging technology to deliver measurable business value...

Optimize software strategies while delivering exceptional support and training to enhance customer success for a leading SaaS platform. Collaborate cross-functionally and engage clients to drive growt...

Optimize enterprise compensation product strategies, aligning governance and delivery across advisor channels to enhance advisor engagement, retention, and scalability in a highly regulated environmen...