Customer Service Manager Jobs in Charlotte, NC

Join a dynamic team to manage strategic accounts, deepen client relationships, and drive revenue growth in enterprise sales. Utilize your expertise in complex solutions to exceed targets and deliver e...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Accelerate progress at key restaurant brands as their trusted CSM, guiding their success through tailored insights & strategic support. Manage a complex portfolio to maximize retention and growth in a...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Lead high-impact delivery teams as a Senior Manager, driving strategic initiatives and fostering agile excellence across the organization. Collaborate with stakeholders to align on objectives and ensu...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Transform customer experiences by driving success in cloud accounts, ensuring satisfaction, fostering loyalty, and maximizing revenue retention through proactive engagement and strategic support withi...

Elevate customer engagement and drive sales growth through strategic negotiations and data-driven insights. Collaborate with internal teams and external partners to optimize promotional efforts and en...

The Strategic Accounts Senior Customer Success Manager at Motive will serve as the primary contact for the company's largest customers, ensuring their successful implementation and ongoing satisfactio...

Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Empower strategic customers through exceptional service, fostering long-term partnerships and driving measurable value from connectivity solutions while collaborating across business functions to ensu...

Drive exceptional customer experiences by leading a high-performing team, ensuring effective communication and strategic improvements that align with business objectives and enhance team performance a...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Join a dynamic field operations team to enhance customer support and service delivery. Lead and develop technicians while managing schedules and resources to ensure high-quality service and efficient...

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...

Lead the charge in transforming a digital sales organization, collaborating with stakeholders to enhance growth with a focus on technology, training, and strategic relationship building. Drive broker...

Unlock potential by managing and optimizing customer engagement strategies through high-quality lifecycle marketing and CRM campaigns, driving guest acquisition, retention, and loyalty across digital...

Own end-to-end brand onboarding, enhancing client success and operational scalability through strategic initiatives, quality standards, and data-driven insights, while managing complex, cross-function...

Pioneer operational readiness for mission-critical projects. Lead turnover planning, risk evaluation, and stakeholder coordination to ensure seamless facility transitions and operational success while...

Lead the charge in product strategy and delivery, driving modernization and AI integration across investment risk and implementation functions to achieve impactful business outcomes within a dynamic...

Engage with us to shape customer success initiatives and drive growth through exceptional account management. Collaborate cross-functionally to enhance client satisfaction and optimize processes in a...

Elevate your career by driving client success as a Customer Program Manager. Use your healthcare expertise to deliver tactical project plans and enhance service quality for healthcare payer clients, o...