Customer Service Manager Jobs in Charlotte, NC

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

Elevate your career by driving new business growth in fulfillment services. Engage with clients to craft tailored solutions, achieve revenue targets, and foster partnerships. Thrive in a dynamic, cons...

Lead the charge in managing a high-performing Bulk Customer Success team to ensure successful fiber internet launches, deepen customer engagement, and foster lasting relationships in the multifamily s...

Accelerate progress at driving revenue through effective Sales Plays execution. Collaborate with cross-functional teams to design, launch, and optimize initiatives that align with go-to-market strateg...

Elevate customer relationships by driving AI solution adoption, ensuring effective onboarding, and providing strategic support to enhance user engagement across various departments while collaborating...

Empower client success through strategic relationship management and service delivery oversight. Drive governance, enhance service quality, and ensure client satisfaction for a portfolio of Oracle man...

Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...

Champion impactful partnerships by driving engagement and success with health system/provider networks. Utilize clinical research knowledge to foster collaboration among cross-functional teams and enh...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Join a transformative team to enhance insurance operations, driving excellence and compliance through strategic initiatives, cross-functional collaboration, and process improvement while mentoring a d...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...

Lead the charge in enhancing customer success by guiding post-sale engagement, ensuring clients effectively utilize our solutions, and advocating for their needs within the organization to drive satis...

Accelerate growth by managing key client relationships, driving sales strategies, and identifying leads within the construction market. Develop proposals, collaborate across teams, and ensure customer...

Accelerate growth by leading a dynamic sales team, driving customer acquisition, and enhancing strategies in eCommerce tax compliance to maximize value for clients and expand market share...

Join a dynamic team to drive growth and profitability in a consumer banking portfolio, enhancing customer experiences while leading and developing store personnel to achieve business objectives and de...

Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...

Unlock potential by guiding clients to maximize value from innovative solutions. Collaborate cross-functionally to drive adoption, engagement, and measurable outcomes, ensuring clients achieve their s...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Join a dynamic team as a Customer Success Manager driving product adoption, enhancing client relations, and contributing to strategic growth in the Marine Insurance sector through cross-functional col...

Advance client success through leadership and support of onboarding, training, and ongoing product adoption, ensuring top-notch user experiences and value from Business Intelligence solutions for stak...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Champion the execution of multi-channel CRM campaigns, leading a team to deliver high-quality customer communications while ensuring operational excellence and strategic alignment with business goals...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...