Customer Service Manager Jobs in Charlotte, NC

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Transform customer service through effective maintenance and engineering solutions. Manage diverse logistics and operational activities, leveraging your expertise to optimize service quality and timel...

Grow your career with a dynamic role focused on customer relationships and account management, ensuring customer satisfaction and identifying opportunities for growth and retention within a portfolio...

Join as a key leader overseeing operational excellence and service delivery for elite enterprise clients. Drive transformation through automation and strategic communication, enhancing customer experi...

Transform marketing performance through data-driven insights and financial accountability. Own data integrity, enhance reporting accuracy, and align cross-functional teams to optimize marketing invest...

Lead product strategy for a key area within Cards and Personal Loans, balancing customer needs and business objectives. Drive alignment and innovation while ensuring compliance and effective problem-s...

Unlock project success by leading service initiatives, ensuring seamless management from client inquiry to completion while collaborating effectively across functions and maintaining high customer sat...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Transform dealer success by managing MobileService+ operations, ensuring compliance, and enhancing customer experience. Collaborate with partners to boost performance and sustain program growth across...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Join a team that's committed to driving operational excellence across Services and Support. This role will establish systems and processes that enhance customer experiences while connecting efforts to...

Manage and grow CPG and Grocery client portfolios by identifying expansion opportunities, nurturing key relationships, and executing strategic plans for revenue retention and growth while collaboratin...

Join a team that's leading innovation in AI data collection operations. Oversee logistics, equipment, and site management for global programs, ensuring efficiency and compliance. Drive strategic initi...

Unlock potential by leading complex program management for high-speed data communications, ensuring excellence in delivery and customer satisfaction while fostering strong relationships and continuous...

Innovate customer engagement strategies to enhance operational efficiency and sustainability using IoT solutions. Collaborate cross-functionally, driving technical excellence and fostering relationshi...

Transform customer experiences by driving success in cloud accounts, ensuring satisfaction, fostering loyalty, and maximizing revenue retention through proactive engagement and strategic support withi...

Play a key role in driving customer success by managing a high-performing team, developing scalable strategies, and ensuring value realization for the Mid-Market Scale segment, all while enhancing cus...

Accelerate progress at the intersection of nutrition and healthcare, driving impactful client partnerships while managing a diverse portfolio. You'll ensure client satisfaction and program success thr...

Transform sourcing strategies and optimize vendor relationships while driving cost savings and compliance. Engage cross-functional teams to enhance supplier performance and streamline processes to sup...

Shape relationships by engaging with IT leaders at top enterprises, leveraging insights to craft strategies that enhance customer loyalty, drive revenue growth, and ensure alignment with customer need...

Unlock your potential in a hands-on role overseeing program P&L and financial reporting for a dynamic multi-site operations vertical. Drive process optimization, enhance governance, and ensure financi...

Empower strategic customers through exceptional service, fostering long-term partnerships and driving measurable value from connectivity solutions while collaborating across business functions to ensu...

Innovate analytical strategies and lead a team of analysts to drive Pro retention and customer care metrics. Translate data into actionable insights and support high-impact decision-making in a fast-p...

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...