Customer Service Manager Jobs in Charlotte, NC

Elevate your career by leading a dynamic team of customer service specialists, driving operational excellence, and enhancing customer experiences in a fast-paced call center environment. Your leadersh...

Drive exceptional customer experiences by leading a high-performing call center team, ensuring operational efficiency, and fostering a culture of service excellence while leveraging data for continuou...

Manage client relationships and operational activities to drive success, retention, and growth of healthcare products. Collaborate across teams, optimize performance, and ensure client needs are met w...

Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...

Lead the charge in maximizing productivity and service quality in our dealership's service department. Inspire your team, establish service standards, and ensure customer satisfaction, contributing to...

Engage and lead a dynamic customer success team, driving retention and growth. Collaborate cross-functionally to enhance customer experiences and maximize lifetime value while shaping strategic retent...

Manage and grow a high-performance service team, overseeing project execution and enhancing operational processes. Ensure customer satisfaction and effective communication between departments while dr...

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

Drive unparalleled customer success by leading a team focused on enhancing SMB engagement, retention, and satisfaction. Collaborate cross-functionally to ensure a high-performing, seamless customer ex...

Manage resources and logistics for on-site services and maintenance, ensuring timely resolution of customer needs while overseeing maintenance facilities and engineering. Utilize operational judgment...

Elevate customer solutions by managing service agreements and sales. Drive relationship-building activities and cross-functional collaboration to modernize HVAC equipment, ensuring customer satisfacti...

Drive customer success by managing relationships and providing technical guidance. Collaborate cross-functionally to ensure seamless onboarding and resolution of issues. Advocate for customers to enha...

Drive success by managing a portfolio of dealerships, leveraging insights to enhance their performance and achieve revenue goals. You'll build strong relationships and deliver tailored strategies whil...

Unlock potential by leading daily operations in a centralized broadcast hub, ensuring on-air integrity and managing a dedicated team to deliver exceptional service during live events and training init...

Elevate customer success through strategic partnerships and value creation, enhancing client relationships and driving operational efficiency. Collaborate across teams to deliver impactful solutions a...

Lead the charge in delivering exceptional digital services by managing a high-performing team. Drive continuous improvement and optimize client interactions across multiple support channels to enhance...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Empower enterprise customers by providing tailored experiences and support. Drive measurable value through strong relationships, strategic insights, and collaboration across teams to enhance product a...

Transform the landscape of corporate communications by leading multi-channel strategies, managing media relations, and driving executive visibility efforts to strengthen the company’s reputation and s...

Join our dynamic Customer Support team as a Customer Escalation Manager to effectively oversee and resolve intricate customer escalations, ensuring a seamless experience while collaborating across tea...

Elevate your career by leading complex, high-impact projects that drive business value and align with strategic goals, enhancing your project management expertise in a dynamic enterprise environment...

Transform team dynamics as you lead the Inside Sales Representative group, driving high customer engagement, operational excellence, and sales growth across North America while ensuring alignment with...

Lead the Customer Success team to build strong relationships, ensure client satisfaction, and drive product adoption and retention. Collaborate with stakeholders to align business goals, deliver value...

Empower a dynamic support team to deliver exceptional customer care while driving process improvements and engaging cross-functional partners in the healthcare tech landscape. Your leadership will sha...

Partner with us to enhance dealer relationships and optimize OnStar services. Leverage data and insights to drive growth and elevate customer experience across your territory while ensuring seamless e...