Customer Service Manager Jobs in Chapel Hill, NC

Join a team that drives transformation of physical operations through innovative IoT solutions, partnering with top enterprises to enhance safety, efficiency, and sustainability while navigating a dyn...

Drive customer success by managing a portfolio of complex accounts, maximizing software value, and building strong relationships to ensure client satisfaction and revenue growth in a fast-paced, entre...

Unlock the potential of data-driven marketing by leading audience segmentation, campaign strategies, and performance analysis to enhance engagement and boost revenue across multiple communication chan...

Lead the charge in driving product strategy for advanced optimization and network analytics, collaborating with cross-functional teams to enhance user experience and deliver innovative analytic soluti...

Lead the charge in optimizing algorithmic product strategy, ensuring impactful analytics drive decisions across industries by translating complex requirements into user-friendly solutions that deliver...

Optimize customer experiences by managing strategic accounts, fostering growth, and driving retention. Collaborate with cross-functional teams to ensure customer success while gathering feedback to en...

Take ownership of optimizing category spend through strategic sourcing and supplier management, ensuring alignment with business goals while mitigating risks and enhancing supplier performance and col...

Join a dynamic team to manage strategic accounts, ensuring customer success through tailored strategies, relationship building, and proactive collaboration to enhance satisfaction and drive growth acr...

Join a team that leads transformational enterprise sales strategies, driving revenue growth and enhancing customer relationships. Strategically oversee a sales team dedicated to achieving ambitious ta...

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

Optimize service delivery performance by leading a team, managing accounts, and ensuring effective operations to drive revenue and meet district needs while maintaining high-quality customer experienc...

Create a proactive customer experience engine by building processes, tools, and insights. Lead cross-functional initiatives, synthesize customer feedback, and manage operational teams to enhance custo...

Elevate customer success through proactive engagement and partnership in the Employee Benefits sector, managing the journey from onboarding to renewal while driving adoption and strategic relationship...

Drive operational excellence by leading a team of claims adjusters, enhancing processes, fostering employee engagement, and optimizing service quality in the auto claims sector...

Take ownership of daily operations for a customer service team, ensuring high-quality support and satisfaction. Mentor staff, resolve escalated issues, and collaborate with cross-functional teams to e...

Optimize customer service excellence by leading a dynamic team, driving performance, and ensuring satisfaction. Cultivate talent and enhance processes for continuous improvement while adapting to evol...

Drive critical product insights and initiatives by partnering with Product & Engineering leadership. Own key metrics, build operational artifacts, and champion cultural principles to enhance customer...

Lead the charge in maximizing customer success by driving system performance through collaboration with engineering and operations, ensuring seamless automation integration and continuous improvement...

Drive compliance excellence by overseeing testing, monitoring, and policy support. Lead a team to ensure regulatory adherence, enhance communications, and manage operational challenges while collabora...

Lead efforts to resolve escalated customer issues by coordinating with engineering, product, and support teams. Build processes for escalation management; leverage data to improve customer recovery st...

Lead data-driven audience strategies and segmentation to optimize marketing campaigns. Collaborate across teams to enhance engagement and revenue through effective targeting and performance analysis...

Drive customer success by enhancing travel management solutions, fostering client engagement, and boosting adoption of digital tools for optimal performance. Collaborate cross-functionally to support...

Grow your career with a dynamic team focused on enhancing customer success through effective leadership and innovative strategies. Drive revenue growth while managing key accounts and fostering long-t...

Lead initiatives to enhance member experience through effective management of contact center technologies and digital platforms. Drive operational excellence by optimizing service delivery, data analy...

Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...