Customer Service Manager Jobs in Cambridge, MA

Unlock potential by leading a dynamic claims team in day-to-day operations, ensuring adherence to regulatory standards while enhancing both performance and customer satisfaction through effective coac...

Join a team that's vital in managing daily claims operations, overseeing staff performance and customer satisfaction, while ensuring compliance with regulations and implementing best practices for a h...

Transform data product solutions with a senior management role driving innovation and execution across global teams. Lead product development while fostering a culture of excellence and continuous imp...

Advance healthcare quality by implementing utilization management strategies. Analyze data for provider enhancement and member satisfaction, while promoting efficient care delivery through collaborati...

Engage in high-impact initiatives driving applied AI growth through strategic analysis and operational governance, ensuring robust frameworks and actionable insights for senior leadership across globa...

Shape the future of Merchant Services by driving business growth through strategic client consultations and customized payment solutions. Lead initiatives to enhance efficiency and profitability for l...

Create an exceptional sports bar experience by leading a dynamic team, managing operations, and optimizing guest satisfaction while driving profitability and a vibrant atmosphere during peak game time...

Shape the future of product management by driving telephony and contact center strategies, prioritizing customer needs, and leveraging AWS Connect to ensure optimal solutions for business objectives a...

Take ownership of global EHS and Quality software implementations, driving project success through effective management of diverse stakeholders and meticulous execution of project timelines, budgets...

Unlock growth by managing key broker accounts and developing tailored environmental solutions. Collaborate with internal teams to enhance service offerings, ensuring client satisfaction and market rel...

Transform customer experience strategies by collaborating with stakeholders to enhance operational efficiency in large health systems, driving adoption and success of innovative cardiac monitoring sol...

Drive your career forward by leading enterprise data management initiatives. You'll establish standards, oversee cross-functional teams, and enhance MDM and Reference Data capabilities in a dynamic bi...

Shape enterprise policy governance, ensuring compliance and accuracy while leading a dedicated team to enhance risk management strategies and support board governance activities. Collaborate across fu...

Lead the charge in title examination, ensuring accurate commitments and policies while evaluating risks for commercial transactions. Collaborate with clients and stakeholders to deliver stellar servic...

Champion operational excellence by ensuring maximum performance and reliability of ABB Medium Voltage drives and motors. Drive effective customer relations and lead maintenance strategies at a major L...

Unlock potential by driving innovative marketing transformations in the Life Sciences sector. Work closely with clients to design, implement, and enhance their organizational capabilities, ensuring op...

Join a team that's shaping the future of product design by leading multiple design programs, managing client relationships, and fostering talent. You will create high-quality, scalable experiences whi...

Drive the future of retail media by leading ad quality systems, optimizing auctions and marketplace dynamics while partnering with machine learning teams to directly impact the ads ecosystem...

Oversee multiple electrical testing and maintenance projects, ensuring they stay on schedule and within budget through effective coordination with staff and clients, and by conducting trainings and qu...

Empower the future of clinical care by leading a multidisciplinary team to ensure quality patient experiences and support strategic initiatives aimed at enhancing care delivery. Collaborate and innova...

Lead the strategic development of omni-channel platforms, ensuring seamless customer experiences and robust architecture while mentoring technical teams and driving innovation in integration and cloud...

Transform your career by leading a district of high-production retail stores, overseeing operational excellence and driving sales growth while mentoring future leaders in a dynamic environment...

Drive customer engagement and retention through innovative lifecycle marketing strategies, leveraging expertise in Klaviyo to enhance direct-to-consumer and business-to-business communications for sus...

Drive advanced analytics and automation solutions to enhance pricing, category strategy, and decision-making. Collaborate with leaders to translate data into actionable insights while leading a team f...

Transform your career by leading a dynamic team in a high-volume environment, enhancing guest experiences through culinary excellence and exceptional service while driving financial success and foster...