Customer Service Manager Jobs in Cambridge, MA

Collaborate with us to lead innovative digital marketing strategies, merging creative and analytical insights to maximize engagement across paid channels. You’ll drive performance, testing, and unifie...

Take ownership of workforce analytics by transforming complex HR data into actionable insights. Partner with global teams to bolster reporting capabilities and drive strategic decisions that enhance o...

Lead and optimize North American payroll operations, ensuring compliance and accuracy while coaching a dedicated team. Collaborate across functions to refine processes and make a significant impact on...

Drive sales excellence by leading a dynamic automotive sales team, developing strategies to achieve targets, and fostering exceptional customer relationships for overall dealership success...

Unlock potential by leading insights strategies that drive growth through data analysis, collaboration with cross-functional teams, and presentations that influence key decisions in retail and categor...

Lead the charge in defining compelling brand narratives that elevate your company's voice in the AI GTM landscape. Collaborate across teams to craft cohesive content that engages audiences and drives...

Elevate pricing strategies to drive growth in a fast-paced global environment. Partner with cross-functional teams and lead testing and optimization initiatives that enhance customer value and support...

Accelerate community growth by overseeing property management operations, ensuring compliance, driving financial performance, and fostering resident relationships. Lead a dedicated team to manage mult...

Shape the digital product landscape by managing the full product lifecycle, integrating AI-driven enhancements, and collaborating with cross-functional teams to deliver user-centric solutions that ali...

Drive revenue growth as a Senior Manager, leading annuities sales to establish a high-performing team and a robust operational framework. Collaborate cross-functionally to influence product strategy a...

Engage with clients to enhance account management, drive retention strategies, and ensure satisfaction. Develop relationships and coordinate internal resources to maximize client value while achieving...

Lead the charge in optimizing global supply chain processes to ensure reliable product availability while balancing inventory and cost. Collaborate with cross-functional teams to execute effective pro...

Join our dynamic team as a technical leader to shape a scalable commercial strategy. Drive revenue growth, expand market presence, and build effective cross-functional partnerships that enhance our in...

Pioneer innovative merchant experiences by leading product strategy and roadmap development for an AI shopping platform, ensuring seamless onboarding, integration, and insights that enhance retailer e...

Champion customer success by leading enterprise solution implementations with Adobe Experience Cloud. Collaborate across teams, own project deliverables, and ensure value-driven outcomes in a complex...

Shape the future of client success by managing strategic relationships, driving growth initiatives, and ensuring outstanding outcomes for enterprise clients through a consultative approach and innovat...

Join a team that's dedicated to delivering exceptional client service in Investor Services. As a leader, you'll manage and mentor your team while engaging with institutional clients to ensure complian...

Optimize our HVAC installation operations while leading a skilled team to ensure exceptional customer experiences, fostering a culture of accountability, safety, and continuous improvement in resident...

Transform data-driven decision-making through effective service analytics and contract management. Partner cross-functionally to enhance operational performance and customer satisfaction by implementi...

Lead inventory control strategy for new manufacturing sites, ensuring operational readiness and scalable processes. Collaborate cross-functionally to guarantee site launches are successful and on trac...

Shape the future of customer acquisition by leading impactful B2B campaigns. Collaborate across teams to drive engagement and optimize strategies for enhanced lead generation in the power and technolo...

Drive transformational growth in the power and tech sectors by leading integrated campaigns that optimize customer acquisition. Collaborate with cross-functional teams to deliver impactful strategies...

Lead the charge in optimizing operational excellence within health services. Engage with clients to identify strategic opportunities, implement innovative solutions, and mentor teams, driving impactfu...

Transform your career by leading market strategy execution and driving sales performance across key channels. Collaborate with distributor partners and internal teams to leverage data insights for gro...

Elevate enterprise marketing by crafting compelling narratives that drive complex deals. Collaborate with sales teams to translate technical details into accessible business value content, enabling im...