Customer Service Manager Jobs in Buffalo, NY

Lead the charge in delivering superior soft services across a diverse regional portfolio, ensuring compliance, quality, and client satisfaction while managing transitions and preparing for future grow...

Drive success by leveraging strong client relationships and sales acumen to expand our sample management services in pharma and academic markets, ensuring exceptional customer service and achieving sa...

Manage customer outcomes from onboarding through to renewal, driving success via strategic engagement and value realization. Be the go-to advisor ensuring alignment with business goals and optimizing...

Lead our digital growth initiatives by innovating and optimizing AI automation, multi-channel marketing strategies, and conversion processes to enhance client engagement and revenue generation across...

Engage mid-market public safety customers by championing implementation, usage, and expansion initiatives. Collaborate with technical teams to align customer needs with innovative solutions, improving...

Unlock potential by leading the governance and scaling of maintenance systems across automated warehouse operations, ensuring planning standards and execution discipline enhance uptime and cost contro...

Empower your career by leading a team focused on mid-market customer success, enhancing retention, and driving revenue growth. Oversee a high-performing unit by setting standards for engagement and de...

Join a dynamic team and lead the quality management efforts to enhance processes and ensure compliance with ISO 9001:2015. Drive continuous improvement while collaborating with departments to foster a...

Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...

Engage your career with a forward-thinking role that shapes financial communications, integrating strategy with technology to elevate brand narratives and capture investor interest while driving growt...

Lead workforce planning and operations for a 24/7 multi-channel contact center, ensuring effective staffing and service levels while optimizing systems in a dynamic remote environment. Foster collabor...

Lead a team dedicated to overseeing effective payroll tax operations across multiple states, ensuring compliance and accuracy while managing high-volume employer accounts and fostering continuous impr...

Build impactful data architectures that empower AI-driven business intelligence. Collaborate with cross-functional teams to design scalable solutions, enabling self-serve reporting and actionable insi...

Transform client relationships as you oversee account management, ensuring exceptional service delivery and retention while leading a dedicated team in a dynamic environment focused on growth and oper...

Empower enterprise clients through strategic account management, driving renewals, upsells, and measurable value. Champion customer success by fostering executive relationships, ensuring alignment, an...

Join us to engage with clients on procurement improvements, manage project workstreams, drive strategic sourcing, and lead teams to optimize supply chain effectiveness. Your expertise in consulting an...

Join a team that's driving a robust data privacy program across the US. You'll ensure compliance, champion privacy awareness, and manage risks in a dynamic regulatory landscape, collaborating with var...

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

Lead and optimize accounting operations for insurance transactions, ensuring compliance with regulations while managing a team. Collaborate cross-functionally for accurate reporting and drive digital...

Elevate your career by managing accounts, ensuring retention, and leading a dedicated team. Utilize your expertise to resolve complex issues while delivering exceptional customer service in a collabor...

Join a team that's committed to enhancing client experiences and achieving operational excellence. As a key player, you'll leverage your expertise to empower customers and drive Profitable Growth acro...

Pioneer client success by managing strategic partnerships and driving platform adoption. Collaborate across teams to enhance account health and revenue, ensuring a high-touch experience for Mid Market...

Transform infrastructure engineering by delivering strategic solutions that align technology with business goals. Lead cross-functional teams and drive operational excellence in a hybrid environment t...

Champion operational excellence by leading daily performance, ensuring safety, compliance, and efficiency while fostering employee development and enhancing customer relations to drive sustainable gro...

Accelerate progress at the forefront of business banking by driving the integration of advanced payment processing and treasury management capabilities within a leading digital banking environment, co...