Customer Service Manager Jobs in Boxborough, MA

Champion end-to-end service delivery across IT projects, ensuring seamless onboarding, exceptional quality, and proactive leadership of cross-functional teams while managing project financials to driv...

Unlock potential by defining frameworks and processes that streamline revenue operations, enhance team collaboration, and improve customer journeys, driving a high-impact revenue function as part of a...

Empower your career by leading a dynamic team of Sales Development Representatives. Drive outbound prospecting efforts, enhance talent capabilities, and help align marketing strategies with effective...

Join a team that's dedicated to ensuring our strategic accounts thrive through expert guidance, strong customer relationships, and data-driven strategies, while fostering growth, retention, and meanin...

Optimize safety by leading EHS initiatives, fostering compliance, and enhancing workplace culture while engaging stakeholders. Drive continuous improvements and ensure effective safety program impleme...

Unlock potential by driving digital operations and service enablement across Managed Services. Lead efforts in automation, observability, and AI technologies to enhance service performance, promote ef...

Explore new digital strategies to enhance guest engagement through optimized experiences across multiple platforms, driving growth in traffic and conversions while utilizing data-driven insights withi...

Transform operations as you oversee branch efficiency, ensuring compliance and safety while leading teams to success. Drive daily processes and foster an engaged workplace culture. Empower safety and...

Bring your expertise to a strategic finance role partnering with IT leaders, driving financial planning, forecasting, and performance management. Support decision-making through insights and improve p...

Transform operations by overseeing reconditioning lines, ensuring production goals are met while driving continuous improvement, fostering team growth, and upholding safety standards in a dynamic envi...

Join a team that's passionate about marketing and communications! Drive strategic initiatives and manage vendors to elevate creative output, ensuring alignment across channels. Your expertise will hel...

Explore new horizons with a key role enhancing order-to-cash processes. Drive operational excellence and system improvements for user experience while managing cross-functional collaboration and deliv...

Oversee comprehensive client gift planning services, ensuring high-quality delivery and client engagement while collaborating with internal teams to address client needs effectively and proactively...

Transform operational maturity and governance within a Global Capability Center, driving program leadership, stakeholder alignment, and continuous improvement initiatives to enhance service delivery a...

Elevate operational excellence as you lead program governance and oversee the Global Capability Center's Operate Phase, driving service delivery and continuous improvement while collaborating with cro...

Drive effective onboarding and enablement for SDRs, managing multiple projects while enhancing skills and strategies that accelerate ramp-up and improve pipeline generation. Collaborate with teams to...

Accelerate the content automation strategy by implementing innovative solutions for slide and template generation, ensuring quality and brand alignment. Collaborate with cross-functional teams to enha...

Shape the future of education by leading go-to-market strategies for innovative Science products. Collaborate with cross-functional teams to create impactful messaging, drive sales enablement, and sup...

Join a team that's driving the future of manufacturing by leading MES projects, designing solutions, and cultivating talent in a collaborative environment for impactful implementation and client engag...

Join a team that's dedicated to delivering outstanding client service by managing and executing programs effectively. Leverage your expertise to drive client satisfaction and operational excellence ac...

Drive operational excellence by overseeing program activities and managing internal teams and subcontractors to ensure compliance with service agreements in a dynamic utility environment. Foster colla...

Drive impactful marketing strategies to elevate brand presence and enhance client engagement. Collaborate with cross-functional teams to develop innovative campaigns that increase revenue and optimize...

Shape the future of logistics operations by optimizing freight flow and managing key stakeholder relationships in a fast-paced environment. Lead initiatives for process improvements to ensure timely d...

Champion strategic procurement initiatives to optimize spend categories, driving substantial cost reductions and productivity improvements while collaborating with cross-functional teams to enhance qu...

Drive impactful services engagements that align technical solutions with customer success in a remote, collaborative environment. Shape proposals and enhance partnerships to achieve measurable busines...