Customer Service Manager Jobs in Boston, MA

Lead the charge in corporate accounting operations, ensuring timely GAAP-compliant month-end closes and accurate financial reporting while collaborating cross-functionally to enhance financial process...

Join a team that drives sales growth by providing tailored solutions to SMB and Strategic customers. You'll leverage industry expertise and customer relationships to identify opportunities and enhance...

Optimize client relationships and engagement as you drive satisfaction and retention through strategic insights, reporting, and cross-functional collaboration, influencing client growth in a dynamic...

Lead the charge in driving cloud consulting projects with a diverse team. Manage budgets, plans, and client relationships to deliver innovative solutions for transformation and optimization through be...

Lead the charge in cloud consulting projects, ensuring seamless transformation, migration, and optimization in a dynamic remote environment. Collaborate with diverse teams to drive efficiency and deli...

Empower customer success through proactive relationship management, strategic insights, and tailored solutions to maximize satisfaction and drive growth, ultimately transforming customer experiences a...

Manage delivery of managed services for a client portfolio, ensuring operational excellence, fostering team collaboration, and driving client satisfaction through effective service delivery and relati...

Advance growth by managing high-value B2B tech accounts, driving upsells, and breaking into new business areas within a global portfolio to achieve revenue targets and enhance customer relationships...

Grow your influence by driving sales performance enhancements through strategic training and collaboration in retail environments. Lead field training efforts, identify growth opportunities, and empow...

Lead and inspire a dynamic Claims Unit, managing multiple teams to enhance performance, ensure compliance, and drive continuous improvement. Partner with management to develop talent and deliver excep...

Empower our customers by optimizing their operations with tailored solutions. Collaborate cross-functionally, strategizing to solve challenges and drive success in a dynamic, growth-oriented environme...

Champion the management of claims across multiple jurisdictions, ensuring effective oversight and analysis. Negotiate settlements and provide critical insights to stakeholders while fostering a collab...

Elevate client relationships by ensuring exceptional service delivery and operational excellence. Collaborate with cross-functional teams to resolve issues and enhance client experiences while driving...

Serve as a Senior Manager to oversee 3PL distribution processes, enhancing operational efficiency and customer satisfaction through strategic partnerships and process improvements in specialty pharmac...

Engage in high-severity escalation management, driving cross-functional coordination and customer advocacy. Enhance customer retention and trust through effective communication, systemic improvements...

Engage with a diverse commuter rail system, steering customer experience strategy and ensuring exceptional service delivery during operations and disruptions. Lead a dedicated team to reinforce qualit...

The Sr. Operations Manager is responsible for overseeing all budgetary, people development, and operational objectives within a Fulfillment Center. This role involves managing a team of Operations and...

The Sr. Operations Manager is responsible for overseeing all budgetary, people development, and operational objectives within a Fulfillment Center. This role involves managing a team of Operations and...

Oversee and elevate a high-performing WasteX team, driving operational excellence, strategic client management, and a robust culture of leadership development to support rapid growth and maintain top...

Unlock potential by transforming customer service solutions through strategic analysis, innovative technology integration, and strong leadership while partnering with clients to enhance customer exper...

Champion innovation by leading product marketing initiatives that drive market impact. Collaborate with cross-functional teams to create compelling messaging and strategic go-to-market plans, position...

Partner with us to elevate customer experience by leading our call center operations. Oversee a dedicated team, drive coaching initiatives, manage escalations, and collaborate with departments to ensu...

Bring your expertise to execute and enhance data management processes, ensuring the integrity and readiness of commercial data for analytics, reporting, and decision-making. Collaborate with teams to...

Support branch success by coordinating operations to ensure quality service, safety, and compliance. Leverage leadership to motivate teams, drive business initiatives, and achieve financial objectives...

Transform sales performance by leading and developing a high-performing team, driving customer relationships and product rollouts, while setting strategic direction to achieve ambitious growth targets...