Customer Service Manager Jobs in Boston, MA

Execute impactful utility maintenance programs by managing projects from start to finish, while ensuring client satisfaction and compliance. Collaborate with teams to drive success in a dynamic enviro...

Manage Paid Social performance end-to-end by crafting strategies, optimizing campaigns, and ensuring high-quality customer acquisition. Collaborate across teams to enhance creative impact and drive me...

Shape the future of IoT by driving complex sales to mid-sized customers, forging impactful relationships, and leading the charge in the digital transformation of essential industries. Enjoy a fully re...

Lead multiple process improvement teams using Lean-Six Sigma to enhance operations. Collaborate with leadership to drive sustainable improvements, coach project teams, and ensure high standards of exe...

Drive process improvement initiatives using Lean-Six Sigma to enhance operational efficiency, manage multiple projects, and collaborate with leadership. Coach teams towards sustainable practices deliv...

Drive collections performance through effective leadership of a diverse team. Focus on achieving key metrics like Days Sales Outstanding (DSO) while fostering a culture of continuous improvement and a...

Advance your career by leading a dynamic collections team, driving performance improvements and reducing Days Sales Outstanding in a high-growth environment that values operational excellence and cust...

Innovate the future of product development by driving vision and roadmaps, collaborating with stakeholders, and enhancing customer experiences across platforms to deliver exceptional outcomes and driv...

Lead the SEO team in strategy development, client relations, and quality control. Manage personnel and oversee audits while enhancing team capabilities. Foster cross-department collaboration to achiev...

Shape operational outcomes by driving data insights into action, ensuring analytics are effectively utilized to transform decision-making processes within the contact center and back-office functions...

Transform operations by overseeing reconditioning lines, enhancing production processes, and fostering team development. Drive performance metrics while ensuring compliance with safety standards and i...

Manage and deliver strategic communications for litigation and regulatory matters. Collaborate with Legal and C-suite peers, ensuring alignment between legal strategy and public voice while leading cr...

Engage with stakeholders to drive product vision and roadmap, oversee development execution, and maximize client satisfaction through innovative financial solutions. Leverage expertise in Retirement/W...

Engage with a dynamic team to lead business information solutions across data and analytics. Utilize your expertise to analyze, design, and support data management strategies that drive impactful deci...

Champion data solutions by leading complex analytics projects, optimizing business information management, and ensuring high-quality data insights across various functions. Engage effectively with sta...

Join a dynamic team where you'll manage projects from pre-sales to delivery, ensuring customer satisfaction while maintaining high standards for quality, profitability, and innovation in automation te...

Champion financial strategy through in-depth analysis, forecasting, and departmental collaboration to enhance decision-making for operational excellence and budget achievement in a remote environment...

Transform your career by leading impactful marketing initiatives in Financial Services. Collaborate with cross-functional teams, develop compelling content, and drive customer engagement to position o...

Reimagine the content lifecycle as a strategic leader driving demand generation through innovative messaging across channels, crafting unique customer journeys while collaborating with cross-functiona...

Lead and unify the national Dealer Finance Platform, driving strategy and growth across diverse sectors. Shape team capabilities and strengthen relationships for risk-adjusted returns, while collabora...

Grow your career by building strategic relationships that drive growth, retention, and value realization across diverse member organizations. Collaborate with cross-functional teams to deliver high-im...

Empower high-performing agile teams by leading and scaling agile practices, driving operational excellence, and ensuring successful delivery of key initiatives in a collaborative, fast-paced environme...

Elevate inside sales performance by leading a team to enhance customer satisfaction, streamline processes, and drive revenue growth through collaborative initiatives and efficient operations managemen...

Unlock potential by leading eDiscovery projects, optimizing client solutions, and enhancing team capabilities. Drive project delivery efficiency, cost reduction, and client satisfaction through effect...

Shape legal strategy for a global Customer Success team by leading contract negotiation, dispute resolution, and compliance, empowering commercial teams through streamlined processes and self-service...