Customer Service Manager Jobs in Boston, MA

Shape the future of customer service in automotive by leading a dynamic team. Oversee operations, enhance customer satisfaction, and drive department profitability while maintaining strong relationshi...

Engage in strategic oversight of data-driven decision-making across credit risk, business strategy, and finance. Collaborate with stakeholders to ensure compliance and accuracy in reporting while enha...

Drive your career by leading marketing operations and AI-powered strategies. This role integrates marketing, sales, and data to advance pipeline performance and enhance customer journeys through autom...

Strategize growth and retention for a portfolio of Mid-Market clients. Drive expansion through account planning and relationship development, whilst identifying new revenue opportunities and maximizin...

Engage customers to enhance their experience and ensure satisfaction through effective onboarding, relationship management, and strategic account oversight. Utilize data insights to mitigate risks and...

Drive your career forward by developing key partnerships and engaging Salesforce teams to create compelling solutions in the Financial Services sector. Leverage your sales skills to shape leads, manag...

Advance the Purchase Path roadmap by enhancing cart and checkout experiences. Collaborate with cross-functional teams to deliver member-focused solutions and optimize the shopping journey using Agile...

Drive generator reliability by providing expert technical support, leading problem-solving sessions, and optimizing outage performance for improved efficiency throughout the ITR cycle...

Empower growth by cultivating relationships with key Financial Institutions, driving lead generation, analyzing sales strategies, and elevating brand presence in new markets while achieving year-end r...

Oversee all financial and accounting activities, managing budgets, payroll, forecasting, and reporting while collaborating with senior management to achieve financial targets and ensure compliance wit...

Lead recruitment and development of high-performing management teams to exceed sales and profitability goals while ensuring top-tier customer experiences aligned with brand standards and operational e...

Lead the charge in developing and executing strategies that enhance customer satisfaction and loyalty, while optimizing the entire customer journey across departments to align with overall business ob...

Transform client relationships by managing accounts and driving new business, utilizing an extensive product line to create tailored solutions and enhance customer satisfaction through strategic plann...

Drive financial accuracy and team success by leading accounting operations, ensuring compliance, and fostering process improvements within a dynamic organization that values strategic financial insigh...

Lead the charge in enhancing digital experiences for travelers. Own the product strategy to solve key customer issues, utilizing data and technology to drive impactful outcomes and improve user intera...

Manage accounting activities across multiple entities, ensuring compliance with U.S. GAAP and company policies. Drive financial reporting, supervise staff, and partner with regional teams for timely...

Drive AI-powered solutions that enhance agent workflows, defining strategy, managing cross-functional teams, and ensuring compliance to improve call handling efficiency and outcomes in high-pressure e...

Lead client engagement by providing expert guidance in charitable gift planning. Develop comprehensive solutions to enhance client satisfaction while delivering high-quality services and educational c...

Discover an opportunity to lead and enhance merchant onboarding and operations. Guide teams through complex payment processes, ensuring compliance and elevating the merchant experience from start to f...

Champion operational excellence in retail by collaborating cross-functionally, streamlining processes, and enhancing communications to drive successful initiative execution and support growth objectiv...

Drive the product marketing strategy to shape market understanding and sales success for innovative technology solutions. Own messaging, positioning, and sales enablement for multiple buyer segments i...

Accelerate growth by executing engaging field marketing programs that drive pipeline and ROI. Collaborate with sales and lead events to enhance brand presence and client interaction in key markets, en...

Shape the future of sustainability by leading impactful measurement and reporting initiatives. Collaborate strategically with cross-functional teams to enhance transparency and community engagement, a...

Lead strategic demand generation initiatives to shape market presence, leveraging AI tools and data-driven insights to engage targeted enterprise grocery retailers effectively. Drive cross-channel cam...

Empower your career by leading FP&A operations, enhancing financial insights, and driving strategic decisions. Collaborate across teams to improve financial systems and reporting, ensuring alignment w...