Customer Service Manager Jobs in Boston, MA

Lead the charge in product strategy and execution, driving complex product outcomes through collaboration, data-driven decision-making, and the ability to navigate cross-functional teams effectively f...

Grow your career with a pivotal role in ensuring compliance and quality through effective business process management. Collaborate on strategic initiatives and enhance operational efficiencies in a dy...

Lead the charge in managing complex telecommunications construction projects, ensuring adherence to budget, schedule, and quality standards while collaborating with teams and clients for successful ou...

Lead impactful Virtual F&I Standardization projects by collaborating with teams to meet customer needs, ensuring project milestones, and managing accounting processes effectively for optimal customer...

Lead the charge in transforming customer identity and authentication experiences. Oversee strategy and execution for a next-gen platform, aligning security and customer needs while driving measurable...

Lead the strategy and execution of a centralized customer identity platform, enhancing authentication and identity verification for improved trust, reduced friction, and strong fraud defenses across d...

Empower key client relationships within the healthcare industry by managing service delivery, training staff, and ensuring compliance. This field role requires local travel and collaboration with inte...

Drive customer engagement and retention by developing strategic marketing initiatives that enhance lifetime value. Collaborate across teams to ensure seamless customer journeys and leverage insights t...

Manage the product vision and strategy for AI-enhanced equipment diagnostics. Drive user adoption and streamline workflows for technicians, ensuring valuable experiences with intelligent solutions acr...

Lead the charge in transforming client solutions via innovative software and service implementations in the media sector. Drive performance, foster collaboration, and ensure exceptional delivery while...

Lead the charge in aligning supply chain strategies for the Foods & Beverage sector, ensuring seamless execution of commercialization plans and product readiness for dynamic market demands across cros...

Accelerate progress by driving revenue growth and compliance within a dynamic remote environment. Build partnerships with providers across your territory, enhancing performance through strategic recru...

Shape billing processes and enhance accuracy through audits, validations, and data analysis. Collaborate cross-functionally to drive compliance, efficiency, and continuous improvement in the Opportuni...

Lead the charge in ensuring billing accuracy and compliance across the O2C lifecycle. This pivotal role emphasizes process improvement, audits, and risk management to enhance operational efficiency an...

Lead the charge in managing complex commercial casualty claims, providing strategic oversight and fostering a high-performing team. Drive improvement in claims outcomes, enhance customer experiences...

Elevate your career by leading operational compliance and risk management in a dynamic, multi-state organization. Drive efficiencies, manage centralized systems, and ensure smooth regulatory adherence...

Lead a dynamic team of client service and QA professionals to deliver exceptional support. Drive operational excellence in a fast-paced financial services environment, ensuring superior client experie...

Drive innovation by leading product management initiatives within a global logistics team, overseeing product lifecycle, stakeholder collaboration, and customer-focused enhancements to ensure effectiv...

Explore new product opportunities while leading strategy and execution for innovative tax solutions. You'll enhance user experiences, ensure compliance, and drive core enhancements for a critical soft...

Transform marketing strategy and analytics through data-driven insights, leading product vision and roadmap delivery. Collaborate cross-functionally to drive measurable outcomes and innovation in medi...

Partner with us to drive customer success by managing strategic accounts, optimizing sales strategies, and leading cross-functional teams to achieve growth targets through innovative SAP solutions and...

Join a team that's dedicated to managing IT incidents, ensuring swift resolutions and maintaining high service quality while collaborating with various support tiers to enhance system efficiency and c...

Take ownership of logistics operations by shaping team dynamics, implementing optimal workflows, and ensuring compliance with quality and safety standards to drive high performance and foster a cultur...

Join a dynamic team to implement effective plans, manage productivity, and develop talent while maintaining quality and safety standards. You'll play a vital role in achieving operational goals and en...

Lead the charge in managing a regional portfolio of multi-tenant industrial properties, ensuring operational excellence and high-quality tenant service while mentoring a dynamic property management te...