Customer Service Manager Jobs in Boston, MA

Accelerate progress at a dynamic sales team by leading efforts, building a thriving environment, and driving team success through coaching and strong communication in a completely remote setup...

Optimize global paid media campaigns across major platforms, driving strategy through execution and analysis. Collaborate with cross-functional teams in a dynamic environment to enhance targeting and...

Elevate project delivery by leading complex initiatives from concept to completion. Manage resources, mitigate risks, and ensure timely, budget-conscious, high-quality outcomes while fostering communi...

Join us to build and maintain professional relationships while driving innovative technology solutions for customers across your defined territory, ensuring sustainable growth and maximizing sales per...

Empower product understanding and adoption through clear messaging and strategic go-to-market execution. Collaborate across teams to drive initiatives that elevate product positioning, enhance custome...

Drive operational excellence and talent development in customer service. Lead and coach frontline managers, execute strategic initiatives, and ensure high-quality service delivery to enhance customer...

Lead the charge in ensuring compliance and traceability in pharmaceutical trade operations, managing serialization integrity and optimizing inventory across distribution networks while serving as the...

Elevate your career by driving impactful sales strategies for consulting services across diverse sectors. Own the entire sales process, engage with customers, and develop tailored solutions that maxim...

Drive alignment between business strategy and IT for Commercial and Medical Affairs, enhancing technology solutions and operational excellence while managing Salesforce Life Sciences Cloud and vendor...

Drive customer success by enhancing engagement and boosting revenue in the SaaS sector. Support enterprise customers through strategic relationship management while identifying upsell opportunities an...

Join as an Implementation Manager, leading complex SAP Spend and Invoice projects for global Enterprises. Drive stakeholder relationships, oversee technical integrations, and ensure successful onboard...

Transform compliance risk management through strategic partnerships, ensuring adherence to policies across all business levels while effectively mitigating regulatory risks and fostering a strong cult...

Shape the future of compliance by partnering with leadership to ensure regulatory adherence, risk management, and effective governance in a dynamic environment while fostering strong relationships acr...

Empower compliance excellence by leading the Conduct and Ethics initiatives, managing regulatory risks, and fostering partnerships within our organization to uphold the highest industry standards and...

Champion client relationships while driving strategic account growth and service excellence. Leverage deep account management experience to collaborate cross-functionally and enhance operational effic...

Shape the customer journey by managing enterprise accounts, driving adoption, and ensuring customers realize value from a robust platform. Collaborate with stakeholders to monitor progress, address ch...

Lead a skilled team of claims professionals in managing Commercial General Liability claims of varying complexity across multiple jurisdictions, ensuring operational excellence, customer satisfaction...

Unlock potential by driving continuous improvement in global distribution. Collaborate cross-functionally to optimize warehousing efficiencies and lead initiatives that enhance service and reduce cost...

Lead the charge in managing global sales commission programs, ensuring accurate payments and governance. Oversee ICM tools while fostering cross-functional collaboration to streamline operations in a...

Shape the future of enterprise learning operations by leading managed services delivery, utilizing AI and a global tech ecosystem to achieve measurable business outcomes and enhance learning experienc...

Drive successful infrastructure delivery initiatives across hybrid environments, balancing demand and capacity. Collaborate with engineering and business stakeholders to ensure alignment on strategic...

Lead the charge in strategic engineering initiatives to enhance operational excellence and efficiency across a multi-site logistics network, driving continuous improvement and safety while managing cr...

Elevate customer success by building strong relationships and ensuring contract renewals, while coordinating support and facilitating incident resolution for optimal customer satisfaction and business...

Lead the charge in developing a high-performing team of Business Analysts to drive consistent delivery of quality analysis. Establish standards and enhance collaboration with product, technology, and...

Innovate communications strategy by embedding with GTM leadership to craft compelling messages and support major initiatives. Drive clarity and alignment for commercial objectives while leveraging AI...