Customer Service Manager Jobs in Baltimore, MD

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Unlock potential by leading dynamic financial operations, streamlining strategies, and enhancing compliance in a collaborative environment to drive growth and impact for healthcare stakeholders and co...

Inspire growth as you lead a team of Customer Success Managers to drive retention, enhance product adoption, and build strategic customer partnerships while fostering a culture of accountability and i...

Shape the future of regional sales by leading a dynamic team, developing innovative strategies, and driving revenue growth through effective training and management, while ensuring adherence to corpor...

Grow sales excellence by leading a dynamic team, enhancing strategies, designing training programs, and driving revenue growth across multiple locations in the region...

Transform sales strategies by leading a diverse team in achieving revenue goals and enhancing performance across the Maryland/Capitol area; collaborate with multiple departments to drive organizationa...

Champion regional sales efforts by leading and training a diverse team, driving performance through strategic programs and contests, and ensuring adherence to business goals while fostering a collabor...

Lead strategic initiatives to enhance customer success for high-value enterprise accounts, fostering long-lasting partnerships, driving engagement, and optimizing retention while managing a high-perfo...

Unlock customer potential by cultivating strategic partnerships with retail clients, ensuring they maximize the value of AI solutions. Drive satisfaction and loyalty while collaborating cross-function...

Lead and optimize frontline operations to deliver exceptional service quality. Build and engage a high-performing team focused on member experience while analyzing metrics to foster continuous improve...

Manage client accounts to deliver IT services, fostering relationships, driving contract renewals, and spearheading infrastructure modernization projects. Collaborate with cross-functional teams to en...

Manage and lead initiatives in Contact Center Solutions to enhance customer experiences and drive business success. Collaborate with stakeholders and maintain product accuracy while developing strateg...

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

Lead the charge in driving customer success through comprehensive lifecycle management strategies, ensuring robust engagement and satisfaction while maximizing program success and profitability in a c...

Join a dynamic team to coordinate and manage Field Service projects, ensuring they are completed on time and within budget while meeting quality standards and customer expectations...

Grow your career with a dynamic Chef Manager role focusing on team development, culinary excellence, and client relations while meeting budget and program standards for a successful kitchen operation...

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

Join a dynamic team to manage customer accounts, ensuring exceptional service delivery and timely resolution of IT requirements. Be the key advocate for clients while leveraging your expertise in IT g...

Help us enhance customer experiences by leading software development initiatives. Collaborate across teams to deliver high-quality, innovative solutions in a complex environment, driving project succe...

Deliver exceptional guest service by leading Front Office operations, driving results, and promoting a culture of teamwork and quality service across departments to enhance guest satisfaction and achi...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Optimize and enhance support operations by designing efficient systems, driving insights, and implementing scalable processes to elevate customer experiences as part of a collaborative cross-functiona...

Transform support delivery by leading a high-performing customer service team, optimizing operations, and enhancing customer experience through data-driven decisions and cross-functional collaboration...

Unlock potential by overseeing service delivery in public-sector environments, ensuring compliance with policies and contracts. Manage cross-functional teams to deliver high-quality services while saf...

Join us to oversee the planning and implementation of maintenance programs, enhancing manufacturing efficiency. Lead skilled teams to tackle complex challenges while ensuring a safe and productive wor...