Customer Service Manager Jobs in Annapolis Junction, MD

Lead revenue performance in a dynamic environment, driving improvements across reimbursement processes, managing multi-level teams, and enhancing operational workflows. Shape strategic initiatives tha...

Champion the employee relations strategy across North America, serving as a trusted advisor while leading workplace investigations. Drive consistency, compliance, and a positive culture, balancing emp...

Engage in shaping data privacy strategies by overseeing compliance, risk mitigation, and operational execution. Collaborate with cross-functional teams to ensure effective implementation of privacy pr...

Join us to establish and lead the Internal Audit program, executing risk-based audits, evaluating governance and controls while partnering with key stakeholders to enhance oversight and contribute to...

Redefine commercial excellence by driving process improvements and tools to enhance global operations. Collaborate across functions, develop training, and manage change to elevate our commercial effec...

Lead and modernize a multi-million-dollar Direct Mail program, integrating it into an omnichannel strategy. Utilize audience data and analytics to enhance performance across acquisition, retention, an...

Champion the strategy and execution process by supporting enterprise planning, conducting analysis, and preparing key materials. This role drives alignment across stakeholders, ensuring that strategic...

Manage Tier 1 Service Desk operations, ensuring high-quality support and compliance with Service Level Requirements while continually improving processes and enhancing customer satisfaction in a fast...

Accelerate progress at a dynamic organization by leading Salesforce architecture, guiding a dedicated team, and ensuring that system integration and functionality align with business growth and strate...

Accelerate payroll operational excellence by leading end-to-end processing, compliance, and technology initiatives. Collaborate across departments to enhance service delivery, manage audits, and impro...

Lead the charge in optimizing supplier performance and risk management. Collaborate with purchasing and quality teams to ensure on-time delivery, improve supplier readiness, and drive continuous impro...

Tackle supplier performance improvement by managing supplier relations, assessments, and monitoring. Drive quality delivery, support supplier development, and communicate performance metrics to stakeh...

Champion the modernization of the Deltek Vantagepoint ecosystem, driving automation, data integrity, and analytics across Finance, IT, and HR functions for enhanced business growth and streamlined wor...

Innovate product strategies for multiple states, optimizing P&L performance through data-driven analysis, collaboration with cross-functional teams, and strategic recommendations to enhance market com...

Drive the development of Service Technicians through coaching and hands-on support. Ensure quality repairs and customer satisfaction while overseeing field operations, prioritizing team performance, a...

Shape the future of complex healthcare technology contracts by leading governance improvements, optimizing workflows, and advising stakeholders to balance business growth with risk management across t...

Empower quality assurance in a vital support program for military families. Oversee management of operations, compliance, and communication between stakeholders, ensuring high standards and effective...

Drive quality assurance initiatives to enhance program effectiveness, ensuring compliance and communication between all stakeholders. Optimize operational efficiencies while supporting military person...

Transform your career by managing comprehensive regulatory reporting activities in the investment management sector. Ensure compliance, enhance operational efficiency, and drive continuous improvement...

Join a dynamic team to manage regulatory reporting for investment funds. Oversee compliance, enhance processes, and drive quality initiatives while collaborating with stakeholders and supporting regul...

Empower your career with a leadership role overseeing 24x7 operations and service delivery for cloud-based solutions while driving continuous improvement and effective stakeholder management across mu...

Join a dynamic team to enhance customer success through impactful content creation and enablement. Lead projects, manage stakeholder communications, and develop robust training programs that drive use...

Unlock product potential by managing strategy, vision, and roadmaps. Collaborate across teams to refine user needs, prioritize features, and oversee product development for successful launches and ong...

Champion PartnerCentric's brand visibility through strategic communications and public relations. Lead podcast marketing, industry events, and executive visibility initiatives to enhance reputation an...

Advance customer success by driving product adoption and retention through proactive engagement, education, and strategic partnerships in a high-performance SaaS environment...