Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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1
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$100K - $179K *

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

RemoteRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $170K *

Champion excellence in data center construction by managing operations, driving innovation, and ensuring safety. Lead cross-functional teams to optimize processes and enhance customer experiences whil...

Texas, USRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$80K - $95K *

Unlock potential by managing strategic customer accounts, fostering partnerships, and driving growth through exceptional service and collaboration. This remote role emphasizes customer retention and o...

Indiana, USRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Energy & Utilities

$105K - $125K *

Drive strategic account-based marketing initiatives by collaborating with sales teams to evaluate target accounts, develop tailored campaigns, and measure success through data-driven insights, enhanci...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $120K *

Accelerate growth by leading a high-performing sales team, driving revenue and customer success through effective coaching, strategy execution, and collaboration with stakeholders to achieve business...

United StatesRemote

Yesterday

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Drive product strategy and execution for a critical portfolio area, leading cross-functional teams to transform user insights into impactful software solutions while mentoring others and shaping platf...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $95K *

Join a dynamic team as you lead payroll operations, ensuring compliance and accuracy while driving process improvements. Collaborate with HR and Finance to enhance governance and operational efficienc...

Georgia, USRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $120K *

Drive payroll operations by leading a multi-state team, optimizing processes, and ensuring compliance across North America. Collaborate with stakeholders to enhance service delivery and implement best...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $100K *

Empower People Operations by optimizing processes across the employee lifecycle. Collaborate cross-functionally to enhance efficiency, drive improvements, and maintain high-quality HR services while s...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $105K *

Take ownership of high-touch engagements with premier clients, ensuring swift resolution of technical issues. Collaborate with internal teams to enhance processes and improve customer experiences whil...

Denver, CORemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$183K - $228K *

Drive strategic financial insights as a key partner to the go-to-market teams, owning revenue forecasts and investment economics. Collaborate with leadership to shape long-term growth strategies and e...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive successful Oracle project implementations by managing cross-functional teams, ensuring timely delivery within budget, and fostering collaboration in an Agile environment. Utilize strong problem...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Staffing

$86K - $124K *

Unlock your potential by leading operational readiness initiatives, ensuring seamless transitions from legacy systems to innovative solutions while collaborating with diverse teams and clients to enha...

Kansas, USRemote

3 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in optimizing a fast-growing credit card portfolio, driving customer acquisition, engagement, and rewards economics while collaborating with partners and engineering teams to enhance p...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $175K *

Drive operational excellence by leading strategic initiatives and managing a team to enhance Care Operations. Transform high-level strategies into scalable systems that improve care delivery and patie...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $180K *

Drive operational excellence by managing the leadership team's cadence, metrics, and contract operations. This hands-on role blends business judgment with execution, ensuring alignment and efficiency...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $120K *

Empower our clients by managing content tooling and multi-channel delivery. Lead the vision and strategy for communications execution, ensuring messages are delivered efficiently and effectively acros...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$112K - $187K *

Elevate our cybersecurity posture by conducting advanced threat emulation exercises, collaborating with teams to identify vulnerabilities, and enhancing defenses against cyber threats through innovati...

RemoteRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$81K - $100K *

Deliver exceptional client service by managing strategic accounts, driving retention, and fostering growth. Collaborate with cross-functional teams to address customer needs and expand business opport...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $130K *

Join a team that's redefining product management by building innovative features from concept to launch. Leverage AI tools to enhance efficiency and drive product operations, ensuring seamless deliver...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in developing and managing global benefits programs that enhance employee well-being and support business objectives. Collaborate with stakeholders to ensure compliance, optimize benef...

United StatesRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Drive supplier recruitment and retention by leading a dynamic team focused on virtual card outreach. This hands-on role involves building processes, coaching staff, and optimizing performance to achie...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $120K *

Optimize your career as a Technical Project Manager, overseeing equipment procurement and supply chains. Collaborate with cross-functional teams, manage budgets, and negotiate contracts to ensure proj...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform customer relationships by architecting end-to-end success strategies for enterprise accounts. Lead high-impact engagements, drive growth, and shape product strategy in a dynamic and collabor...

United StatesRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$100K - $150K *

Grow customer success by building trusted relationships with mid-market and enterprise clients. Leverage AI solutions to drive adoption, retention, and measurable impact while collaborating cross-func...

New York City, NYRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.