Client Operations Manager Jobs

Client Operations Managers help organizations deliver reliable, high-quality service by connecting client needs with efficient internal processes. They oversee operational workflows, coordinate cross-functional teams, track performance, and identify ways to improve the client experience. Explore vetted Client Operations Manager opportunities paying $100,000 or more on Ladders.

What Does a Client Operations Manager Do?

Responsibilities vary by company and industry, but commonly include managing client-facing operations, refining service processes, monitoring service-level agreements and key performance indicators, resolving escalated issues, and partnering with sales, customer success, product, finance, and support teams. Many roles also involve reporting results, managing budgets or resources, and leading operational improvement initiatives.

Skills and Qualifications

Employers often seek candidates with experience in operations, client services, customer success, or account management. Strong candidates communicate clearly, analyze operational data, manage projects, and build trusted relationships with clients and internal stakeholders. Familiarity with CRM platforms, reporting tools, process documentation, and continuous improvement methods can also be valuable. Requirements differ across organizations, so review each job listing for specific qualifications.

Career Opportunities and Compensation

Client Operations Manager roles are available across sectors such as technology, financial services, healthcare, consulting, and business services. Compensation depends on factors including industry, location, company size, scope of responsibility, and experience. Ladders focuses on vetted professional opportunities with salaries of $100,000 or more, helping experienced candidates find roles that align with their career goals.

Find Client Operations Manager Jobs on Ladders

Search Client Operations Manager openings on Ladders to discover high-paying opportunities and compare role requirements. Review job descriptions carefully, highlight measurable achievements in your résumé, and tailor your application to show how you improve client outcomes and operational performance.

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$142K - $160K *

Champion privacy compliance in the Neurology therapeutic area, providing expert guidance on data protection, contract negotiation, and training. Collaborate with cross-functional teams to ensure adher...

RemoteRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$128K - $254K *

Join our dynamic team to oversee clinical trials, ensuring quality and efficiency from start to finish. Leverage your expertise in project management and oncology to drive successful outcomes while co...

Durham, NCRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$125K - $187K *

Elevate your career by leading strategic client programs, ensuring alignment across teams to optimize client success and value realization while managing risks and reporting on progress to stakeholder...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$75K - $90K *

Join our dynamic team as you support People Operations projects, ensuring smooth onboarding and accurate employee data management. Collaborate with cross-functional partners to enhance processes and i...

San Francisco, CARemote

1 week ago

  •   5 - 7 years exp.  •   Staffing

$71K - $107K *

Oversee regional IT service delivery, ensuring reliability and customer satisfaction. Connect global strategies with local operations, enhancing user experiences and driving service improvements in a...

CanadaRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Join a dynamic team to build and grow channel partnerships, driving revenue through strategic alliances with cloud providers. Leverage your expertise to recruit, enable, and activate partners while co...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Lead the charge in enhancing clinician workflows by delivering a cutting-edge AI platform. Collaborate with stakeholders to drive adoption, support training, and ensure successful implementation, ulti...

Chicago, ILRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$84K - $105K *

Drive project success by managing client relationships and leading implementation strategies. Collaborate with teams to assess needs, develop plans, and ensure timely delivery while navigating challen...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $105K *

Deliver exceptional client engagement by managing project success, assessing needs, and developing strategic plans. Lead cross-functional teams to ensure timely and budget-compliant implementations wh...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $168K *

Transform financial planning and analysis for a major program by developing forecasts, conducting variance analysis, and collaborating with stakeholders to enhance decision-making and improve forecast...

Fort Worth, TXRemote

4 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $130K *

Champion the commercial contracting process by drafting, reviewing, and negotiating agreements. Collaborate with cross-functional teams to streamline workflows and ensure compliance while supporting t...

United StatesRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$81K - $142K *

Champion the growth of channel partnerships across North America, driving distributor performance and strategic key account sales in industrial printing solutions. Leverage market insights to enhance...

Missouri, USRemote

Today

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $120K *

Drive innovation in Information Systems Operations by leading a team of analysts. Collaborate to implement technology solutions, optimize service delivery, and enhance operational efficiencies while e...

Louisville, KYRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$130K - $150K *

Lead change management initiatives by strategizing and implementing processes that support organizational transformation. Collaborate with teams to minimize risks and enhance project outcomes across d...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$155K - $170K *

Elevate your career by leading regional learning operations across the Americas and EMEA. Drive operational excellence, optimize processes, and enhance learning experiences while collaborating with di...

Farmington, CTRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$135K - $160K *

Transform client businesses by leading AI strategy and implementation. Drive impactful consulting engagements, build trusted relationships, and leverage emerging technologies to deliver measurable out...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Lead transformative AI consulting engagements, driving business value through innovative strategies and solutions. Collaborate with clients to assess processes, develop roadmaps, and implement AI tech...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Join a team that's redefining specialty drug management by delivering exceptional patient care and support. Leverage your nursing expertise to lead case management initiatives and foster relationships...

Earth City, MORemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$292K - $438K *

Empower healthcare excellence by leading clinical programs and teams. Utilize your extensive experience to enhance quality, compliance, and strategic initiatives in a dynamic environment focused on pa...

Eden Prairie, MNRemote

Reposted 5 days ago

  •   11 - 15 years exp.  •   Healthcare

$80K - $95K *

Lead the charge in driving customer success for mid-market accounts, ensuring adoption and renewals while identifying growth opportunities. Collaborate cross-functionally to enhance customer experienc...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $172K *

Unlock potential by leading product initiatives for 360e Facility Coding, collaborating with diverse teams to enhance customer experiences and drive business value through innovative solutions and eff...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$86K - $115K *

Transform complex challenges into structured solutions by leading cross-functional initiatives. Collaborate with diverse teams to enhance project delivery, drive process improvements, and ensure align...

RemoteRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Join a team that's dedicated to enhancing employee benefits through expert administration, compliance, and continuous improvement. Collaborate with HR, Payroll, and external partners to ensure excepti...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Staffing

$110K - $130K *

Drive customer engagement as a CRM Lifecycle Manager, shaping personalized messaging across channels. Own the campaign calendar, collaborate with teams, and analyze performance to enhance customer jou...

New York City, NYRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$110K - $130K *

Join a team that's leading Cyber Security Operations, protecting vital information assets and systems. Drive strategic initiatives, manage a skilled team, and enhance security governance while collabo...

CanadaRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

Frequently Asked Questions (FAQ)

  • What is a Client Operations Manager?question toggle

    A Client Operations Manager oversees the processes, teams, and systems that support consistent service delivery and positive client experiences. The role often combines operational planning, performance tracking, issue resolution, and cross-functional coordination.

  • What does a Client Operations Manager do day to day?question toggle

    Daily work may include reviewing service metrics, coordinating with client-facing and internal teams, resolving escalated operational concerns, improving workflows, preparing reports, and ensuring that client commitments are met.

  • What qualifications are commonly required for Client Operations Manager jobs?question toggle

    Employers commonly look for relevant experience in operations, client services, customer success, or account management, along with communication, analytical, project management, and leadership skills. Specific education, industry knowledge, and technology requirements vary by employer.

  • How much do Client Operations Managers earn?question toggle

    Compensation varies based on experience, location, industry, company, and role scope. Ladders features vetted professional jobs paying $100,000 or more; check each listing for its compensation details.

  • Where can I find Client Operations Manager jobs paying $100,000 or more?question toggle

    Search Ladders for vetted Client Operations Manager opportunities with salaries of $100,000 or more. Use job requirements and role details to identify openings that fit your experience and career goals.